Cruise Ship Details


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Peloton - Do the fitness centers have the bike?

Asked by: pelotonlover
There are stationary bicycles in the fitness center. I am not sure what brand they are.
Answered by: TheTravelingMan
Date published: 2019-12-16

Excursion purchased prior to ship adding stop

The Encore 2/220 sail date added a stop on Friday which changed the time the ship leaves on Thursday. My excursion is returning at 3:30 and the ship is set to sail at 2pm. Will the excursion change the time that it begins to accommodate for this change?
Asked by: rpesci
Yes, if you booked your cruise through NCL, the shore excursion will be adjusted to conform to the ship's departure schedule. It may mean that a portion of the tour may have to be curtailed to fit within the available time, but you will get back to the ship prior to its departure.
Answered by: TheTravelingMan
Date published: 2020-01-10

TV in mini suites & xbox hook-up

Can the TV's in the mini suite staterooms accommodate an Xbox?
Asked by: Blondon
Unfortunately, no. There are no auxiliary input connections on the TV.
Answered by: TheTravelingMan
Date published: 2020-03-07

Is there an adult only pool available?

I'm cruising on the Encore this coming week. And since it's a new ship, I am wanting to know will there be an area for just adults to swim.
Asked by: WorldTravelingVeteran
There is no public adult only pool.
Answered by: Flynnflan
Date published: 2020-01-21

What drink package is included in the haven?

Asked by: tapautoman
The beverage package available for Haven guests to select as one of their "free at sea" options is the "Premium Beverage Package." Please see this link for details:
Answered by: TheTravelingMan
Date published: 2020-02-08

Is the pullout beds or sofa beds in minisuite

We are a party of 4 healthy adults and want to get details on if there is a pull out sofa in the room.
Asked by: Bjharri
Some of the Mini-Suites are designed for three passengers, while others can accommodate four guests. There are two twin-sized beds which can be pushed together to make a queen-sized bed. The sofa can be made up into a twin-sized bed and some rooms feature a Pullman style bed which can be pulled down from the wall or ceiling. Your stateroom attendant will make up the sofa and Pullman each evening as required, then fold them away each morning. When making your reservation, please be sure to request a room designated for four passengers so you will be certain to get one with both the sofa and a Pullman. You also can specify if you want the beds arranged as one queen or as two twins.
Answered by: TheTravelingMan
Date published: 2020-02-21

What types of plugs are in the staterooms - will I need a converter?

Asked by: Laurent
You should not need a converter. There are both US standard 110 volt outlets as well as European standard 220 volt outlets in each room. There only are a few, and they usually are located near the dressing table, so you may want to bring an extension cord if you have several devices you need to plug in at the same time or if you need power elsewhere in the room.
Answered by: TheTravelingMan
Date published: 2020-02-14

I am getting married March 18th and am cruising on the Encore. Is there a salon service that I can get my hair done that morning?

Yes, the salon is on Deck 16 Aft, next to the Mandara Spa.
Answered by: TheTravelingMan
Date published: 2020-01-15


Asked by: TMACK35
Yes, there will be several theme parties on most cruises. The Cruise Director is responsible for arranging the ship's schedule, and the activities usually are announced only a day or two in advance. Unfortunately, there is no way to know in ahead of time what the exact schedule of theme nights will be on any given cruise itinerary.
Answered by: TheTravelingMan
Date published: 2020-03-05

Which deck has a life boats?

Deck 8 or Deck 9. Thank you.
Asked by: lmn24831
Neither, they are on Deck 7, below the Waterfront which is on Deck 8.
Answered by: TheTravelingMan
Date published: 2020-07-11

