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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

What about gratuities?

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What about gratuities?
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Unlike most other ships in the cruise industry, there is no required or recommended tipping on our ships for service that is generally rendered to all Guests. While you should not feel obligated to offer a gratuity, all of our staff are encouraged to “go the extra mile,” so they are permitted to accept cash gratuities for exceptional or outstanding service if you care to offer them. Also, certain staff positions (e.g., concierge, butler, youth program staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge.

What is the onboard service charge?

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What is the onboard service charge?
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Why is there a service charge?
The reason there's a fixed service charge is an important one: Our Crew (as are the crew from other lines) is encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programs that your service charge supports. How much is the charge? Onboard Service Charges are additional.

 

How much are the service charges?

What about currency?

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What about currency?
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The currency used on board our ships is the U.S. $. We’ve made paying for on-board expenses very easy. When you check in you open a shipboard account by registering a major credit card such as VISA®, MasterCard® or American Express. If you prefer to pay by cash or traveller’s cheques, a suggested deposit for a 7-night cruise is US $ 300 per person, US $ 150 per person for cruises up to 6 nights or US $ 450 per person for cruises of 8 nights and more at check-in (subject to change). Then, you simply sign for your personal expenses as you go and they will be charged to your account.

How can I honour good service?

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How can I honour good service?
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Es ist unsere oberste Priorität, dass Sie Ihre Kreuzfahrt mit NCL in vollen Zügen genießen und dass unsere gesamte Besatzung Ihnen den ausgezeichneten Servicestandard bietet, für den NCL bekannt ist. Wir würden uns insofern freuen, wenn Sie an Bord die exzellente Servicequalität entsprechend anerkennen und honorieren. Aus diesem Grund unterstützt NCL an Bord ihrer Schiffe zwei Trinkgeldprogramme. Unser Crew-Trinkgeldprogramm kommt all den Crewmitgliedern zugute, die durch ihre Arbeit Ihre Kreuzfahrt zu einem ganz besonderen Erlebnis werden lassen.

Regional Settings: 

Is there a special charge for Hawaii cruises?

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Is there a special charge for Hawaii cruises?
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Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax.

Is Norwegian Cruise Line now charging for room service?

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Is Norwegian Cruise Line now charging for room service?
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Norwegian Cruise Line has introduced an enhanced room service menu. The new menu offers an expanded selection for breakfast, in addition to a wider variety of options available 24 hours.

What is the Fuel Supplement?

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What is the Fuel Supplement?
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Norwegian reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare.

What does my cruise fare include?

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What does my cruise fare include?
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  • Accommodations
  • Transportation to some of the most beautiful places on earth via cruise ship
  • Dedicated Kids & Teen (ages 3-17) programming & spaces during at sea days until 10:30 pm and from departure until 10:30 pm during port days
  • Meals in one of our many complimentary dining venues
  • 24-hour Dining venue (on select ships)
  • Room service menu items (convenience charge may apply)
  • Outdoor Buffet (on select ships)
  • Pool Bar and Grill (on select ships)
  • Coff

How do I pay for onboard expenses?

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How do I pay for onboard expenses?
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For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner's Club. You may also use your debit card however please be advised that we obtain pre-authorization, as we do for all Credit Cards, and some banks hold these funds for up to 30 days. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

What are the customs allowances?

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What are the customs allowances?
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United States residents must declare all articles acquired abroad and in their possession when they return to the U.S. This includes items purchased in "duty-free" shops. The duty-free exemption allowed for purchases or gifts for returning U.S. residents varies, depending on how long they have been out of the U.S. and which countries they have visited. The standard exemption for U.S.
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