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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

Cruise Ship Details

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Are all the bars included in the adult Beverage package?

Asked by: Knightal306
All the bars are included in the beverage package plan but there is a restriction on the max dollar amount of each drink. Here are all the terms and conditions of the package http://www.ncl.com/terms/ultimate-beverage-package
Answered by: Amit
Date published: 2019-01-05

Door width

What are the door measurements for the Epic or the usual balcony staterooms? I have a customer with a wheelchair not totally handicapped but needs a chair and there are no Accessible rooms on the dates she is looking at.
Asked by: paigio
I don't know the exact dimensions of the door but I have seen guests take wheel chairs into the rooms. However, if you are not in a accessible stateroom, there will be very little space to maneuver the chairs in the room.
Answered by: Amit
Date published: 2019-03-17

What kind of storage is available for clothes and suitcases?

Asked by: LINR
The staterooms have one full length closet and plenty of drawers and shelves for clothes. The suitcases will fit under the bed. Smaller bags can be stored on the floor in the closet.
Answered by: Amit
Date published: 2019-02-11

Hello. Is WIFI included in THE HAVEN SUITES?

Thank You
Asked by: Cruiselover1254
If you are asking about the internet package, it is not included in the Haven suites but they usually have promotions where they have various promotional packages and one of them is the internet package.
Answered by: Amit
Date published: 2019-01-27

Fun without excursions?

Is is possible to have fun without booking excursions? I personally just enjoy the beaches, etc. in the ports of call. Thanks.
Asked by: Scott2BFree
yes, sometimes i just grab my camera and walk around the port taking pictures, sometimes i take a cab and tell the driver where id like to go (its also cheaper then booking on the ship) or just stay on my balcony and vege out. if youre in a haven suite, you can lounge around there pool
Answered by: complawyer
Date published: 2019-04-25

Is water included in ultimate drink package?

Asked by: Laxcoach
Bottled water is not included in the drinks package. Here are all the terms and conditions of the package http://www.ncl.com/terms/ultimate-beverage-package
Answered by: Amit
Date published: 2019-03-17

How old do you have to be to order a alcoholic beverage?

Asked by: ChaseBurton
You have to be 21+ to order drinks. Guests 18+ can have beer and wine with prior parental signed waiver while the ship is in international waters.
Answered by: Amit
Date published: 2019-02-28

Are there self-serve washers and dryers on board? If so, what deck are they located on?

Asked by: Mngal2
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-03-26

What does the 'Privasea' classification on the large balcony rooms mean?

Asked by: Bsakcd
If you look at the photo of the ship you can see that the first several balconies at the front of the ship on several decks have openings which are smaller than those of the other balcony staterooms. The hull forms a partial frame around those balcony openings to reduce the effect of wind and sea spray which have greater impact near the front of the ship. NCL calls these Privasea balconies.
Answered by: TravelingMan
Date published: 2019-02-01

More than 1 beverage package? What’s included?

husband drinks soda & NO alcohol. I drink alcohol (rarely any soda) & probably not more than 3 drinks/day.I have 2 teen boys that are coming as well. They’re not picky about what they drink. What’s included w/out a package? Is it only drinks in the dining area? What drinks are complimentary?
Asked by: eripol
If you are looking to compare the drink packages. the alcohol package must be purchased by all adult guests in the room. If you buy the soda package, it is not necessary for everyone to buy it. Coffee, tea, milk, OJ, cranberry juice is complimentary during breakfast hours. During lunch and dinner hours ice, tea, lemonade and a couple of sugar free juice drinks are available.
Answered by: Amit
Date published: 2019-04-21

Are the areas on deck 18 and 19 available to all guests

Asked by: Suesjc
Access to a portion of decks 18 and 19 is limited to guests traveling in the Haven. All passengers, however, have access to the public portion of these decks, which can be reached by the starboard outdoor elevator. The port side elevator is restricted to Haven guests. Please see the Deck Plans tab above for more details of the public areas of these decks.
Answered by: TravelingMan
Date published: 2019-01-27

Is there daycare or child care services on board the epic?

Asked by: rboyle
NCL offers group babysitting service for kids above the age of 3. Here's the link for more information on it https://www.ncl.com/why-cruise-norwegian/family-cruises/youth-programs
Answered by: Amit
Date published: 2019-03-26

SPA MINI-SUITE

I’ve booked 14116 which is a spa mini-suite, does it have a refrigerator with a mini bar?
Asked by: Scottm
Yes, each stateroom includes a mini-fridge furnished with a variety of beverages and snacks.
Answered by: TravelingMan
Date published: 2019-02-28

why would a balcony room have a obstructed view? ncl epic

Asked by: yosemitechris
If you look at the photo of the Epic above, you can see that the forward facing staterooms as well as the first few on the side have smaller balcony openings than the other rooms. The opening is smaller because the hull forms a sort of frame or mat around the opening. This is done to reduce the effects of wind and sea spray which can affect some cabins, especially those in front. NCL calls these PrivaSea balconies. Although the view is somewhat restricted, there really isn't an obstacle obstructing your view, it's just that the viewing opening is slightly reduced in size.
Answered by: TravelingMan
Date published: 2019-02-04

Is wi fi accessable in the staterooms?

