Cruise Ship Details

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Are we allowed to bring alcohol back on board when returning from the port?

Some ships allow up to 2 bottles per state room when returning to the ship from port.
Asked by: SheilaS
We were on the Norwegian Jewel Japan to Taiwan cruise Oct 19 - 30, 2023 and bought 2 bottles of sake and a kitchen knife. All were taken by ship security and stored until the end of the cruise. They were returned to us when disembarking at the end of the cruise.
Answered by: NiceTrip
Date published: 2023-11-06

How to get from the. Heathrow Airport to the Southampton port?

once we arrive fro Los Angeles, how do we get to the ship?
Asked by: doobiedoo
https://www.ncl.com/faq#how-can-i-book-transfer-airport-pier Book a transfer here.
Answered by: Comesailkaway
Date published: 2023-09-06

Gratuity charges

What service and gratuity charges will I have to pay?
Asked by: ColinP
See the following links to the FAQ page - https://prod-aws.ncl.com/faq#!#what-is-onboard-service-charge https://www.ncl.com/faq#!#what-about-gratuities
Answered by: Bstu19
Date published: 2024-02-05

Is there laundry service or washing machines available

Asked by: Iwaju
There are no self-service laundry facilities on any NCL ship. You can send items to the ship's laundry for a nominal fee, similar to a dry cleaner. They usually have a special mid-cruise. Check with your cabin attendant.
Answered by: Bstu19
Date published: 2024-03-06

Are hair dryers provided in the ships bathrooms?

Asked by: Coolwhip
We were on the Norwegian Jewel Japan to Taiwan cruise Oct 19 - 30, 2023 in a balcony stateroom and a hairdryer was in the desk drawer by the balcony.
Answered by: NiceTrip
Date published: 2024-03-03

How much is the behind the scenes tour on Norwegian Dawn? Is it only offered on sea days?

We are not sailing until July 2025, but wanted in up to date idea. Also, anyone know the cost per person?
Asked by: GailOH
It is $99 per person and lasts 3 hours. It is only scheduled for sea days.
Answered by: EarthtoKellie
Date published: 2024-03-11

Is Norwegian Dawn 9002 part of the Haven?

Asked by: Natie1
There is no Haven on the Dawn but will have similar perks like a butler, private concierge, breakfast and lunch in specialty dining rooms (Moderno or Cagney’s), etc. However, there is no special lounge, restaurant, or outside area for suite guests.
Answered by: EarthtoKellie
Date published: 2024-03-11

what deck is used for entrance and exit at the ports?

Asked by: GrammaMarty
We were on the Norwegian Jewel Japan to Taiwan cruise Oct 19 - 30, 2023 and deck 4 forward and midship were used for disembarking and embarking at the ports we visited.
Answered by: NiceTrip
Date published: 2023-11-06

Is laundry service available on the Star?

Asked by: WRRRN
There are no self-service laundry facilities on any NCL ship. You can send items to the ship's laundry for a nominal fee, similar to a dry cleaner. They usually have a special mid-cruise. Check with your cabin attendant.
Answered by: Bstu19
Date published: 2024-02-18

How do we book spa appointments?

Asked by: Capsgirl
Just go to the spa after you've boarded. They don't make appointments on-line.
Answered by: Bstu19
Date published: 2023-06-03
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