Cruise Ship Details


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Is there a public sundeck?

Is there a place to relax and stare at the ocean? We have an interior room. Is there a public space with lounge chairs to watch the ocean go by? Looking at the ship layout, all the public spaces seem to be dedicated to an activity (dance/club, running track, etc) but I don't see a basic sun deck...
Asked by: VWgal79
What you're looking for is on Deck 14, forward. There are also deck chairs on Deck 7 and on Deck 13 above the pool, but there's a lot of foot traffic in those spots. Check out the Deck Plans at the link above.
Answered by: Bstu19
Date published: 2023-03-15

Can I bring an extension cord for my cabin?

Asked by: AmyVirginia
Yes. Power strips can be handy as well.
Answered by: Bstu19
Date published: 2023-06-03

What time do we dis-embark at end of cruise?

Just trying to make travel home plans.
Asked by: Ruthiekt
Hard to say. It can take a couple of hours for customs to clear the ship. Then the first off are those who choose to walk off carrying all their luggage. Only then does general debarkation begin. You can choose your estimated time slot by getting timed luggage debarkation tags available a day or two before arrival. In general, don't plan on being off before 9, but they want to get everyone off by about 10:30 or so.
Answered by: Bstu19
Date published: 2023-04-23

Is the Buffett the only place for breakfast?

Asked by: Jenbutterfly
The Grand Pacific Main Dining Room is open for breakfast - hours will be posted in the Freestyle Daily newsletter - and O'Sheehan's is open 24 hours.
Answered by: Bstu19
Date published: 2023-03-24

Is room service available ?

Is room service, such as coffee, tea, hot water delivery to Staterooms available ? If so, are there hour restrictions to be observed .. and at what additional cost?
Asked by: ALANP
You'll find all the details at this link -!#norwegian-cruise-line-now-charging-room-service
Answered by: Bstu19
Date published: 2023-04-13

Anyone happen to know how the minibars in the Club Suites work on the Gem? Price? included?

Asked by: MommaShandy
NCL no longer stocks the refrigerators as mini bars. If you want to order drinks to your room, they have an on demand service. It is not included in the beverage package or for suites.
Answered by: Jerrec
Date published: 2023-03-03


Hi does anyone know if the USA version Dyson airwrap styler works on a European cruise? I heard it only works at 110/120v NOT 220.
While I have no idea what that is, all ships have American and European outlets. Even though you may be sailing in Europe, you'll still have 110V outlets to plug into. Take note, though, that there are not many outlets in your stateroom, and they may not be conveniently placed for your needs. Power strips and/or extension cords can help.
Answered by: Bstu19
Date published: 2022-12-18

Do the GEM bathrooms in the Club Balcony Suite have multiple (6) shower heads and do they have tubs with showers or just showers?

I am unable to step up into the tub and require a walk in shower
Asked by: Madhat
I think Club Balcony is advertised with a tub with shower. You need to contact your travel agent or NCL because you may need to change rooms to have a walk in shower, which would be a regular Balcony. There may be some Accessible coded rooms. Good to check!
Answered by: MichB
Date published: 2023-01-11

Are there "public computers" available for use aboard, or do I have to bring my own PC?

Asked by: padrek
They have a designated computer lounge usually near guest services. You will need to have an internet package to login to them.
Answered by: BarbPsuWolf
Date published: 2023-05-14

Where is the casino situated on the Norwegian Gem cruise ship?

The casino on the Breakaway is placed in the ship which requires you to wait near the smoke filled casino every time we had to exit the ship.
Asked by: Maurio
The casino's on deck 6 forward. Check out the deck plans -
Answered by: Bstu19
Date published: 2023-03-09

are k cup coffee makers a loud in stateroom

Asked by: Lucybell
According to NCL's list of prohibited items: 21. Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, clothing irons, water heaters, coffee machines with heating/hot plates, etc.
Answered by: papermoon4
Date published: 2023-04-04

Is there a different room service menu for guests of the Haven ?

Asked by: grandflo89
Haven guests can order from any restaurant on the ship through your butler, so essentially you have an unlimited room service menu. You would have an upcharge for speciality restaurants just as if you were dining there, but any of the included restaurants can be delivered.
Answered by: Jerrec1
Date published: 2023-03-21

Is there a laundrymat or laundry service on the Norwegian Gem?

Asked by: Benito
There are no self-service laundries on any NCL ship. You can send items to the ship's laundry for a nominal fee, similar to your local dry cleaner. They usually have a special offer mid-cruise. Check with your Cabin Attendant.
Answered by: Bstu19
Date published: 2023-03-14

Is maid service included or an extra cost!?

Asked by: Maryrntraveler
They're call stateroom attendants, and they will care for your stateroom morning and night. There is no separate charge, but your on-board service charge goes in part to them. You should feel free to give them an additional tip for good service.
Answered by: Bstu19
Date published: 2022-11-27


Asked by: sgt742

Where is smoking allowed?

Asked by: KANDO

I have a severe allergy to gluten (celiac disease). Will I have options onboard for my meals?

Asked by: Dumannie

Gem Club Bal. TV size

I am wondering what the size of the TV in the club Balcony rooms are? Will be doing a Transatlantic so there will be some TV time.
Asked by: CANDB

Is there Texas Holdem (playing against other players rather than the house) on the Norwegian Gem?

I'd like to know if I can play poker (texas holdem) in the casino? And if so, can you tell me what the stakes are and the rake? Thanks!
Asked by: MikeCC

Is there an adult only pool on the NCL Gem? If so, what is the adult age?

Asked by: Nikama

What are the extra services included with the Balcony suite on the Norwegian Gem

Asked by: Marlina

What is included in the adult beverage package

Asked by: Gregr101

How can I access money from the casino

Can i access money by setting up an account prior to departure
Asked by: CRUZNCPA

What Dock? does NCL GEM leave from on in Istanbul, Turkey.

We are Cruiseing on October 22, 2023 from Istanbul, Turkey. We are looking to make Hotel reservations close by the Port/Dock.
Asked by: genew1

How many points will get an upgrade from an inside room to a balcony room?

We are ladies in our 70s with a booked cruise and need an upgrade badly
Asked by: Lissadon

smoking policy

Asked by: gabber

can a guarantee room assigment be changed?

Asked by: chefjonms

Does anyone know current price of laundry done on board Gem?

Trying to get away with carry on luggage instead of checked bags with all the turmoil in airlines???!!
Asked by: PJWC

Do rooms have Umbrellas?

Asked by: Moezee

Are there seltzers in the bar package?

Asked by: Anonymous
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