Is wi fi accessible in my stateroom?
Asked by: warzo
Wi-fi is available throughout the ship in the public areas and in staterooms. However, for you to access the internet, you need to buy the internet package.
Answered by: Amit
Date published: 2019-01-13

Can you purchase tickets for entertainment in advance?

Asked by: Jaswitzer
You can make dinner and show reservations up to 120 days before your cruise sail date.
Answered by: Amit
Date published: 2019-01-14

what is a bcgty stateroom

Asked by: Gramcol
B designates balcony stateroom. The second letter specifies the location of the room on the deck. GTY is for guaranteed stateroom where you are guaranteed the type of stateroom but you cannot select the room yourself. It will be assigned to you.
Answered by: Amit
Date published: 2019-03-17

Does Norwegian let you know if you get upgraded or not

Asked by: Stevejeffries
If you made an offer for the upgrade, you will be notified when it is upgraded.
Answered by: Amit
Date published: 2019-04-21

My husband only drinks Coca Cola and whe I traveled Norweigen previously they did not serve Coke products. May he bring his own aboard?

Asked by: Littrell
NCL has revised the terms of the beverage policy. Guests are no longer allowed to check-in/carry any kind of beverage - alcoholic and non-alcoholic. You can read the reasons for the change in the link below https://www.ncl.com/faq/liquor-beverage-policy
Answered by: Amit
Date published: 2019-02-11

My husband and I are sailing in October 2019 out of Rome and the ship leaves port at 7 pm. How early would we be able to board?

Asked by: Carlenerh
usually all ncl ships start boarding around 11:00 a.m. they just want to make sure youre on board at least 2 hours prior to sailing
Answered by: complawyer
Date published: 2019-04-25

THEY HAVE A LARGE SCREEN AT THE SPICE H20, DO THEY PLAY MOVIES?

Asked by: Rollerskater
There is a large screen in the atrium that they use for presentations. They use it to screen movies at night. The screen in H2O is used during the late night parties as a background.
Answered by: Amit
Date published: 2019-03-03

should we bring beach towels for the pools and water park or can we use the room towels?

Asked by: Kristan
There are beach towels available in your stateroom. You can have your stateroom steward exchange it for fresh ones or exchange it at the towel station near the pool.
Answered by: Amit
Date published: 2019-01-27

Are reservations required for the Main Dining Room?

Asked by: Dgreeney
The seating in the main dining room is on a first come first serve basis just like in a regular restaurant. Most of the time you get a table within 5 min unless you have a large group.
Answered by: Amit
Date published: 2019-03-26

Does the couch pull out to a bed in a balcony room for 3 people? My research indicates it does not and only sheets/blanket is placed on the seat.

Asked by: DelawareTravelers
Depending on the configuration of the room, some rooms will have a sofa bed and others will have a bunk bed attached to the ceiling.
Answered by: Amit
Date published: 2019-02-28

Are there Vegan Options available in the dining rooms and buffet on Norwegian Epic

Plant based diet - no dairy, no meat, no poultry, no fish, no eggs
Asked by: DBFORMAN
All restaurants have at least one vegetarian dish. However, it may not qualify as a strict vegan dish. If you have any other special dietary requirements contact NCL about a month in advance and inform them about the dietary requirements. Follow up with NCL a week before the cruise as a reminder. Once on board, contact the restaurant manager to ensure that they are aware of it.
Answered by: Amit
Date published: 2019-03-17

What is the Studio Lounge and who can use it

Asked by: VickiB
The Studio Lounge is reserved for passengers traveling in the single-person Studio staterooms. Only Studio passengers have key cards which are coded to provide access to this lounge.
Answered by: TravelingMan
Date published: 2019-01-27

do we have to request the 2 twins be combined into a queen, or do we do it ourselves?

first time cruising and wondering if we put the beds together or if it is done when we get to our room.
Asked by: dmjohnston
The beds are full sized beds that are pushed together to make a queen sized bed. Every time we have traveled (Mr & Mrs), they have had the beds already combined with queen sized bed sheets and blankets. If the bed hasn't been combined, you can ask the cabin steward to push the beds into a queen sized bed. They will bring the queen sized blankets to fit the bed.
Answered by: Amit
Date published: 2018-12-05

Can a motorized scooter get to the LeBistro Restaurant?

We are cruising on 2/9 and my husband is bringing his scooter. According to deck plans look like he will have to go through corridor with cabins.
Asked by: Mkunkel
Le Bistro is located on 5 level and there are no staterooms there. All restaurants are accessible using scooters.
Answered by: Amit
Date published: 2019-02-11

Does the mini fridge have a freezer?

Asked by: Melodee
No. The mini-fridge doesn't have a freezer.
Answered by: Amit
Date published: 2019-03-17

How easy is it to get to the Taste Restaurant? It looks like you have to take the forward elevators and go through the deck to get there.

Asked by: Mkunkel
Only the forward elevators go to deck 5 and you have to use the elevators to get to Taste. Other option is to use the aft elevators to deck 6 and use the stairs.
Answered by: Amit
Date published: 2019-02-11
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