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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

Cruise Ship Details

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    LOCATION {{getLocationsForSubMeta(submeta)}}

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Stateroom Type Accommodates Total Approx. Size (in sq.ft) Balcony Size (in sq.ft)
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Is there a kids club program on the Epic?

Bringing kids 10-12 years old and need to know if there is a kids club.
Asked by: dibooker
there is a kids club program on most if not all ncl ships. ncl is very attentive to the needs of their child travelers and they have groups for all ages up to 18
Answered by: complawyer
Date published: 2019-04-25

Can I Bring bottled water onboard

Asked by: Brit55
No. NCL changed the policy a few years ago and you are no longer allowed to bring water onboard the ship.
Answered by: Amit
Date published: 2019-04-21

HBO??

Do the rooms have HBO in the rooms? Game of thrones fan.
Asked by: Jonsnow111
Unfortunately no. The channels available in the stateroom are quite sparse with about 20 channels and about 8 of them are for ship board activities. HBO is not one of the channels available.
Answered by: Amit
Date published: 2019-05-04

when your room on EPIC states BA 2 lower beds but no mention of moving to a queen, what does that mean?

Asked by: ngbull1
The beds are full sized beds that are pushed together to make a queen sized bed. Every time we have traveled (Mr & Mrs), they have had the beds already combined with queen sized bed sheets and blankets. If the bed hasn't been combined, you can ask the cabin steward to push the beds into a queen sized bed. They will bring the queen sized blankets to fit the bed.
Answered by: Amit
Date published: 2018-08-22

We are scheduled to return 2/3/19, aboard NCL EPIC @ 8:00 am. How long before Debarkation starts?

Asked by: oshamike
It usually takes about 30 minutes for the ship to be cleared by customs before the guests can start disembarking. The VIP guests are the first to disembark followed by guests carrying their own bags off the ship. All other guests can pick their bags at the port and go through customs. If you walk off the ship with your bags, it can take about 30 additional minutes to go through customs after the ship is cleared by customs. For other guests it can take 1-2 hours to disembark and clear customs.
Answered by: Amit
Date published: 2018-12-18

Haven lounge and restaurant

Booked a haven spa suite on the epic. I did not take the beverage package as my wife does not drink. Is alcohol/wine included with in the haven lounge and restaurant or is it an additional charge.
Asked by: RoccoS
If you don't have the alcohol package, drinks will be an additional charge at any restaurant. However, since you are in the Haven suite, there will be a welcome basket for you in your stateroom that includes a wine bottle. You can always take that to the restaurant.
Answered by: Amit
Date published: 2019-05-04

What is the height and weight limits/restrictions for the water slides onboard?

Asked by: Cruisin2Gether
The free fall slide, participants must be a minimum of 48 inches tall. Minimum of 99 lbs. or 45 kilos Maximum of 300lbs. or 136 kilos
Answered by: Amit
Date published: 2018-09-17

Are all the bars included in the adult Beverage package?

Asked by: Knightal306
All the bars are included in the beverage package plan but there is a restriction on the max dollar amount of each drink. Here are all the terms and conditions of the package http://www.ncl.com/terms/ultimate-beverage-package
Answered by: Amit
Date published: 2019-01-05

Is scuba certification available?

Asked by: sassylj
I doubt any of the shore excursion operators will have a certification course.
Answered by: Amit
Date published: 2018-10-22

Door width

What are the door measurements for the Epic or the usual balcony staterooms? I have a customer with a wheelchair not totally handicapped but needs a chair and there are no Accessible rooms on the dates she is looking at.
Asked by: paigio
I don't know the exact dimensions of the door but I have seen guests take wheel chairs into the rooms. However, if you are not in a accessible stateroom, there will be very little space to maneuver the chairs in the room.
Answered by: Amit
Date published: 2019-03-17

What kind of storage is available for clothes and suitcases?

Asked by: LINR
The staterooms have one full length closet and plenty of drawers and shelves for clothes. The suitcases will fit under the bed. Smaller bags can be stored on the floor in the closet.
Answered by: Amit
Date published: 2019-02-11

Hello. Is WIFI included in THE HAVEN SUITES?

Thank You
Asked by: Cruiselover1254
If you are asking about the internet package, it is not included in the Haven suites but they usually have promotions where they have various promotional packages and one of them is the internet package.
Answered by: Amit
Date published: 2019-01-27

Fun without excursions?

Is is possible to have fun without booking excursions? I personally just enjoy the beaches, etc. in the ports of call. Thanks.
Asked by: Scott2BFree
yes, sometimes i just grab my camera and walk around the port taking pictures, sometimes i take a cab and tell the driver where id like to go (its also cheaper then booking on the ship) or just stay on my balcony and vege out. if youre in a haven suite, you can lounge around there pool
Answered by: complawyer
Date published: 2019-04-25

Is water included in ultimate drink package?

Asked by: Laxcoach
Bottled water is not included in the drinks package. Here are all the terms and conditions of the package http://www.ncl.com/terms/ultimate-beverage-package
Answered by: Amit
Date published: 2019-03-17

How old do you have to be to order a alcoholic beverage?

Asked by: ChaseBurton
You have to be 21+ to order drinks. Guests 18+ can have beer and wine with prior parental signed waiver while the ship is in international waters.
Answered by: Amit
Date published: 2019-02-28

Are there self-serve washers and dryers on board? If so, what deck are they located on?

