Cruise Ship Details


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Is there a way to get cash from a debit or credit card on the ship? What about Euros?

If I have a debit or credit card and I want US dollars can I get it from the ship?
Asked by: AdeleP
There is an ATM machine in the casino. Some ships also have one next to the guest services desk. The ATM dispenses US dollars. You can get Euros onboard the ship from the guest services desk. There is a service fee for the conversion.
Answered by: Amit
Date published: 2019-03-26

How many formal nights on the Norwegian Jade Europe 10day cruise?

Asked by: Giancarlo
there are no formal nights per say. norwegian led the pack with freestyle cruising. you candress up if you want to, but you may feel a little out of place. ive taken 7,10 and 14 day cruises on norwegian, and lived in jeans the entire time. only difference, if you eat at le bistro, they require men to wear collared shirts to dinner consequently, i refrain from eating there
Answered by: complawyer
Date published: 2020-01-13

Have the Latitudes parties been discontinued? There wasn't one on the Dawn last year when we sailed. We have an upcoming cruise on the Jade in March

Asked by: Judu
They still have parties for Latitude members. We were on the ship last Dec and it was there for us.
Answered by: Amit
Date published: 2019-03-26

What helpful hints can you give me as a first time cruiser? Tricks? Suggestions? Short cuts?

Asked by: RodH
as soon as i meet my cabin steward, i give him $20, another 20 mid-week and a final one last keeps himor her very happy, and he is very in tune to our requests. if you have a suite and a butler and or concierge, it doesnt hurt to give them a little something upfront also. a little extra cash upfront does wonders as these people dont make a great deal of money. i call this the proverbial vegas handshake
Answered by: complawyer
Date published: 2020-01-07

water bottles for excursions

I drink a ton of water but read that water bottles are not permitted to enter the ship after excursions (I think). Could I bring/buy a reusable water bottle....fill it on the ship for the day and return to the ship with it as long as it's empty after our excursion?
Asked by: kathytaylor66
Yes, you can take refillable water bottles with you on your excursion.
Answered by: Amit
Date published: 2019-03-26

I m referring to the Jade, my previous question about does The Haven have its own restaurant and bar area.

Asked by: Babyann
simple answer: yes, but the restaurant is only open for breakfast and lunch, the bar, pretty much all day
Answered by: complawyer
Date published: 2020-01-13

Does The Haven have its own dining room? or do you eat in your room thru the Butler service.also does it have its own lounge with a bar.

Asked by: Babyann
simple answer: yes it has its own dining room, its own bar, pool area. book a haven suite and (1) you'll never be disappointed (2) you will never be happy with any lesser cabin again
Answered by: complawyer
Date published: 2020-01-07

Does the mini-suite sleep 4 separately? Can the balcony sleep 4 separately?

We bid on an upgrade for the mini-suite and balcony suites. We want to ensure it can accommodate 4 people with separate beds.
Asked by: caro0207
There are two full sized beds that can be converted to a queen bed, if needed. The sleeping arrangements for the third and 4th guests can vary. In some staterooms it will be a bunk bed and a sofa bed. In other rooms it will be a roll away bed and a sofa bed.
Answered by: Amit
Date published: 2019-03-31

On the Jade how many outlets are in staterooms and are they standard or European

Asked by: Gtmerc
There are one or two US standard 110 volt outlets and one or two European standard 220 volt outlets. They usually are located near the dressing table, so you may want to bring an extension cord if you need to power several devices at the same time or if you need power near your bed.
Answered by: TravelingMan
Date published: 2019-07-02

How many clothes hangers are available in our room?

Asked by: shelleyv
There should be at least a dozen hangers in your closet. If you need more, just ask your stateroom attendant.
Answered by: TravelingMan
Date published: 2019-07-02

How many outlets are in the inside staterooms? Are they both US and Euro 3 prong or 2 prong?

Should I bring converters - if so, want type?
Asked by: Jeani
You should not need a converter. There are both US style 110 volt and European style 220 volt outlets in the room. They are limited in number, usually just one or two of each, and are located at the dressing table near the foot of the bed. In most rooms there also is a low-wattage 110 volt outlet incorporated into the bathroom light fixture. It is suitable only for low power items such as electric razors or toothbrushes. You may wish to bring a multi-outlet extension cord with you if you need to plug in several devices at the same time or if you need power near the head of the bed.
Answered by: TravelingMan
Date published: 2019-10-25

Do any of the balcony cabins have the bed next to the balcony door?

Asked by: Duglad
I've never seen a bed right next to the balcony door in a balcony cabin. They are usually in the center of the room. I have seen the "couch" next to the curtain sometimes and I believe it can be converted to a small bed if you want.
Answered by: 2shipsinthenight
Date published: 2019-09-18

Can i have two single beds?

Asked by: jonas
You can contact the NCL Reservations Department by phone to request that your beds be set up either as two separate single beds or as one queen-size bed. If you do not specify a choice, NCL will arrange them according to the names on the reservation, with one queen bed for a married couple or two beds for friends traveling together. The phone number to call is shown on this website.
Answered by: TravelingMan
Date published: 2019-12-06

Sailing on the Jade next month, is there a charge for wine with dinner?

Asked by: Hudson50
Yes, there are charges for all alcoholic beverages. If you intend to drink a significant quantity, you may want to consider one of the beverage packages. For one fixed fee you will be able to drink as much as you want for the duration of the cruise. Please see this link for full information:
Answered by: TravelingMan
Date published: 2019-09-13

Where could I find the upgrade program?

