Youth Programs FAQs

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Youth Programs are comprised of Splash Academy and Entourage. Splash Academy offers active, engaging, sensory-based and interactive programs for children 3 – 12 years old (Turtles, Dolphins, Seals).

Entourage is the teen hang out for those 13 -17 years old. Refer to Entourage FAQ What does Entourage have to offer teens 13 -17 years old?

It is recommended that parents register their child(ren) and teen(s) as soon as they board the ship in the Splash Academy facility. Any Youth Counselor on board the ship is available to assist.

SPLASH ACADEMY

Guppies: 6 months – 3 years (daily activities are offered for babies with their parents)

Turtles: 3 – 5 year olds

Dolphins: 10 – 12 years old (6 – 12 year olds in low season)


Seals 6 – 9 year olds

Entourage: 13 – 17 year olds

Although Guppies are part of Splash Academy and hosted by the Early Years Coordinator, the program requires a parent to be in attendance. Guppies does not offer a drop off option.

The minimum age eligible for Splash Academy is 3 years old at the time of sailing, based on the child's date of birth, according to their birth certificate or passport reflected on the ships manifest.

**Refer to FAQ What do I need to know about the 10-12 year old parent sign-out authorization?

A one-time registration form is to be completed by a parent or guardian for each child/teen age 3 – 17. Children/teens can then participate as frequently as they choose. Norwegian requests that you let the Youth Staff know if your child has allergies and/or is taking any medications by noting this on the Registration Form. We will need to know this information in advance, as we sometimes provide snacks.

Splash Academy and Entourage are complimentary, but there is a port day Meal Fee of $6.00 per child/per meal, which applies for the supervision of children during meal times. Depending on the arrival of the ship into port, Port Day Meals may include a combination of breakfast, lunch or dinner. Please check the activity guide on board for the Port Play Meal(s) time slots.

Late Night Fun Zone is a group-sitting, drop off, fee-based service for children ages 3 – 12 years old. Late Night Fun Zone is run by the Youth Staff inside Splash Academy. Late Night programming continues the theme throughout the day.

Hours of Operations

Nightly: 10:30 pm – 1:30 am

Fees
$6.00 per child/per hour, $4.00 per sibling/per hour

Parents are encouraged to register in advance. If no children are registered or dropped off by 11:30 p.m., the youth center will close for the evening. The Late Night fee is charged to your on-board account. A transition time of 15 minutes is offered before charges apply. Sign out authorization for 10 – 12 year olds does not apply during Late Night Fun Zone.

Refer to FAQ Are there any fees I should be aware of?

Norwegian Fleet Embarkation Day
8:00 p.m. – 10:30 p.m.


Port Days
Port Arrival Time – 10:30 p.m.


Sea Days
9:00 a.m. – 12:00 p.m./2:00 p.m. – 5:00 p.m./7:00 p.m. – 10:30 p.m.


Late Night Fun Zone
10:30 p.m. – 1:30 a.m., nightly

The center closes at 12:00 p.m. and 5:00 p.m. Children must be picked up at these times. Pick-up late fees may apply.

Please refer to FAQ Are there any fees I should be aware of?

Parents can allow their 10 – 12 year old to sign themselves out of Splash Academy after two hours of participation. However, parents must make the very first drop-off.

The authorization ends nightly at 10:30 p.m. Therefore, at 10:30 p.m., the 10 –12 year old will be signed out from Splash Academy, unless the parent registers the child up for Late Night Fun Zone.

If the child does not wish to remain in Splash Academy for the two hours, the parent or another authorized guardian can pick up the child at any time.

Please refer to FAQ regarding authorized pick up people.

The sign out authorization does not apply on Port Days.

It is recommended that parents decline the authorization if they do not want their 10 – 12 year old unattended or if the child has a moderate to severe special need.

Overall, there are very few fees associated with the Youth Programs.

Bracelet Reprint Fee: $5.00. This applies on ships with eYouth Tablet system.

Pager/Handy Phone Fee: $150.00 for damage and replacement.

