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7-Day Bahamas & Florida, Round-trip New York
7-Day Bahamas & Florida, Round-trip New York

Awarded Best New Ship - Cruise Critic Editor Awards

  • Ship

    Norwegian Breakaway

  • Specials

    Hot Deals Free stateroom upgrades

Starting From 

$ 399  

USD

Avg Per Person

Top Guest Stories

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Unhappy to be home

By LeeTravels85
Dec 01, 2013

This 7 day cruise is so short! Everyone was so friendly there. The staff knew my name so every day they would be saying Hi Lisa!! Food was decent, tons of variety though. Service in restaurants weren't too bad, most of them was nice. Shows were amazing, very talented crew on board. All the games were tons of fun to interact and watch. The housekeeping was nice, sometimes he'd forget to give us extra paper but you can tell he's just shot. They work from 8 am, have a 4 hour break, and finish up at 10 pm. So I did tip extra because it was well deserved. And there was always ice in our bucket!!! I played in the casino a lot, and I loved the dealers. Not the greatest luck but what company I had getting to know them. A lot of them were around my age (28) so we just had a lot to talk while playing games. Plus some of them were quite the lookers! Unfortunately, the weather wasn't great so we weren't able to stop at Great Stirrup Cay but the captain went straight to Nassau so we were able to spend two days there! I was so sad to leave, and as I write this now I just left the ship, already home, missing the staff and all the fun I had.
Not so great cruising on Breakaway

By grammax3
Nov 17, 2013

Breakaway - October 20, 2014 - Embarktion was quick and easy as we are Gold status. Our stateroom, a balcony, was good. Luggage brought to our room, suitcase was destroyed. Wheel missing on luggage used only once before. Went to guest relations, brought luggage down as instructed, they could do nothing with it. Offered us an old piece of luggage they had there. We refused, and was told "too bad" nothing else we can do. Sunday night our cabin was turned down, Monday nothing was done in the cabin as the steward was going on vacation on Tuesday and we did not tip her. Garbage cans not even emptied, nothing done in cabin Monday night. Tuesday a.m., bed made, nothing else done. Tuesday night nothing done. Complained to guest services, Wednesday a.m. assistant hotel director came to our cabin, saw for himself that nothing had been done, he did see to it that the cabin was cleaned and taken care of for the rest of the cruise. He did give us a bottle of wine. On Tuesday, we went to O'Sheehan's for a desert, but told none was available because the food inspectors were on the ship??? Went up to the buffet, only thing available were a small amount of salads, and ice cream. Looked for a cone, none available, asked a woman where I could get a spoon, she said just keep looking at the drink areas. Husband ate his ice cream with a fork. Finally found spoon after ice cream was melted. NO COOKIES to be found on the Breakaway. Another thing that turned me off, the buffet staff bringing containers to tables to put dirty dishes in, laying it on a clean table and then not even wiping the table. On all of our cruises, 31 others, dirty dishes were removed from the table and taken over to the containers. Would not go back to the buffet. Food was good, in the non-pay restaurants, service was a hit or miss. The first few days requested a table near a wall/window because of a hearing loss, it was like pulling teeth. Finally after 2 days or so, I did get my request. Don't care for the idea of reserving shows, however, we went without reservations and had no problem getting seats. Smoke was a HUGE issue in the Casino area. Also, they say O'Sheehans is a 24 hour venue for food, but it was closed for lunch on two days, so it is not a 24 hour venue. Cutbacks are really visible on this ship. The waiters are taking/serving orders,clearning tables, no assistant waiters, no wine stewards, no cookies, not as many room stewards as necessary, overcrowded venues, by using the Atrium rather than the theater. The ship is very nice, but needs a lot of tweaks. Staff changes in FL make it difficult to give the best possible service. Would I go on Breakaway again, probably not, but would cruise NCL smaller ships.
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