Cruise Ship Details

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Stateroom Type Accommodates Total Approx. Size (in sq.ft) Balcony Size (in sq.ft)
Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

{{selectedDeckPlan.name}} - Public Rooms

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Is there a fee to access the fitness center?

Asked by: prudence
The fitness center is complimentary for any guest over the age of 16. However, there is a small fee for any classes they hold in the fitness center.
Answered by: Amit
Date published: 2019-04-21

What does the MC category stand for on the room category?

Asked by: Hassler
M is for mini-suite. The second letter denotes the location of the stateroom on the deck.
Answered by: Amit
Date published: 2019-03-31

Where are the smoking areas on epic

Asked by: Lwise
When we were on the Epic last year the only designated smoking area I noticed was on the port side of the pool on Deck 15.
Answered by: TravelingMan
Date published: 2019-03-21

Are there alarm clocks in the mid-ship balcony cabins on the Epic?

Asked by: rilo
There are no alarm clocks in the room but you can use the phone system to setup automated wake-up calls.
Answered by: Amit
Date published: 2019-02-11

Can you bring bottled wine on board and pay a corking fee?

Asked by: kris0778
Yes, you are allowed to bring wine and champagne bottles onboard the ship after paying a corkage fee Corkage Fee: https://www.ncl.com/faq#alcohol-consumption
Answered by: Amit
Date published: 2019-05-19

Has anyone found a way to cover glass doors on shower & toilet area on Epic

Asked by: SHYGIRL
I haven't tried that, but there is a privacy curtain which separates the toilet and shower area from the rest of the stateroom. Hope this helps.
Answered by: TravelingMan
Date published: 2019-08-28

I am staying in room 9243 on the Epic Ship, I am claustrophobic will i be ok in the shower and the toilet area I heard they are small

also in the stateroom, I have been on the Norwegian SKY and also on the ESCAPE, I did fine on those ships
Asked by: ShellyF
The showers on the Epic are the smallest of any NCL ship. They are only about two feet in diameter, barely enough to extend your arm or raise your leg. They are not large enough for me to bend over to touch the floor. You may feel claustrophobic in them.
Answered by: TravelingMan
Date published: 2019-08-26

What time should I be at the cruise port?

Our flight gets there at 9am and the ship departs at 6pm.
Asked by: Ilovecruises22
In general, the check-in process starts around 11 AM and they allow boarding around 12 noon. You have to complete check-in and be onboard at least two hours before departure. You have plenty of time provided your flight doesn't get delayed.
Answered by: Amit
Date published: 2019-05-23

Do US spec phone chargers work on the ship?

UNited States uses different outlet configuration than Europe. Do I need to bring adapters?
Asked by: Keekee
There are both US standard 110 volt and European standard 220 volt outlets in each stateroom.
Answered by: TravelingMan
Date published: 2019-06-13

Is there an emergency phone number that can be called in the event family need to reach us (for an emergency) on board in Europe?

Leaving from Barcelona
Asked by: NewATLworldtraveler
Yes, the number will appear on your room key card which you will receive when you check in for your cruise. Your cell phone should be able to receive calls anytime you are in a port, but perhaps the best way to contact you would be via email. You would need to purchase a WiFi plan to be able to access the internet while on board the ship, but it would give your family the ability to contact you 24 hours a day.
Answered by: TravelingMan
Date published: 2019-09-17

Does the Epic have a Library and /or Games Room/Card Room?

I am sailing on November 22 - December 8, 2019 on a Transatlantic Repositioning Cruise.
Asked by: Tangochica
Yes, the Library and Card Room are located on the Starboard side of Deck 5 Forward. You can click on the Deck Plans link above to view the ship's layout.
Answered by: TravelingMan
Date published: 2019-10-25

hairdryers

we sail on Sun the 12th of May on the Epic and wondering if there are hairdryers in the cabins?
Asked by: clwjrw12
All staterooms have hair dryers. The amenities the ship's stateroom is just as in any hotel. Mini-fridge(not available in studio), phone, TV, coffee maker (not in studio,inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Answered by: Amit
Date published: 2019-05-18

If we sail from Puerto Rico and ship return arrival is 5:00 AM, what is the earliest suggested flight out of San Juan?