Diaper Changing Fee: $28.00 (Nurse imposed fee when a parent is not reachable by the Splash Academy staff that their child needs to have their diaper changed)

Late Pick-Up Fee: Charges may apply.

No. Children are placed in the appropriate age group based on their date of birth at the time of sailing. Please refer to Freestyle Free Play for time slots where friends and siblings can play together.

Although children are placed in the appropriate age group, there are scheduled times when children of all ages can play together. Please check the Splash Academy Activity Program for the Freestyle Free Play activities and time slots.

Freestyle Free Play are designated time slots scheduled by the Youth Program Manager within the Splash Academy programs, which allow friends and siblings to play together. Although we advertise that children 3 – 12 can play together, the Youth Program Manager still reserves the right to keep 3 and 4-year-olds separate for the overall safety of the entire group. Please inquire with the Youth Program Manager with any questions.

Children turning three during the cruise are welcome to participate in Turtles on their birthday. No exceptions can be made.

Children turning six during the cruise are welcome to register for and participate in the 6 – 9 age group, beginning embarkation evening.

Children turning 10 during the cruise are welcome to register for and participate in the 10 – 12 age group, beginning embarkation evening.

Children turning 13 during the cruise are welcome to participate in Entourage on their birthday. No exceptions can be made.

Splash Academy and Entourage are adult free zones (18+) regardless of what program is taking place.

Parents/guardians/adults are only allowed in the Splash Academy and Entourage facilities on embarkation day during the registration process.

Any parent with a special needs child that would like additional information, please contact the access desk in advance of sailing by calling toll free 1-866-584-9756 or by sending an email to accessdesk@ncl.com.

A total of four people (including parents) per child can be selected and authorized by a primary parent or guardian to drop off and pick up child(ren) 3 – 12 from Splash Academy. The authorized pick-up people must be listed on the child's profile at the time of registration, must be 18 years of age or older and must present their key card upon pick-up. In the event that the key card is forgotten or lost, a photo ID is necessary to pick up the child.

If sailing on ships using the eYouth Tablet system, the authorized pick-up people must present their key card and the child's key card upon drop-off and pick-up.

On port days, children ages 3 – 12 are combined for programming from arrival into port to departure from port or 6:00 p.m., whichever comes first.

Sorry, we do not provide one-on-one care or babysitting on any ship.

Identification bracelets are issued to children ages 3 – 12 when registered in any of the youth programs. This bracelet is worn by the child while under the supervision of the Youth Staff.

The only exception to this is on ships that use the eYouth automated tablet system, where the bracelet is issued to the child and worn for the entire cruise.

Please refer to FAQ Are there any fees I should be aware of?

Splash Academy will accept children in diapers who are eligible to participate in the complimentary, drop-off program. However, Norwegian Youth Counselors are not able to change diapers or pull-ups. The parent or primary guardian will be given a beeper or handy phone to alert them when their child needs assistance. Beepers and handy phones do not work ashore. At least one parent or primary guardian will have to stay on board when their children are signed into the Youth Program and the ship is docked in port.

Parents should be aware that Youth Counselors are not able to assist children in the washrooms. This includes pulling up/down pants, buttoning/unbuttoning pants and/or wiping assistance. A beeper or handy phone will be issued to alert you when your child needs assistance. Beepers and handy phones do not work ashore. At least one parent or primary guardian will have to stay on board when their children are signed into the Youth Program and the ship is docked in port.

Yes. Since Norwegian is not able to provide one-on-one-care or babysitting, the parent(s) will be called to pick up their child after 15 minutes of continuous crying.

Yes, detailed activity agendas are available on embarkation day, which advertise the schedule of activities that take place in Splash Academy and around the ship for each age group. Splash Academy activities are run under the supervision of the Youth Counselors. Entourage activities are run under the supervision of the Teen Counselor(s).

Activities are flexible and subject to change. Entourage activities will be rescheduled (when possible) if there is no participation after the first 15 minutes of the scheduled activity.

