The Human Resources Director leads and manages the ship's overall Human Resources function onboard with an emphasis on core functions such as: employee relations, performance management, conflict resolution, promotions, training and development, transfer, progressive discipline, time and attendance, employee turnover and retention, berthing compliance, and ongoing HR management and administration.
- Bachelor's degree in Human Resources, Business Management, Psychology or related field of experience.
- Master's degree in aforementioned area is preferred.
- Three to Five years of Human Resources experience preferably in an international environment.
- Exceptional verbal and written English communication skills.
- Must have fluent knowledge in MS Office Suite including Outlook, Word, Excel and PowerPoint.
- Must be able to adapt to confined and sometimes limited living conditions for extended periods of time. In addition must be flexible in terms of last minute changes in itineraries, activities and events.
- Serve as a strategic partner to the ship’s leadership by providing human resource direction and guidance on all employee related issues.
- Promote organizational effectiveness through advising, implementing, and monitoring issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, career path and tracking, ensure compliance of various Collective Bargaining Agreements, with the goal of consistency in application across the vessel.
- Responsible for crew well-being, comfort, and engagement by working closely with the Personnel Manager and Training Specialists ensuring preparation and distribution of all pertinent information for all employee benefits, compensation changes, and Human Resources policy implementation, including, but not limited to: cruise “comp” privileges, nutrition (quantity/quality of food in Crew Messes), general life onboard, uniforms, sign-on/sign-off process, updates to entitlement grid, succession list compliance, internal promotion procedures, leave of absence (compassionate leave, medical, and maternity), retirement, service awards, STYLE Awards Program and other company/morale building programs.
- More detailed job description will be provided to selected applicants at time of invitation to interview.
- To be considered for this position, non-native English speaking candaidates must be able to pass a college-level TOEFL (Test of English as a Foreign Language.)
- While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk or hear and taste or smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- All team members must be physically able to participate in emergency procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
- Work within different temperature changes—indoors to outdoors.
- Able to pass basic safety course.
- This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.
Conditions for Employment: This position is open for all global applicants. It is located onboard a cruise ship. Please use job code HRDNCL.
Any employment offer for NCL is contingent on the ability of the applicant, candidate and/or new hire to successfully complete a police background check and a medical examination including drug screening. Candidates must also have a valid passport and possess the ability to obtain a C-1/D working visa (if applicable) prior to being assigned to a ship.
Tours with this activity level involve walking over relatively level terrain, possibly some cobblestone, gravel, or a few steps. Comfortable shoes are recommended.
Tours with this activity level involve a considerable amount of physical activity such as substantial walking over cobblestone streets, uneven or steep terrain, climbing stairs, or extended periods of standing. Not recommended for guests with physical limitations. Comfortable, sturdy shoes are recommended.
Tours with this activity level involve physical exertion for extended periods of time; can involve uneven or steep terrain or swimming in a light current. Recommended only for physically fit and adventurous travelers.