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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

Cruise Ship Details

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    LOCATION {{getLocationsForSubMeta(submeta)}}

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do they allow smoking at all of the bars? do they have designated areas for smoking?

Asked by: darw561
None of the bars have smoking sections There are some bars on the ship that is close to smoking areas and you can get drinks from the bar.
Answered by: Amit
Date published: 2019-03-26

Can a guess pay Unlimited Social Media Wifi only for certain days & can wifi works throughout entire ship?

Asked by: DhiCan
NCL offers different plans for internet access. Based on your needs you can pick the right plan for you. Here are all the plans offered by NCL https://www.ncl.com/onboard-packages/internet-packages Wi-fi is available throughout the ship. However, you still need the internet plan to use the internet.
Answered by: Amit
Date published: 2019-03-31

what is the freestyle sundeck on deck 15 of the JADE? is eveyone admitted? thank you

Asked by: YDMFV
Years ago the freestyle sundeck used to be a topless sunbathing area. However, NCL no longer allows it on the ship but it is still called the freestyle sundeck. Everyone is admitted to it.
Answered by: Amit
Date published: 2019-03-31

SAUNAS & STEAM ROOMS

Can I use these amenities even if I DO NOT purchase a THERMAL PACKAGE once I'm done in the FITNESS ROOM?
Asked by: DhiCan
But there is a steam room right outside the gym opposite to the sauna & steam room inside the spa area, is that one also restricted to people not purchasing the spa packages? If you look at the image I posted you'll see one steam room right next to the Gym facility.
Answered by: DhiCan
Date published: 2019-04-01

Where is the chapel located on the JADE and can a person visit it whenever they want

Asked by: kh78
There is no chapel onboard the ship.
Answered by: Amit
Date published: 2018-12-18

How do four people sleep in room 5020 on the Norwegian Jade?

We have two adults and two teenage children. What are the bed arrangements in this room? The photograph only shows beds for three people.
Asked by: JKinABQ
Each stateroom has two full sized beds that can be pushed together to make a queen sized bed. Depending on the type of room and the room configuration, the third and fourth guests will either sleep on 2 bunk beds attached to the wall or sofa bed or a combination of bunk bed and roll away beds or a sofa bed. Your stateroom steward will open the beds in the evening and close them up in the morning.
Answered by: Amit
Date published: 2018-10-24

What are the on board activities?

When we traveled on Sky there was an all white party, there were game shows, barbecues and other events that took place on the ship. I was wondering what activities were planned so as to make sure we pack costumes and such if necessary.
Asked by: ByJan2019Cruiser
The activities onboard the ship will be about the same of what you expected. There is no way to say what kind of activities they will have because the activities are planned by the cruise director and the entertainment staff onboard the ship. If you are travelling during holidays or during Halloween there will be themed parties.
Answered by: Amit
Date published: 2018-10-24

Is there free water available on board, or must you pay for all water?

Asked by: MelMe
There are water fountains around the ship and water stations in the buffet area.
Answered by: Amit
Date published: 2019-03-03

Is there a way to get cash from a debit or credit card on the ship? What about Euros?

If I have a debit or credit card and I want US dollars can I get it from the ship?
Asked by: AdeleP
There is an ATM machine in the casino. Some ships also have one next to the guest services desk. The ATM dispenses US dollars. You can get Euros onboard the ship from the guest services desk. There is a service fee for the conversion.
Answered by: Amit
Date published: 2019-03-26

Are there clothing irons and ironing boards in staterooms?

Asked by: violet2900
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours. Since steamers have a heating element, they fall in the same category as irons and cannot be brought onboard the ship.
Answered by: Amit
Date published: 2019-02-25

Does the O'SHEEHANS on the NCL Jade or Pearl have billiard tables?

Asked by: Deppyon240
No
Answered by: Snirpy
Date published: 2019-03-18

How do 3 people sleep in Penthouse #10500 on Jade

it appears there is only a queen bed...
Asked by: lpacitto64
The penthouse has a sofa bed for the 3rd and 4th guests.
Answered by: Amit
Date published: 2019-03-03

Is there shampoo, conditioner, and body wash in the bathrooms of the inside cabin?

Asked by: Maripat
The bathrooms have liquid body wash and shampoo dispensers. The sinks have soap dispensers. They soaps are some generic brand that and the cabin stewards refill the dispensers. I would suggest packing your own favorite brand of soap and shampoos in your luggage.
Answered by: Amit
Date published: 2019-03-23

I have a free 2 meal dining package. There are 2 of us traveling, so does that mean 1 free meal for each of us or 2 for each?

Asked by: Khonea
If you got the dinner package as part of a promotion, both the guests will receive the promotion. You will receive vouchers for the dinner and you can use it at the same time or on dinners on different days.
Answered by: Amit
Date published: 2019-01-28

Is there a dedicated bar for Haven guests?