Asked by: jlcllove93
NCL usually suggest at least 6 hours after the ship docks. On one of our Alaskan cruise with another company we weren't allowed to disembark before 7 AM even though the ship docked at 5 AM just because there were no customs officials or employees at the dock. Not sure if that is true at Puerto Rico. In any case, 11 AM would be a safe bet.
Answered by: Amit
Date published: 2019-05-19

What is weather like on the transatlantic cruise from April 27-May 14 to Portugal and Spain?

What kind of clothes do I need to pack?
Asked by: Jackietheexplorer
I suggest you look up the weather on any weather related website. The websites show detailed forecast for 10 days but you can get a general weather outlook for any time of the year. You can expect typical summer weather but it can get chilly when you are out in the ocean. You can get more information on what to pack here http://www.ncl.com/freestyle-cruise/prepare-for-your-cruise/what-to-pack http://www.ncl.com/faq#packing
Answered by: Amit
Date published: 2019-03-20

What is different in room 10277 disabled room ?

Asked by: DG65
The handicap room conforms to the ADA standards. The rooms are slightly larger to accommodate a wheel chair. It is easy to get in and out of the bathroom and has other features to make it easy for guests.
Answered by: Amit
Date published: 2018-12-26

Please explain beds arrangement for Fwd deck balcony deck 9, for three adults.

Asked by: Barbfl
Each stateroom has two full sized beds that can be pushed together to make a queen sized bed. Depending on the type of room and the room configuration, the third and fourth guests will either sleep on 2 bunk beds attached to the wall or sofa bed or a combination of bunk bed and roll away beds or a sofa bed. Your stateroom steward will open the beds in the evening and close them up in the morning.
Answered by: Amit
Date published: 2019-02-13

Can my child be with me in the casino?

Can my child be with me when i gambling?
Asked by: Josue
No, it is not allowed.
Answered by: Mickeynutz
Date published: 2019-09-22

does the epic have gambling on european cruises

Asked by: cellaca
Yes, the casino will be open except when the ship is in port.
Answered by: TravelingMan
Date published: 2019-06-19

when given a free specialty dinner are appetizers and drinks free also

Asked by: ShellyF
There are several ways to receive a "free" dinner in a specialty restaurant, and the terms for each of them are different. The most common scenario occurs when you select the specialty dining package as one of your Free At Sea options. Although the cost of the meal is included without additional charge to your cruise fare, a mandatory gratuity will be added to your account. With this option, most waiters will allow you to select multiple appetizers or desserts, but you will be limited to just one main course. Beverages such as coffee, tea, milk and water are included at no charge, but sodas and alcoholic beverages incur a charge unless you also have a beverage package. Frequent passengers who have reached the Platinum level in the Latitudes program receive certificates during each cruise of a week or more which are good for two free dinners in select specialty restaurants. One of these is redeemable in Le Bistro or Cagney's and includes a bottle of wine. Other alcohol incurs a cost for those who do not have a beverage package. When using these certificates in the past, we have been told that they only provide one appetizer, one main course, and one dessert. Substitutions are not allowed. Occasionally a ship's officer will invite a passenger to join them for dinner. Platinum Plus members of the Latitudes program can expect this to happen on every cruise, but it also happens for other passengers sometimes. More than half of the times we have enjoyed dinner with an officer it has taken place in one of the main dining rooms, but we also have had dinner in Cagney's and Le Bistro. When joining an officer for dinner there is no limit on the number of appetizers or desserts, and the wine is included at no charge.
Answered by: TravelingMan
Date published: 2019-11-25

How do we request Pickleball or (tennis courts) set up instead of basketball?

