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Terms & Conditions


The use of the Agent Booking Engine is subject to these Terms of Use, the Website Terms and Conditions, Privacy Policy and other legal notices published on the Website. 

The Website offers authorized agents the opportunity to reserve and book travel.  While NCL attempts to ensure the accuracy of the information it publishes on the Website, as with the Internet and websites in general, NCL cannot guarantee the completeness or accuracy of information, including pricing, availability, times and dates.  NCL reserves the right to add, remove or change any information or offers on the Website for any reason, at any time. 

NCL provides and sells its services through numerous channels and does not warrant the accuracy of any information (prices, times, dates, availability, etc.) published by any third parties.  NCL is not responsible for any errors, excess charges or the like that may occur with respect to any tickets that are purchased from third party vendors or any reliance thereon.  NCL reserves the right to provide special offers and discounts to selected agents and sellers, in its sole discretion. 

NCL reserves the right to limit the number of orders placed by any agency or agent.  Authorized agents may not transfer or sell User IDs or accounts to another party.  Unless otherwise stated, all prices are quoted in U.S. Dollars.

All orders placed through the Agent Booking Engine are subject to change, alteration, cancellation or termination, as NCL deems necessary in its sole discretion.  NCL may reject any order at its discretion and reserves the right to cancel any order or refuse service to anyone at any time.  If NCL cancels an order after charging for it and deems that a refund is appropriate, NCL will refund the amount charged as soon as practical. All sales regarding the carriage of passengers, baggage and cargo will be subject to the terms and conditions contained in NCL's Passenger Ticket Contract, which may be obtained on request by contacting NCL.  Travel agents shall be considered agents of the guest and not NCL.  NCL is not responsible for the integrity or financial condition of any agent or seller utilized by guests.  If an agent fails to remit to NCL any monies paid to it by guest, guest shall remain liable for the fare due to NCL, regardless of whether liability is asserted before or after departure.  Validity of ticket contract is conditioned upon final receipt of full and final payment by NCL prior to departure.  Any refund by NCL to an agent on any guest's behalf shall be deemed made to guest, regardless of whether the funds are delivered by the agent to guest. 

NCL takes reasonable precautions in order to ensure the safety and security of customer transactions.  Credit-card numbers that entered on NCL's billing webpage are encrypted and transmitted through SSL (Secure Sockets Layer) technology.  SSL is the industry standard for securing Web-messaging transactions. 

By using the Agent Booking Engine, you certify that you are an authorized agent, permitted by NCL through its policies to place orders, and have the legal right to place such orders.  You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Agent Booking Engine. 

No contract will exist between you and NCL until we accept your order.  Following your order, you may receive a computer generated e-mail confirmation which, by itself, does not constitute a legally binding agreement.  NCL reserves the right to cancel and/or revoke any offer or sale in its sole discretion.

By accepting these terms and conditions your e-mail address will be added to our electronic mailing list. From time to time, we will send you our newsletter or information about special promotions from Norwegian Cruise Line. All of our emails provide opt out facilities online with each email broadcast. Users who no longer wish to receive a newsletter/alert/briefing etc. may opt-out of receiving these communications by replying to the unsubscribe link in the email or online at https://submit.ncl.com/ncl/remove_email_agent.htm.

Norwegian Cruise Line does not rent, sell, or share personal information about you with third parties companies except to provide the products or services you've requested, or to comply with federal or state law or a request from federal or state legal authorities. To the extent third parties assist NCL in the provision of products or services, those third parties have no independent rights to the data, and have agreed to adhere to the NCL.com Privacy Policy.