Haven Access

I’m booking a family vacation on Encore to Alaska. I’m looking at the Haven aft facing balcony for my wife and I, with an adjoining balcony cabin for my adult daughters. Will my daughters have access to the Haven lounge?
Asked by: CSBoughn
Looking at the deck plans as well as the floor plans for this category of Haven stateroom, it does not appear that any of these rooms have pass-through doors to an adjacent Balcony stateroom. If you book your daughters in an adjacent, but not adjoining, Balcony stateroom, they would not be considered to be booked in a Haven room and would not receive all the benefits of the Haven. You may invite them to join you for drinks in the Haven Lounge, but I do not think they would be allowed to join you for dinner in the Haven Restaurant. As an option, you may want to consider the Haven 2-Bedroom Family Villa, category H5 or H6. Although these rooms lack the benefit of the panoramic view available in an aft stateroom, they do enjoy the advantage of being located in the Haven itself, saving you the long walk from one end of the ship to the other each time you wish to access the Haven facilities. A quick spot-check of prices for Alaska cruises on the Encore indicates that booking one 2-bedroom Haven would cost quite a bit less than booking one aft Haven plus an aft Balcony. What you lose in panoramic view may be made up for with the lesser price and the fact that your daughters could enjoy the full benefit of the Haven Lounge and Restaurant with you.
Answered by: TheTravelingMan
Date published: 2020-07-11

Is there a 16 and up swimming area on the Encore, other than the HAVEN?

Asked by: susan0207
No there is not. There is no public adult only swimming pools.
Answered by: Flynnflan
Date published: 2020-01-14

In the balcony room, do we have a iron and a iron board?

Asked by: Sissi
None of the staterooms on any NCL ship are furnished with an iron. There are a few of irons and ironing boards available on each ship, though, and you may borrow them for a brief period by asking your stateroom attendant or the Guest Services Desk.
Answered by: TheTravelingMan
Date published: 2020-01-20

is there a la cucina restaurant on the encore?

also if not what replaced la cucina on the platinum dining coupon? thanks
Asked by: bigmac
The Italian specialty restaurant on the Encore is named Onda by Scarpetta instead of La Cucina. On the Encore, the specialty dining benefit allows Platinum, Platinum Plus, and Ambassador Latitudes members to substitute Los Lobos or Q for Moderno or La Cucina.
Answered by: TheTravelingMan
Date published: 2020-02-28

Can I get free WiFi for medical condition?

My son has Type 1 diabetes and requires wifi to make is continuous glucose monitor (Dexcom G6 CGM) work. With a doctors note, is this add on comped for medical purpose?
Asked by: Sandysign2
This is a passenger-to-passenger forum. Your question would best be answered by contacting the NCL Reservations Department directly by phone.
Answered by: TheTravelingMan
Date published: 2020-02-12

We have booked a Family Oceanview room for an upcoming cruise for 2 adults and 1 child. I have question about extra bedding.

It says the room sleeps 4-5 people it has 2 single beds and extra bedding for for additional 2-3 people. My question is what do they sleep on? Does the room have a sofa bed, pull down beds or are they expected to sleep on the floor? Trying to decide where my daughter will be sleeping.
Asked by: mjcfields
She will probably be most comfortable on the sofa. The steward will make it up for you everyday. If she prefers the "top bunk" there is a bed that pulls out of the wall or ceiling. My two children were in these two spots on our last cruise. They were very comfortable, though my son did hit his head on the ceiling a couple times.
Answered by: CruisinMom124
Date published: 2020-04-26

Do balcony staterooms have DVD players connected to the TV?

Asked by: LP86
We haven't been on the Encore, yet, but on other ships in this class the only TVs which have DVD players are those in the Haven. The TVs in Balcony and other staterooms do not have a DVD player and they do not have auxiliary inputs which would allow you to connect your own DVD player or other device.
Answered by: TheTravelingMan
Date published: 2020-03-02

Are handicap rooms available in balconies if so what's the difference in the two rooms

Asked by: MaryY
Yes, all NCL ships include impaired-mobility staterooms. They generally are somewhat larger than other similar rooms. The entry door is wider and the restrooms are equipped with grab bars.
Answered by: TheTravelingMan
Date published: 2020-03-21

will there be a chance to go to disney when stopping at orlando port ?

