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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

Cruise Ship Details

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I have a CPAP machine that uses distilled water. Can I bring a gallon bottle of distilled water on board for the machine?

Asked by: jimheff17
If you're worried about bringing distilled water for your CPAP, you're priorities about vacationing are all messed up. Your humidifier does not require distilled water, and if you practice good hygienic methods and wipe out your humidifier each morning, everything will be fine. Do you really want to lug a gallon bottle of water around before you board the ship? What's more, distilled water is only recommended for CPAP machines over the long term, and there is not a requirement that you use distilled water. Now, focus on your cruise, and I hope you sleep well. Plain ol' bottled water is fine!
Answered by: Geocom
Date published: 2018-11-10

TSA-Type Liquid Restrictions?

On a cruise ship, do you have to adhere to TSA regs and pack only a clear quart bag with liquids in small size containers?
Asked by: Delamaine
The security for getting onboard the ship is not the same as an airline. There are no restrictions on liquids or other such items. Here's a link to prohibited items https://www.ncl.com/prohibited-items
Answered by: Amit
Date published: 2018-08-30

Timing for Shore Excursions

Ship arrives at 1PM; excursion starts at 1:30. Ncl.com says that disembarkation starts 2 hours after docking, which implies we wouldn't get to the activity in time. Some excursions end 1/2 hr before departure. How much earlier do we need to be on the ship before it departs? This is unclear.
Asked by: Delamaine
You are confusing the arrival time on embarkation day with the time to get on and off the ship at the ports. On embarkation day, you must have checked in at least 2 hours before sail time. At the port, you can disembark within 10-15 min after the ship docks. You have to be back on the ship at least an hour before departure time. If you book an excursion through NCL, you don't have to worry about the times. They will pick you up and drop you back on time.
Answered by: Amit
Date published: 2018-12-21

Does the jewerly bought at Ketchikan, Alaska have a warranty?

Expensive jewelry is now all just cheap black metal!! Diamond Omega by Monarch Jewels. Recommended by Linda the aboard shopping consultant.
Asked by: LizzyFlower
Usually when you purchase jewelry onboard the ship they give you warranty instructions along with phone # and address for the company. You can try emailing NCL directly and checking with them on the contact details for the company. NCL customer support (Contact Us) page has the email addresses.
Answered by: Amit
Date published: 2018-12-18

Are there gluten-free and keto diet choices?

Asked by: AnnaIbr54
NCL offers the following meal options at the time of reservation - Salt Free Diet, Sugar Free Diet, Low Cholesterol Meals, Vegetarian Meals, Kosher Meals. You can always call NCL and add them to your reservation. If you have any other special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Answered by: Amit
Date published: 2019-03-03

Baby crib

I have a 9 month old baby. Can I book a crib for my baby?
Asked by: Yukokabe
You can ask for a pack-n-play but you need to put in the request at least 30 days before your sail date by calling NCL. Follow up with them a week before your cruise.
Answered by: Amit
Date published: 2018-08-30

Is there a catholic mass on sunday or any church services?

Asked by: esarrasin
No. NCL doesn't sponsor any kind of religious services onboard their ship. However, if there is a priest travelling as a passenger, they are allowed to conduct religious ceremonies onboard the ship.
Answered by: Amit
Date published: 2018-12-18

Are there 2 evening shows on the Pearl and if so, at what times?

Our dinner time scheduled in the specialty restaurants is at 7:30 PM and I am worried I’ll miss the evening shows
Asked by: Yarmouth
The shows are at 7:30 & an encore performance at 9:30 PM. The doors open 30 min prior to the show.
Answered by: Amit
Date published: 2019-01-14

Is there a weight limit on the Pullman bed?

Asked by: Krs10
You will have to call and check with NCL on the bed ratings. I'm sure it can support at least 250 lb.
Answered by: Amit
Date published: 2019-03-03

On the Pearl, is there a pool in The Haven?

I see a picture on the Deck Plan for "Private Courtyard" with a turquoise rectangle in the middle; this looks like a pool but I can't find mention of one. Thank you.
Asked by: Delamaine
The Haven courtyard has a pool but it is a small pool.
Answered by: Amit
Date published: 2018-09-04

Is the power outlets located near the beds in the Inside State rooms (I.F. Category)?

On another cruiseline, I had to get an extension cord to run my CPAP machine b/c no plugs were near the beds. Just need to know if i need to bring my own this time.
Asked by: shotgunman006
The power outlets are located next to the dressing table. You will need an extension cord if you want to connect any device next next to the bed.
Answered by: Amit
Date published: 2018-06-27

Is there a Haven restaurant and lounge on the Pearl?

There is no mention of the Haven restaurant and lounge under the dining listings and I cannot locate it on the deck plans.
Asked by: Jseals307
No. Haven restaurant was introduced on the newer NCL ships.
Answered by: Amit
Date published: 2019-01-16

DOES THE SC FAMILY SUITES HAVE THE SAME AMENITIES AS THE HAVEN FAMILY SUITES? DO WE HAVE ACCESS TO THE HAVEN DECK 14?

