Latitudes Rewards: Terms and Conditions

Norwegian Cruise Line's Latitudes Reward Program (the "Program") is operated by Norwegian Cruise Line ("Norwegian"). Norwegian reserves the right to modify or terminate the Program, or to change the Terms and Conditions of participation and benefits of the Program, in whole or in part, at any time with or without notice. Norwegian may terminate an individual's membership in the Program if Norwegian, at its sole discretion, determines that an individual is utilizing the Program in a manner inconsistent with the Program's terms and conditions or intent.

To qualify as a member of the Program, you must have taken or booked at least one (1) eligible Norwegian cruise since 1995 and be enrolled in the Program. An individual's membership level in the Program shall be based on the number of eligible points that such individual has earned.

Points are earned based on the length of the cruise itinerary, booking select categories of stateroom (suite category or above not including mini suites), cruises that have been realized on or after December 5th, 2011 in which instance the booking was made nine (9) months or more in advance of the date of sailing, bookings made with a Latitudes Insider Offer on eligible cruises. In the instance that an individual upgrades to a higher stateroom category a point shall only be awarded if fullfare was paid for such stateroom category. The following are not included in the list of eligible cruises: cruises purchased at a reduce fare (I.e. employee rates, friends and family rates, vendor rate cruises taken via a cruise certificate) and other cruises designated as such by Norwegian in its sole discretion.

Any benefits for which you are eligible as a member of the Program, will only be available to you, are not transferable and will only be available on Norwegian sailings which are five (5) days or longer. Norwegian reserves the right to determine which benefits will be delivered to Norwegian passengers on designated Norwegian ships. Not all benefits offered through the Program will be made available on all Norwegian ships.

Latitudes Insider Offer-Onboard Credit

Offer details: Latitudes Members get up to $250 onboard credit based on stateroom category.

Onboard credit amount based on the following legend:

On-board credit Per Stateroom 
  Studio Inside Oceanview Balcony Mini-Suite The Haven & Suite ***Garden Villa; The Haven Deluxe Owner's Suite/ Deluxe Owner's Suite; The Haven Owner's Suite/ Owner's Suite ***
3- 5 day sailings $7.50 $15 $20 $35 $50 $75 $150
6+ day sailings $12.50 $25 $30 $50 $70 $150 $250

Categories per ship that qualify for $150 OBC (3-5 day sailings) and $250 OBC (6+ day sailings) as follows:

Ship  Highest Category 
N. BREAKAWAY / N. GETAWAY/ N. ESCAPE H2, H3
N. GEM, N.JADE, N.JEWEL, N.PEARL H1, H2, H3
N. DAWN, N. STAR S1, SA, SB
N. EPIC H2
PRIDE OF AMERICA  SA, SB, SC
N. SKY, N.SPIRIT, N. SUN SB

 

Offer valid from November 1 through November 30, 2014 11.59 PM EST

Applicable destinations: Caribbean, Bermuda and Hawaii.

To take advantage of this offer and ensure receipt of Latitudes benefits on board, guest needs to provide Latitudes membership number at time of booking.
In order to qualify guest must be enrolled in the Latitudes program and have completed at least one sailing with Norwegian Cruise Line. Offer valid for all Latitudes tiers: BRONZE, SILVER, GOLD, or PLATINUM.
Offer is valid for new individual bookings. Qualifying new individual reservations can be moved into existing group. The promotion cannot be held in the group block.
Qualifying new individual reservations can be moved into existing group.
Onboard credit offer is per stateroom, based on stateroom category booked, in U.S. Dollars and will be applied to the 1st and 2nd guest on the reservation.
Onboard credit has no monetary value and is non-transferable. It may not be used toward onboard service charges.
Singles paying 200% are entitled to full onboard credit value.
Offer excludes Casino promotions, Norwegian Cruise Line Reduced Rate programs (e.g. employee rates, interline, friends /family rates, vendor rates, or cruises taken via cruise credit certificate) and incentive & charter promo codes.
Guests who cancel and rebook must accept this promotion's Terms and Conditions.
Government taxes, port expenses, fees, and onboard service charges are additional.
Offer is capacity controlled, subject to availability, subject to change without notice, may be withdrawn at any time, and will be applied to select sailings
Offer combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line discretion. Other restrictions may apply.
Promotion valid in United States, Canada, and international select markets
Norwegian Cruise Line is not responsible for typographical errors or omissions. Ships' registry: BAHAMAS and UNITED STATES OF AMERICA. ©2013 NCL Corporation Ltd.