Asked by: awall
Yes, it is possible, but not really practical. On days when the traffic is light, it is about an hour drive from Port Canaveral to Walt Disney World. The traffic rarely is light. The last time I drove from Orlando to Canaveral it took almost two hours. Depending on the time your ship is scheduled to arrive in port and depart later that day, you may have only four or five hours to spend at Walt Disney World. It really takes two or three days to see the entire complex, including Epcot, Magic Kingdom, and Hollywood Studios.
Answered by: TheTravelingMan
Date published: 2020-02-22

What restaurants on the Encore can i choose from for the Specialty Dining Package?

Asked by: Wendall
The Specialty Dining Package credit is valid at any of the specialty restaurants, although there may be a surcharge if you select one of the premium-priced main course dishes in some of the restaurants.
Answered by: TheTravelingMan
Date published: 2020-03-12

Is there an internet cafe on the Encore?

Daughters need to do homework
Asked by: PattieM
Yes, it is on Deck 6 mid-ship starboard.
Answered by: TheTravelingMan
Date published: 2020-01-23

Do the balcony staterooms have hair dryers?

Asked by: Laurent
Each stateroom on every NCL ship has a hairdryer. It usually is hardwired to the wall at the dressing table, so you would not be able to unplug it and move it to another location in the room.
Answered by: TheTravelingMan
Date published: 2020-03-06

Does haven suite #17120 have two bathrooms

Asked by: vasta
Stateroom 17120 is a category H5 Haven One Bedroom Suite. It has just one bathroom. You can view a floor plan as well as sample photos of your room by clicking on the "Deck Plans" link above.
Answered by: TheTravelingMan
Date published: 2020-02-08

Is there a place to work out?

Does the spa have workout facilities and classes?
Asked by: klko
The Pulse Fitness Center is on Deck 16. There is no charge to use the exercise equipment on your own, but some exercise classes do require a fee.
Answered by: TheTravelingMan
Date published: 2020-03-07

What hours are the restaurants open until (the complimentary ones)?

(other than the 24 hour restaurant)
Asked by: mosaicgirl
The hours vary somewhat based upon the arrival and departure times in port each day. In general, breakfast is available starting from about 6:00 AM in one or more restaurants until about 11:00 AM, although usually only in the buffet that late. Lunch service can begin as early as 11:00 in some restaurants, and continue as late as 3:30 or 4:00 in some locations. Dinner usually begins about 5:30, with seating as late as 9:00 or 9:30. On days at sea, the schedule tends to be a little later, while on days with an early arrival and many early tours you can get breakfast even earlier.
Answered by: TheTravelingMan
Date published: 2020-03-19

Is there another ship [besides the Dawn] with a lap pool ?

Asked by: cwnm
Unfortunately, no. None of NCL's ships has a pool large enough to be considered a lap pool.
Answered by: TheTravelingMan
Date published: 2020-01-23

Is the mini suite on the Encore smaller than the mini on the Dawn?

Asked by: Saftah
Yes, according to the floor plans for the two ships, the typical size for a Mini-Suite on the Dawn is 283 square feet, while on the Encore they typically are 249 square feet. That means that the Mini Suites on the Encore are about 12% smaller than those on the Dawn. You can click on the "Staterooms" link above to view stateroom floor plans and see sample photos of the rooms.
Answered by: TheTravelingMan
Date published: 2020-01-08

Are all the NCL ships freestyle sailing or do any of them have dress codes?

We are sailing the Encore and want to confirm that dress code is not set by ship.
Asked by: Anonymous
NCL's suggestions for attire are consistent throughout the fleet. "Cruise casual" is appropriate at all times, while a more relaxed style is fine everywhere for daytime and in many venues during the evening, as well. For more info on NCL's clothing suggestions, please see this link:!#what-clothes-should-i-pack
Answered by: TheTravelingMan
Date published: 2020-05-04

Are mocktails (non-alcoholic mixed drinks) included in the Adult/Teen Soda Package?

When we sailed with a competitor mocktails were included with the soda package. Are mocktails included with Norwegian’s Adult & Teen Soda Package?
Asked by: Tawnie

Passes available for purchase on board at the Guest Services desk. How much are the passes

Asked by: haggis
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