Entourage combines the hang out zone, dance zone, game zone and party zone. The Teen Counselors plan intriguing activities and challenges to keep the teens coming back for more. Activities and games may take place around the ship.

Parents should know that the activities are hosted by the Teen Counselors. However, when activities take place around the ship, Entourage may be unsupervised.

STEP 1: Warning - The Youth Counselor addresses the child and it is explained that his/her behavior is unacceptable and needs to be improved immediately.

STEP 2: Time out - If the child continues to disobey the Youth Counselor, a time out is issued and the parents are notified at pick-up time.

STEP 3: Suspension - If a time out is not effective in eliminating the inappropriate behavior, the parents are located and the child is grounded from the program for 24 hours. The child is then welcomed back, but if there is any reservation on the part of the Youth Counselor, a parent may be required to attend with their child.

STEP 4: Dismissal - Once the child is allowed back into the program after the initial dismissal, if any disobedient behavior continues, the child will no longer be allowed to participate. More severe behaviors may warrant a higher discipline as deemed appropriate by the Youth Program Supervisor.

Teens are responsible for reporting to their assigned emergency stations in the event of a ship emergency. Crew members throughout the vessel are trained to assist those in need.

Yes. All teens are responsible for any personal items brought to activities and events.

Teens participating in our programs are prohibited from smoking, drinking alcohol and using profanity. Violence and vandalism will not be tolerated. Teens should be advised that all public areas, including the Teen Center, are under 24-hour surveillance. All crew members are instructed to report inappropriate behavior to Ship Security.

Norwegian strongly discourages teens from traveling ashore alone in the ports of call.

STEP 1: Verbal Warning - Teens exhibiting inappropriate behavior will be asked to stop immediately.

STEP 2: 24-Hour Dismissal with Parent/Ship Notification - If the inappropriate behavior does not stop, he/she will be dismissed from the Teen Center and Teen Program for 24 hours. Parents and Ship Security will be notified.

IMMEDIATE DISMISSAL: Any teen passenger exhibiting violence, vandalism or intoxication when participating in the Teen Program or using the Teen Center will result in immediate dismissal for the entire sailing. Parents and Ship Security will be notified.

If your child/teen is not feeling well, he/she should visit the medical center. Before returning to the program, he/she must be cleared by the doctor.

A standard medical center charge may apply.

To ensure that children/teens and parents have an enjoyable vacation, and to assist those children/teens that require a little extra care, it is recommended that parents contact the access desk in advance of sailing for any medical special needs request by calling toll free 1-866-584-9756 or by sending an email to accessdesk@ncl.com.

Parents or guardians must alert the Youth Staff of any allergies, required medications or special needs of their child/teen when registering.

It is recommended for parents to contact the access desk for any severe allergies, medical conditions or specials needs by calling toll free 1-866-584-9756 or by sending an email to accessdesk@ncl.com.

In the event of an emergency during Splash Academy hours:

  • Child Care Team shall gather the children in their care and bring them safely to the Child Pick-Up Point where the children can be claimed by their parents. An announcement will be made as to the location of the Pick-Up Point.
  • On the order from the Captain, all unclaimed children at the Child Pick-Up Point will be accompanied by the Child Care Team to an assigned lifeboat.
  • No child will be left unattended.

Youth Programs and Youth Program facilities adhere to fire code safety and maximum occupancy guidelines outlined per vessel based on Fire Safety Standard Code.

Yes. 24-hour Internet service and arcade games are available on the ship and are accessible with your stateroom key card. Fees are charged directly to your onboard account. Parents, if you do not wish for your child to have access, please visit the reception desk and deactivate your child's card.

Great family fun is offered throughout the cruise. Activities are subject to change per ship/itinerary but may include shipboard challenges, a circus show, a movie night, pizza making, scavenger hunts, building block hour, game show challenges and poolside challenges. In addition, look for our Nickelodeon™ activities on Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Jewel and Norwegian Gem.

Please remember that a parent or guardian is required throughout the duration of the activity in order for the child to participate in designated Family Activities.

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