There was a upgrade program to put a bid when we took the Jewel cruise half a year ago. Does it still available for the Jade and how to find it?
Asked by: xusteve
NCL sends an email to you if you are eligible for an upgrade bid. There seems be no obvious rhyme nor reason as to who receives them. It can be a newbie as well a a prior cruiser.They won't show up until well after final payment is due.
Answered by: thespiritmovesme
Date published: 2019-10-08

Who is the Solo Coordinator on the April 18 sailing of the Jade out of Brooklyn?

Asked by: Florina
NCL doesn't release the information about the staff and crew onboard the ship as they are subject to change. The only way you can find out the names of the cruise director or the solo coordinator is once you are onboard the ship.
Answered by: Amit
Date published: 2019-04-22

If you got the dinner package as part of a promotion, how many speciality meals do you receive on a 21 day cruise?

Asked by: Jita
You should receive five meals in specialty restaurants. Cruise of one week get three, while those of one to two weeks get four and cruises over two weeks will receive five.
Answered by: TravelingMan
Date published: 2019-08-16

Can you travel solo on Norwegian Cruise lines?

Asked by: Jfaba
Yes. Some of the ships even have cabins for one and a community area for those cabins.
Answered by: Judicpa
Date published: 2020-01-25

On what ships does the Haven have their own dedicated restaurant?

Asked by: Don1152
There are Haven restaurants and lounges on all of the mega-ships, which includes the Bliss, Breakaway, Encore, Epic, Escape, Getaway, and Joy. Many of NCL's smaller ships have staterooms designated as Haven class, and some of them also feature a Haven lounge, but only the large ships have a dedicated Haven restaurant. On the ships without a Haven restaurant, Haven guests do have exclusive access to one of the specialty restaurants, usually either Cagney's or Moderno, for breakfast each day and occasionally for lunch, but not for dinner. On ships without Haven staterooms, guests traveling in Suites have exclusive access to one of the specialty restaurants for breakfast, but once again not for dinner.
Answered by: TravelingMan
Date published: 2019-09-23

Does each room have a ship phone or a phone you call call another room on the ship

Asked by: woodsey
Yes, each stateroom includes a telephone.
Answered by: TravelingMan
Date published: 2019-10-08

what votage use in the cabin of the NCL Jade cruise ship, 110 or 220? Thank you

Asked by: Samson
There are both US standard 110 volt as well as European standard 220 volt electrical outlets in each stateroom.
Answered by: TravelingMan
Date published: 2019-10-15

We are sailing on a 14 day cruise out of Rome on Oct. 24 on the Jade.

We are frequent cruisers but only in the Caribbean. What would be appropriate and comfortable dress for excursions? I guess I am asking the weather for that time of year. Also what is appropriate clothing for the ship? I wouldn't think it was the same as on Caribbean cruises.
Asked by: Mpriester
The Med in October is mild, highs in the seventies, with about 15% chance of rain. It will not be as humid as the Caribbean. This is my favorite time of year to visit Rome. It's not so hot or crowded. Pack for layers so you can cover up on cooler days and bring an umbrella.
Answered by: 2shipsinthenight
Date published: 2019-09-18

How many free offers are in the 14 day cruise. British isles sailing May 16,2020?

We have the balcony stateroom Aft .
Asked by: Herminia
Currently NCL is offering four "Free at Sea" benefits to persons booking a Balcony stateroom on this cruise. The offers change over time, though, depending on the influences of supply and demand. It is possible that the offer was different at the time you booked your cruise. You can check your eDocs at your "My NCL" account to see which options apply to your reservation. If the price has dropped or the benefits have increased since you booked your cruise, you can contact the NCL Reservations Department to see if it is possible to modify your reservation to take advantage of the better offer.
Answered by: TravelingMan
Date published: 2020-01-15

Chania Crete - Port time

Could you please confirm if the time in port is ONLY 5 hours: 7am - 12 pm. Thank you.
Asked by: BethKnow
Yes it is! I had the same question as I couldn't believe how short the port time was. It is 7 am to noon. We sail July 21
Answered by: Mesh
Date published: 2019-06-21

Are Robes Available in Inside Cabins

I've seen that robes are available in mini suites and above by asking your room steward for one. Are they available in inside cabins as well?
Asked by: rwmalm1995
Robes are available for guests in the balcony and higher class of staterooms.
Answered by: Amit
Date published: 2019-03-26

Cruising from Tampa

My wife and I will be cruising out of Tampa. On a cruise out of New York a few years ago, we really enjoyed the trip down the Hudson River, past the Statue of Liberty, and out to the Atlantic Ocean. What is the trip out of Tampa like? How long does it take? Is there anything worth seeing? Thank you.
Asked by: rwmalm1995
As you cruise out of Tampa Bay you will pass by Saint Petersburg (on your right) before passing under the Sunshine Skyway Bridge. It is a remarkable structure, about as impressive as the Verrazano Narrows Bridge in New York Harbor.
Answered by: TravelingMan
Date published: 2019-02-25

what does MANUAL AIR mean?

MANUAL AIR shows up in my reservation (42214665) after the stateroom number 5108.
Asked by: minchih

What activities are at the Venice Hotel? Can you do water taxi from it? How far away are the docks?

We are going on an 11 day cruise in Italy, and we are staying at the Venice Hotel that the ship wants us to stay at. If we were to stay there, how far away would the water taxis be, and the docks?
Asked by: Havoc

Are there bathrobes in the balcony staterooms?

Asked by: Bubs

When the Jade leaves the Brooklyn Cruise Ship Terminal at 10:30 pm on April 18, when is the muster drill?

Asked by: Florina
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