Asked by: Mngal2
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-03-26

What does the 'Privasea' classification on the large balcony rooms mean?

Asked by: Bsakcd
If you look at the photo of the ship you can see that the first several balconies at the front of the ship on several decks have openings which are smaller than those of the other balcony staterooms. The hull forms a partial frame around those balcony openings to reduce the effect of wind and sea spray which have greater impact near the front of the ship. NCL calls these Privasea balconies.
Answered by: TravelingMan
Date published: 2019-02-01

More than 1 beverage package? What’s included?

husband drinks soda & NO alcohol. I drink alcohol (rarely any soda) & probably not more than 3 drinks/day.I have 2 teen boys that are coming as well. They’re not picky about what they drink. What’s included w/out a package? Is it only drinks in the dining area? What drinks are complimentary?
Asked by: eripol
If you are looking to compare the drink packages. the alcohol package must be purchased by all adult guests in the room. If you buy the soda package, it is not necessary for everyone to buy it. Coffee, tea, milk, OJ, cranberry juice is complimentary during breakfast hours. During lunch and dinner hours ice, tea, lemonade and a couple of sugar free juice drinks are available.
Answered by: Amit
Date published: 2019-04-21

Are the areas on deck 18 and 19 available to all guests

Asked by: Suesjc
Access to a portion of decks 18 and 19 is limited to guests traveling in the Haven. All passengers, however, have access to the public portion of these decks, which can be reached by the starboard outdoor elevator. The port side elevator is restricted to Haven guests. Please see the Deck Plans tab above for more details of the public areas of these decks.
Answered by: TravelingMan
Date published: 2019-01-27

Is there daycare or child care services on board the epic?

Asked by: rboyle
NCL offers group babysitting service for kids above the age of 3. Here's the link for more information on it https://www.ncl.com/why-cruise-norwegian/family-cruises/youth-programs
Answered by: Amit
Date published: 2019-03-26

what does all the color codes mean in the rooms on the map

Asked by: nonnib61
The staterooms are grouped based on the type of stateroom and also the location of the room on the deck. If you expand the description of the staterooms it shows the color code for you to find the room type in the deck plan.
Answered by: Amit
Date published: 2019-02-11

Is it worth buying the drink package? Are drinks expensive?

Asked by: MeMe16
The answer to that question really depends on your drinking habits. If you are an average drinker with one or two drinks per day then the cost is not worth it. If you plan to drink more than 8-10 drinks per day then you could justify the cost. Also remember that all adults in your party must purchase the drinks package. NCL doesn't publish the price of the drinks but the cost is what you can expect to pay at any regular bar or restaurant. You can price out what your daily drinking cost would be to see if the package is worth it.
Answered by: Amit
Date published: 2019-01-27

SPA MINI-SUITE

I’ve booked 14116 which is a spa mini-suite, does it have a refrigerator with a mini bar?
Asked by: Scottm
Yes, each stateroom includes a mini-fridge furnished with a variety of beverages and snacks.
Answered by: TravelingMan
Date published: 2019-02-28

Does the sofa open to a bed? It states that there will be additonal bedding for one in the balcony state room.

Asked by: Evenjay2005
Depending on your room configuration the sofa bed may open up to accommodate an additional guest. If the room accommodates 4 guests there will be a bunk bed attached to the ceiling. Your stateroom steward will take care of opening the beds in the evening and closing them up in the morning.
Answered by: Amit
Date published: 2018-10-22

Are there ATMs on the ship?

Asked by: Twinkie
There is an ATM located in the casino area. Some ships also have another ATM located near the guest services desk.
Answered by: Amit
Date published: 2018-09-02

why would a balcony room have a obstructed view? ncl epic

Asked by: yosemitechris
If you look at the photo of the Epic above, you can see that the forward facing staterooms as well as the first few on the side have smaller balcony openings than the other rooms. The opening is smaller because the hull forms a sort of frame or mat around the opening. This is done to reduce the effects of wind and sea spray which can affect some cabins, especially those in front. NCL calls these PrivaSea balconies. Although the view is somewhat restricted, there really isn't an obstacle obstructing your view, it's just that the viewing opening is slightly reduced in size.
Answered by: TravelingMan
Date published: 2019-02-04

Are irons or steamers available in staterooms?

Asked by: TReoch
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours. Since steamers have a heating element, they fall in the same category as irons and cannot be brought onboard the ship.
Answered by: Amit
Date published: 2019-07-09

Is wi fi accessable in the staterooms?

Is wi fi accessible in my stateroom?
Asked by: warzo
Wi-fi is available throughout the ship in the public areas and in staterooms. However, for you to access the internet, you need to buy the internet package.
Answered by: Amit
Date published: 2019-01-13

Is the fee for Posh waived for Haven guest. Also are the pools freshwater with chlorine or salt water?

Asked by: snscruisencl
There is no complimentary access to the Posh club for Haven guests. All the pools on the ship are salt water pools.
Answered by: Amit
Date published: 2019-02-01

Which cabins is the studio lounge entrance near and can you access it on both deck 11 and 12.

Asked by: KristinEpic
Check the deck plans and it will show you the staterooms near the studio lounge. The lounge can be accessed from both decks.
Answered by: Amit
Date published: 2019-03-07
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