Shipboard Employment

Executive Casino Host/ess

Department:

Casino

Description:

The Executive Host will work closely alongside the Casino Management team analyzing and planning strategic promotions and events with a combined goal of increasing and maximizing marketing revenues.

Requirements:

• Proactive, Team Player, Problem Solver.
• Passionate about hospitality and customer service driven.
• Must have a professional appearance and good hygiene.
• Respect for all co-workers and guests.
• Pride in your work by creating positive energy, excitement and fun.
• Able to work 7 days a week.
• Demonstrate positive behaviors; smiling, being polite and courteous.
• Able to develop a camaraderie with team members.
• Ability to live in close quarters, share limited space with other cabin-mates.

Education:

Minimum high school diploma or equivalent. Some college related education preferred

Experience:

• Minimum of five years Casino Marketing and or Casino operations experience preferred.
• Minimum 2 years of general sales experience. Cold calling and canvassing preferred.
• Position requires professional and personable approach to all guests.
• Fluent in English Language; Speak, Read, Write

Responsibilities:

• Responsible for the accurate implementation of operating promotional slot, Black Jack & TX Hold-Em tournaments.
• Responsible for maintaining and surpassing promotional sales quotas.
• Ensures the smooth running of the Casino Marketing dept onboard through proper communication channels with onboard and shore side delegates.
• Responsible for accuracy and timeliness of the cruise news copy and audio announcements.
• May assist a secondary Host onboard in maintaining the Casino At Sea player program and introducing the program to new players.
• Makes sure sufficient inventory levels are being maintained and reviews this on a week and month end basis.