Cruise Ship Details

Pride of America

Pride of America


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What is the process of bidding on rooms after the final payment?

Asked by: Sherylm7
When NCL has remaining staterooms as the sailing date for a cruise approaches, they sometimes will offer some of the more expensive rooms to persons already booked in less expensive cabins. It doesn't happen on every cruise and not everyone with a prior reservation is invited to bid for an upgrade. Those who are invited will receive an email with information on the bid process. Usually there are several different room categories offered, from Balcony through Mini-Suite to Suite or Haven. You may even receive the opportunity to bid on several different sub-categories of each stateroom type. The bid offer you receive will indicate a minimum acceptable bid for each room type as well as the maximum bid for each category. You may bid on any or all or the categories. You may alter or withdraw your bids at any time up until NCL either accepts your bid or informs you that your bid was not successful. If you bid on multiple room types and one of your bids is successful, all other bids you have placed for that cruise will be cancelled automatically. You do not need to worry about the possibility of being double-billed. You are required to register a valid bank card account number when you bid. If one of your bids is successful, your card will be charged immediately and your reservation will be amended to indicate your new stateroom status. Please note that you will not have the opportunity to select a particular room location. Your new room will be assigned to you. If you decline to accept the new room your bid payment will not be refunded. When upgrade bids are available, the bidding process usually will begin shortly after the final payment date for the cruise. NCL usually waits until about 48 hours before the scheduled sailing date to select the winning bids and advise the successful bidders of their new stateroom numbers. Also keep in mind that when you are successful in winning an upgrade bid, you do not receive all of the amenities which otherwise would apply to the upgraded cabin. You keep the Free at Sea offers you received when you booked your original room, but do not receive any additional benefits. Another way to upgrade your stateroom without the uncertainty of a bidding process is simply to pay the difference in price between what you already have paid for your existing reservation and the current cost of a more desirable stateroom. Depending on supply and demand, the cost of some rooms may be reduced as the sailing date approaches and there still are some vacancies. Contact your travel agent or the NCL Reservations Department for specific information on what it would cost to revise your reservation to move up to a higher stateroom level. If you choose to upgrade in this manner, you get to select the specific location from a list of remaining cabins and you receive all the amenities available to your new class of stateroom.
Answered by: TheTravelingMan
Date published: 2020-04-13

Are we aloud to bring a hand held clothing steamer in our checked luggage?

Asked by: ascornman
Unfortunately, no. Guests are not permitted to bring and use their own irons or steamers onboard. Norwegian Cruise Line carries a limited number of irons and ironing boards which can be loaned to guests for a few hours at a time. They can be requested through housekeeping or Guest Services Desk. Irons and steamers would both be taken from guests at embarkation and returned at the end of the sailing.
Answered by: TheTravelingMan
Date published: 2020-01-14

I assume luggage needs to be stored in staterooms. Is that difficult?

Asked by: MojoP
There is room under your bed to store one or two fairly large suitcases. You also can store a suitcase in your closet.
Answered by: TheTravelingMan
Date published: 2019-10-15

Do guests with suites have preassigned seating for the entertainment shows?

Asked by: camg
On NCL ships which include Haven staterooms, a section of the theater is set aside for Haven guests, but the seating is not assigned, simply held in reserve until a few minutes before the show starts. There are no similar reserved areas for Suite guests. On the smaller NCL ships like the Pride of America, reservations for the shows are not necessary.
Answered by: TheTravelingMan
Date published: 2020-02-10

How many bottles of wine per person can you bring on board?

Asked by: Kdono
There is no limit on the number of bottles of wine you may bring on board, but please keep in mind that a corkage fee will be assessed for each bottle, regardless if you drink it in your stateroom, take it with you to a restaurant or bar, or even if you do not open it at all.
Answered by: TheTravelingMan
Date published: 2020-01-05

What time do we need to be on the ship in Hilo? Is it the 5pm time listed on the itinerary or do we have to be back before that time?

Asked by: kwindham
At most intermediate ports such as Hilo, passengers must be back on board 30 minutes prior to the stated departure time. At ports where tenders are used, an announcement will be made of the time the final tender departs the pier. It could be as much as a hour prior to the ship's departure time.
Answered by: TheTravelingMan
Date published: 2020-03-12

Is there a set dinner time each day on the Norwegian Pride? If so, how do we sign-up for a dinner time?