Asked by: momof4co
Unfortunately no. The Haven staterooms were introduced in the newer NCL ships like the Breakaway, Getaway, Epic, etc.
Answered by: Amit
Date published: 2018-06-17

I'm in school and I need internet access, is there free WIFI or how and when can I get internet access?

Asked by: owls
Internet access is available on all NCL ships, but you need to purchase a WiFi package to get online. For information, please see this link: https://www.ncl.com/onboard-packages/internet-packages
Answered by: TravelingMan
Date published: 2019-01-16

Is the Free Unlimited Open Bar Package include Bottle Water?

Asked by: sttrieug8
no, but they do have offers for bottled water that are extremely reasonable. if youre in the casino and get to know the bartender, you may be able to get a couple of bottles.
Answered by: complawyer
Date published: 2019-04-27

my wife and I cruised before on NCL but on her info it shows as first time cruiser . How do we update the cruise we took.

Asked by: richarki
You will need to contact NCL sales department to correct the issue. I would suggest emailing them with details about your past cruises. Quite often there are multiple accounts and they should be able to merge them. You can find the email info in the 'Contact Us' section of the website.
Answered by: Amit
Date published: 2019-03-31

Have the Latitudes parties been discontinued? There wasn't one on the Dawn last year when we sailed. We have an upcoming cruise on the Jade in March

Asked by: Judu
They still have parties for Latitude members. We were on the ship last Dec and it was there for us.
Answered by: Amit
Date published: 2019-03-26

What is the price of the bottled water package and do all members of your party have to purchase it?

Asked by: gand973
For bottled water packages, you pre-buy bottles of water. It doesn't have to be purchased by all members of your party. https://www.ncl.com/onboard-packages/bottled-water-packages
Answered by: Amit
Date published: 2018-06-29

We are staying in the Norwegian Jade Haven. Do we have free access to the Thermal Spa?

Asked by: RWalton
If your stateroom is classified as a Haven Spa Suite, then spa access is included in the cruise fare. For all other passengers traveling in staterooms that do not include the "Spa" designation, a fee will be assessed for spa services.
Answered by: TravelingMan
Date published: 2019-01-18

Is there a hair dryer in the balcony staterooms? thank you

Asked by: Irisgoth
All staterooms have a hair dryer. The amenities the ship's stateroom is just as in any hotel. Mini-fridge(not available in studio), phone, TV, coffee maker (not in studio,inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Answered by: Amit
Date published: 2019-02-25

Finding the Entrance to the Grand Pacific Dining Room

I've read a few online reviews of the Norwegian Jade that mention it's hard to find the entrance to the Grand Pacific main dining room because the entrance is really steps leading down from Deck 7. Is this the case? I can't tell on the deck plans where the entrance is on Deck 7. Thank you.
Asked by: rwmalm1995
You need to go to the aft section on deck 7 and take the steps down to the dining room. Easy to figure it out once you are on the ship.
Answered by: Amit
Date published: 2019-03-03

what is the dress code for dining?

Ill be eating in one of the free dining room what can i wears? is jeans and shorts allowed? I'm curising on the Jade on Dec 17th 2018
Asked by: Johnney
Jeans and shorts are fine for the complimentary dining rooms.
Answered by: Amit
Date published: 2019-01-25

How large is the bathroom in cabin 8134 aft facing cabin?

Asked by: SDR1958
The bathrooms on the cruise ships are not large. Barely fits one person. Take a look at the floor plan for your room. It will show the layout for your room.
Answered by: Amit
Date published: 2018-11-24

I am getting birthday party package for Hubby. Can we ask for eggless cake in that package ? Allergic to eggs.

Asked by: Mahi
This Q&A forum is for general questions about cruising and most of the answers are from past guests. If you have a question or a request regarding your reservation, you will need to call NCL and make the arrangements with them. Follow up with the restaurant manager onboard the ship about your allergies.
Answered by: Amit
Date published: 2018-10-24

Are there laundry facilities on the Norwegian Jade? thank you

Asked by: Irisgoth
There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-01-28

is there a laundromat ?

A space for washing clothes ? and if so, is there a price ?
Asked by: MiltosLouise
No. There are no self-service laundries. All ships offer laundry, dry clean & pressing services. They have laundry bags in your stateroom that you can give to the cabin stewards. Usually around the middle of the cruise they offer discounts on the services. However, I wouldn't use it for any delicate or expensive dresses.
Answered by: Amit
Date published: 2019-03-03

water bottles for excursions

I drink a ton of water but read that water bottles are not permitted to enter the ship after excursions (I think). Could I bring/buy a reusable water bottle....fill it on the ship for the day and return to the ship with it as long as it's empty after our excursion?
Asked by: kathytaylor66
Yes, you can take refillable water bottles with you on your excursion.
Answered by: Amit
Date published: 2019-03-26

My husband is a diabetic. Can we get a sharps container in our bathroom?

Asked by: mngal
The medical disposable container for sharp needles are available in all staterooms. You will find it in the bathroom.
Answered by: Amit
Date published: 2019-02-09
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