We are currently booked in Cat SC family suite and want to know if we would have access to the Haven deck and all the same amenities.
Asked by: waterworks
Note the final line, sorry, 2-Bedroom Family Suite with Balcony (SC) Enjoy amazing ocean views and an extra-spacious balcony! These suites, located in The Haven, include a king-size bed, additional bedding that accommodates up to two more passengers, and a half bathroom. 3BR, 3.5 BA, Sleeps up to 8 Access to the Haven Courtyard Private garden with hot tub Living and Dining Areas Spacious Balcony Expansive ocean views Whirlpool tub King-size bed, 2 Queen-size beds Total Approx. Size: 4252 sq. ft. Total Approx. Balcony Size: 1675 sq. ft. Enjoy the amazing views together on your large, private balcony. Have your butler arrange a culinary feast in your dining area. Or relish a quiet moment after the kids retreat to their room. 2BR, 2BA, Sleeps up to 6 Queen-size Bed Living and Dining Areas Total Approx. Size: 544 sq. ft. Total Approx. Balcony Size: 54 sq. ft. Not located in the Haven, and does not include access to the Haven courtyard or any Haven amenities
Answered by: PhillyEarl
Date published: 2019-02-20

Are there laundry machines?

Are there laundry facilities on board
Asked by: Dory
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-04-24

What is the "blank" room next to the Pearl Stateroom 9025 in the deck plan

Asked by: jwoodw
The blank sections in the deck plans are crew only areas.
Answered by: Amit
Date published: 2018-09-04

Do the bathrooms have magnifying mirrors?

Asked by: granvunc
The staterooms don't have a magnifying mirror.
Answered by: Amit
Date published: 2019-01-16

Does the Pearl have a daycare for toddlers?

Asked by: Coronel
NCL has daycare for kids but they only accept kids 3 years and older who are potty trained. Here's the link for more details on it https://www.ncl.com/why-cruise-norwegian/family-cruises/youth-programs
Answered by: Amit
Date published: 2018-12-14

Heated Pool?

I'm sailing 9.09 on the Pearl to Alaska. Is there a heated pool?
Asked by: Bongevegas
Yes, the pools do have the option to be heated but the pools are outdoor pools and you won't find anyone using them in an Alaskan cruise.
Answered by: Amit
Date published: 2018-08-30

We have a balcony room on Deck 9. Will it have a hair dryer, curling iron, iron and ironing board or access to one?

Asked by: Vach
All staterooms have a mini-fridge. The fridge is stocked with mini-alcoholic and non-alcoholic beverages. You can ask the cabin steward to clear the items in the fridge if you need to use it for medication or other uses. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Answered by: Amit
Date published: 2019-03-03

Is there an upcharge for room service in mini suite with balcony?

Asked by: Ballyduf
The min-suite doesn't have all the perks and privileges of guests in suites. You will have to pay a service fee for room service.
Answered by: Amit
Date published: 2018-09-24

Are any drinks included at meals? i.e. Coffee, juice at breakfast

Asked by: Tban
During breakfast hours, coffee, tea, ice tea, OJ, cranberry juice is included. During lunch and dinner hours you can get coffee, tea, ice tea and lemonade.
Answered by: Amit
Date published: 2018-09-04

I read that staterooms include shampoo, but is there hair conditioner in the room also?

Is hair conditioner one of the stateroom amenities? On the pearl.
Asked by: ctrain22
The bathroom has a generic shampoo and conditioner combo dispenser. Your stateroom steward will refill the dispenser. If you have a preference, I would suggest packing your own shampoo & conditioner.
Answered by: Amit
Date published: 2018-10-24

door ways of cavins on ncl pearl

what is the door way width of standard cabin.. I have a mobility scooter I will be bringing would like to know if I need to brake it down to go into cabin
Asked by: colleenh
The doors are wide enough to accommodate scooters and wheelchairs. However, there isn't too much space inside the room. Check with NCL sales dept on the availability of a handicap stateroom which are slightly larger.
Answered by: Amit
Date published: 2018-09-04

Are there alarm clocks in the rooms?

Asked by: nestletea
There are no alarm clocks but you can use the phone to setup automated wake-up calls.
Answered by: Amit
Date published: 2018-12-18

Are there coffee makers in inside cabins?

Asked by: DJ3737
There are no coffee makers in the inside & ocean view staterooms. It is only available in balcony and higher class of staterooms.
Answered by: Amit
Date published: 2019-03-03

We want to bring a small personal fan to blow on us as we sleep, is this permitted?

Asked by: Oliver2002
Yes, there are no restrictions on getting a personal fan on the ship.
Answered by: Amit
Date published: 2018-06-27

How come the brouchers don't have the Panama Canal Cruise from San Diego to Tampa

Asked by: Mike410
I would suggest checking online for available cruises.
Answered by: Amit
Date published: 2018-06-27

Where are the laundry rooms located?

Asked by: Lightnin
There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-01-14

how do I find A deck plan

Asked by: malardo1
Click on the link for "Deck plans" to see the deck plans for the ship.
Answered by: Amit
Date published: 2018-11-15

Are coffee pods included for state rooms?

May we bring more?
Asked by: Tban
The amenities the ship's stateroom is just as in any hotel. Mini-fridge(not available in studio), phone, TV, coffee maker (not in studio,inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Answered by: Amit
Date published: 2019-01-31
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