Asked by: MsVan
Unlike traditional cruise journeys, NCL features freestyle cruising. There are no set dinner times and no assigned seating. You simply go to the dining room when you choose during posted hours of operation and take the next available table. There may be a brief delay at peak times of the evening, or you may be asked if you would be willing to share a table with someone else to be seated sooner, but reservations are not required.
Answered by: TheTravelingMan
Date published: 2020-02-20

We have a cruise booked on the Jade with kids. Can you lock the balcony door so a toddler cannot open?

Asked by: jandewan
Yes, the balcony doors on all NCL ships include a safety latch near the top of the door. It is above the reach of small children. Adult passengers need to remember to reset the latch after each time they open the door, as it is not automatic.
Answered by: TheTravelingMan
Date published: 2019-12-22

Where can you eat on embankment day?

Asked by: Syndie
The buffet and main dining room will be open for lunch on your day of embarkation. Regular meal service will be available that evening for dinner in all the restaurants.
Answered by: TheTravelingMan
Date published: 2020-02-17

Is there a workout room with treadmill?

Asked by: TicketBait
Yes, there is a variety of exercise equipment, including treadmills, in the Fitness Center on Deck 12.
Answered by: TheTravelingMan
Date published: 2020-01-11

Umbrella provided in stateroom?

New to NCL. Is there an umbrella provided for your use on Pride of America? I am used to not packing one as we sail a line that has them, robes, and a tote bag in your cabin when you arrive.
Asked by: Christiane
Robes are available, but unfortunately neither umbrellas nor tote bags are complimentary on NCL.
Answered by: TheTravelingMan
Date published: 2020-02-15

what is included in my beverage package? Spirits etc.

Asked by: Arabba
NCL offers a number of different beverage packages on its ships, but only one on the Pride of America. The first two adult guests registered per stateroom are entitled to two beverages per person per transaction. A mandatory 20% gratuity and beverage service charge on the retail value of the package will be added to your account at the time you add the package to your reservation. Applicable VAT and/or taxes for certain ports or itineraries may also be added to your account per local regulations. Specialty coffee outside of restaurants, mini-bar purchases, or vending machines are not included. For full details, please see this link:
Answered by: TheTravelingMan
Date published: 2020-02-11

Whale watching off side of ship?

We are sailing dec 28th 2019 and wondered if we needed to sign up for a whale watching excursion to see whales or will we be able to see them off the side of the ship while at sea?
Asked by: Qlib895
You may be able to see whales from the ship, but they will be about 100 feet below you and probably several hundred feet away. If you want to see whales at a closer distance you probably should book a shore excursion.
Answered by: TheTravelingMan
Date published: 2020-01-02

Are there hair dryers in the oceanview cabin?

Asked by: Paolaaloha
Yes, each stateroom on every NCL ship includes a hairdryer.
Answered by: TheTravelingMan
Date published: 2020-02-15

How many outlets are in a cabin?

Asked by: Wammy
There usually are only one or two available outlets in each stateroom. They generally are located at the dressing table near the foot of the bed, so you should bring an extension cord with you if you need power near the head of the bed or if you need to plug in several devices at the same time. Some rooms also have an outlet in the bathroom as part of the light fixture, but these are limited to low-power devices such as electric razors or electric toothbrushes.
Answered by: TheTravelingMan
Date published: 2020-01-31

room 10501- How is the set up in the room and Square footage

Asked by: lispan
Room 10501 is a category IB Inside stateroom located at the front of Deck 10. It is approximately 132 square feet in size, and you may choose to have it set up either as two single beds or one Queen size bed. You can view a floor plan as well as sample room photos by clicking on the "Deck Plans" link above.
Answered by: TheTravelingMan
Date published: 2019-12-04

Does Room 13510 (Category SH - what does this mean?) have a murphy bed?

Asked by: tscbarm
It appears that it does. If you click on the "Staterooms" link above, you can view floor plans and sample photos for this room category. One of the photos shows a Murphy bed next to the primary bed. When we traveled in this same stateroom category on another NCL ship, our room had a Murphy bed in the same location indicated for your stateroom.
Answered by: TheTravelingMan
Date published: 2019-12-16

We have 3 people. Can the beds Be Made Separately before Our Arrival?