On April 29, 2019 we are taking the NCL transatlantic cruise on the Epic. We would like to find out how we request that the Pickleball courts be set up on the basketball courts. Thank you for your help!
Asked by: Cruiseing4fun
They have tennis nets onboard the ship. You will need to contact someone from the entertainment staff or the guest services and have them arrange for a time for you to play pickleball.
Answered by: Amit
Date published: 2019-02-24

does the Norwegian epic play the superbowl

Asked by: djtrixter1335
Yes, all NCL ships will make the broadcast of the Super Bowl available, usually both on the stateroom TVs as well as a big-screen broadcast in the atrium, a lounge, or the auditorium.
Answered by: TravelingMan
Date published: 2019-10-11

Laundry Facilities?

Asked by: RaDann
There are no guest laundry facilities on any NCL ship. Each ship, however, does offer laundry and dry cleaning services at prices comparable to those available at a hotel. The ship also usually offers a laundry special near the middle of the cruise when you can have an entire bag of clothes laundered for a single low price.
Answered by: TravelingMan
Date published: 2019-07-20

How does one make sure the food is gluten free?

I know for sit down meals we can ask the wait staff (and it was mentioned in our reservation by our travel agent), but what about the buffet? Is it labelled if it contains allergens? Or would there be someone around to ask?
Asked by: pgilmore
At the buffet, you can always check with the chefs there. They are always there behind the counter to make sure the buffet items are stocked. You can also check with the restaurant manager at the buffet area.
Answered by: Amit
Date published: 2019-05-19

How early does the Manhatten Restaurant open for dinner?

Asked by: suspurple
It usually opens about 5:30 PM, but it could vary if the ship departs late from a port. Be sure to check your Freestyle Daily newsletter each evening to see the schedule for the following day.
Answered by: TravelingMan
Date published: 2019-08-31

Where are the doors to jogging track on Deck 7?

Where are the doors on Deck 7 to get to the jogging/walking track?
Asked by: janetNV
The jogging track is an outdoor jogging track located on deck 16 aft section. On deck 7, you can walk back and forth in the outdoor section but it doesn't wrap around the ship.
Answered by: Amit
Date published: 2019-03-26

does this include shampoo conditioner and soap?

Asked by: shampoo
Yes, there are dispensers for both liquid soap and shampoo in the bathroom of each stateroom.
Answered by: TravelingMan
Date published: 2019-10-31

What time do they start serving breakfast on Epic?

Asked by: Yuliya
It can vary from one day to the next depending upon what is scheduled for that day. On days with early port arrivals the restaurant may open as early as 5:30 AM. On most days it usually opens at 6:00. Room service is available 24 hours a day, with a light breakfast available at no charge if you want to eat before the restaurants open.
Answered by: TravelingMan
Date published: 2019-09-09

Do Mini-Suite guests have to pay for Room Service?

Asked by: TammyG
Unfortunately, yes they do. The Mini-Suite category actually is just a larger version of a Balcony stateroom. It is not considered a Suite for purposes of allocating amenities.
Answered by: TravelingMan
Date published: 2019-10-11

Do you need reservations for the shows on the Epic

Asked by: Chouchou
Reservations are recommended, especially for the more popular production shows. If you don't make a reservation, you will be directed to the standby line until just a few minutes before show time. If seats still are available after guests with reservations have been seated, then standby passengers will be allowed to enter the theater. If all seats have been taken by guests with reservations, you will be turned away. You can make reservations online in advance of your sailing date, or you can make them once you are on board the ship. The theater rarely fills to capacity, so seats usually are available for all standby guests. Since standbys are the last to enter the theater, though, the seat selection may be limited. It's better to make a reservation so you can enter early and find a more desirable seat location.
Answered by: TravelingMan
Date published: 2019-08-14

When was Norwegian Epic last refurbished ?

Asked by: Jdiaz
The Epic was last refurbished in Oct 2015.
Answered by: Amit
Date published: 2019-02-03
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