Latitude savings promotion - exclusive rates for Latitude members

Booking Window: Capacity Controlled
Applicable Destination: Select sailings
Program Code: LATOFFER
Latitudes membership number prompts the promo code
GDS: ALL
Terms and Conditions
To take advantage of this offer and ensure receipt of Latitudes benefits on board, guest needs to provide Latitudes membership number at time of booking.
Offer is valid for new individual and new FS bookings and cannot be held as group block.
Qualifying new individual reservations can be moved into existing traditional or FS group.
Guests who cancel and rebook must accept this promotion's Terms and Conditions.
Government taxes, port expenses, fees, and onboard service charges are additional.
This promotion excludes Chartered Dates and Group Type: INCREG and INCLARGE
IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile
Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have
been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day.
Offer is capacity controlled, subject to availability, subject to change without notice, may be withdrawn at any time, and will be applied to select sailings
Offer combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line discretion. Other restrictions may apply.
Promotion valid for NCLMIA and NCLINTL. Not applicable to CE and UK offices.
Norwegian Cruise Line is not responsible for typographical errors or omissions. Ships' registry: BAHAMAS and UNITED STATES OF AMERICA. ©2013 NCL Corporation Ltd.

Gold & Platinum Laundry

For bulk bag laundry service, which is subject to availability, Gold members receive twenty five (25%) percent off of retail price of bulk bag laundry service. The discount will be reflected on the final bill at the end of your sailing. Platinum members receive complimentary bulk bag laundry service which provides each Platinum member with one (1) bag of bulk bag laundry service per member, at no cost. Any additional bulk bag laundry service requested will be provided to Platinum members at twenty five (25%) percent off of the retail price of the laundry service. Any request by Gold or Platinum members for bulk bag laundry service must be made pursuant to the terms of the promotion guidelines. To resolve any billing discrepancies, guests must visit a Latitudes Rewards representative. The guest hereby confirms and understands that Norwegian shall in no way be held responsible for the occurrence of any of the following through the use of bulk bag laundry service.

  • Norwegian is not responsible for clothing that bleeds, shrinks or otherwise changes as a result of normal washing.
  • Norwegian is not responsible for lost articles of clothing unless proven Norwegian was responsible for the loss.
  • Norwegian is not responsible for "hand wash only" or "dry clean only" and is not responsible for checking for these labels in garments.
  • Norwegian is not responsible for any loss or damage to any personal or non-cleanable items left in the clothing or bags such as currency, jewelry, etc,
  • Norwegian refuses the right to clean any garment.
  • Norwegian does not guarantee the removal of all stains

 

Platinum Behind-the-Scenes Tour

All Platinum members are able to join Norwegian on a complimentary Behind-the-Scenes Tour of a Norwegian ship. Behind-the-Scenes Tours are only available on sailings five (5) days or longer. Norwegian reserves the right to cancel these tours (e.g. due to security concerns). In the event of a cancellation, notification will be sent to the guest. The Behind-the-Scene Tour is only available to Platinum members at no cost.

Any Guest wishing to accompany a Platinum member on a Behind-the-Scenes Tour will need to purchase the tour. Norwegian reserves the right to remove any individual from the tour should such individual behave in a manner which Norwegian deems disruptive. Platinum members and guests may be restricted to the access they will be provided on the Behind-the-Scenes Tour to the ship's policies and procedures.

As a member of the Program, you are responsible for ensuring that cruises taken have been properly credited to your account. If you believe a cruise has not been properly credited, you may be required to submit documentation satisfactory to Norwegian, which may include copies of ticket coupons, receipts and/or boarding passes. Any claim for undeceived credits must be received by Norwegian twelve (12) months from the date of sailing.

If Norwegian improperly denies you any credits towards cruises taken or other benefits, your exclusive remedy will be the issuance of the improperly denied benefit if available or such other alternative comparable benefit as determined by Norwegian, which shall have no additional liability whatsoever. In no event shall Norwegian be liable to you for any direct, indirect or consequential damages arising out of Norwegian's acts or omissions with the Program.

The Program is an individual-oriented program. Your cruise summaries, promotion materials, will be sent to the address or email address, you provide. You are responsible for advising the Program of any changes. Norwegian will not have any liability for misdirected mail or the consequences thereof.

Fuel Supplement

Fares are shown in United States dollars and are per person, based on double occupancy. Government taxes, port expenses, fees and fuel supplement charges (where applicable) are additional.

Norwegian reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above US$65.00 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian will have the sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed US$10.00 per day.