Large Balcony Room on Pride of America
Asked by: Lyalla
Yes, they can. You should call the NCL Reservation Department a few weeks before your cruise to advise them of your preference. If you find the beds are not to your liking once you are on board, just mention it to your cabin attendant and he or she will take care of it for you.
Answered by: TheTravelingMan
Date published: 2020-03-11

Does NCL provided Playpen for young baby

Can the room fit in playpen for baby we in midship inside room
Asked by: Minij
You will find it quite cramped in an Inside stateroom with a crib or playpen. You can view a floor plan as well as sample photos of your room by clicking on the "Staterooms" link above, however, to see for yourself if it seems manageable.
Answered by: TheTravelingMan
Date published: 2019-12-05

Is there a dress up night on the cruise? What is white day?

Asked by: JopaK
There will be one "dress up or not" night during each weekly cruise. Many passengers choose to wear their finest on that night, but it is not required. You may wear cruise casual clothing anywhere on the ship at any time.
Answered by: TheTravelingMan
Date published: 2020-02-26

Is it still possible to purchase a picture that was taken on our cruise February 22, 2020 thru February 29, 2020?

Asked by: Komo
Unfortunately, no. The photos are kept only until the end of the cruise, then the archive is cleared before the arrival of the guests for the following cruise.
Answered by: TheTravelingMan
Date published: 2020-05-27

POA gifts

does ncl offer such things as bath robes and room slippers for sale also was interested in ncl beach towels?
Asked by: jcg9268
I have never seen them in the gift shop on any NCL ship, but you may ask your stateroom attendant if they are available.
Answered by: TheTravelingMan
Date published: 2019-09-30

I have a water bottle at all times due to dry mouth. Can I have a non-disposable water bottle on board & are there water filling stations on the ship?

Asked by: KaiGirl
Yes, you may bring a water bottle on board with you, but you must empty it before passing through the security checkpoint to board the ship. You can fill your bottle at the sink in your room. The ship uses from a reverse osmosis filtration system, so the water throughout the ship is probably more pure than that of most municipal water systems.
Answered by: TheTravelingMan
Date published: 2020-01-05

Can you make reservations online for specialty dining prior to the cruise? On pride of America.

Asked by: SFBevington
Yes, you can make reservations either online or by calling the NCL Reservations Department beginning 120 days prior to your sailing date.
Answered by: TheTravelingMan
Date published: 2019-10-22

When Pride of America ports overnight at some locations, is there a specific time that evening that you must be back on the ship by?

I am trying to understanding if there is a certain time you need to be back on the ship for the first day in Maui or if we can stay off the ship as long as we want and return whenever our evening adventures are over.
Asked by: Aloha2020
When an NCL ship docks overnight in a port, passengers are free to come and go as often as they like, or even stay out all night, just so long as they are back on board before the ship is scheduled to pull up the gangway prior to departure on the final day at that port. The gangway stays open and is manned by security personnel the entire night when the ship stays overnight in port.
Answered by: TheTravelingMan
Date published: 2020-03-26


Is there a hairdryer in the cabin?
Asked by: AVHolub
Yes, each stateroom on every NCL ship includes a hairdryer. In most cases it is hard-wired to the wall at the dressing table, so you cannot unplug it and move it elsewhere in your cabin.
Answered by: TheTravelingMan
Date published: 2020-03-05

With 2 rooms side by side, can the balcony separators be opened so you can visit each others balconies?

On other cruiselines, we have enjoyed bringing our chairs to our friends balconies and having drinks before going to dinner. Wondering if you can do that on Norweigan.
Asked by: Brucesher
Unfortunately, no. NCL cites safety rules when asked to open the balcony dividers. They are kept closed to prevent the potential spread of fire except when opened for maintenance.
Answered by: TheTravelingMan
Date published: 2020-01-09

Is there a movie theatre onboard?

Asked by: NanaChile
There is a "kid's theater" on Deck 12 and the crew sometimes will show movies on a screen in the atrium or in the main theater on Deck 5. Movies also are available on your stateroom TV.
Answered by: TheTravelingMan
Date published: 2020-01-05

Can I downgrade my stateroom

can I change staterooms
Asked by: fallonboy
This is a passenger-to-passenger forum. You should direct your request to the NCL Reservations Department at the phone number shown on this website.
Answered by: TheTravelingMan
Date published: 2020-02-17

CAn we pre order 12 bottles of water for our cabin?

Asked by: Doppo
Yes you can. Please see this link for details and pricing:
Answered by: TheTravelingMan
Date published: 2019-11-13
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