Cruise Ship Details

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any clothing iron in the inside room? or allow customer to borrow?

Asked by: awong
There are no irons in the staterooms, but you can borrow one from the Housekeeping Department for a brief time.
Answered by: TheTravelingMan
Date published: 2020-03-02

is there toiletries supplied (eg shampoo,conditioner,shaving cream etc)

Asked by: vanbree1
Soap and shampoo are provided, but conditioner, shaving cream, toothpaste, etc. are not. They are available for purchase in the gift shop.
Answered by: TheTravelingMan
Date published: 2019-08-26

Are there European outlets in stateroom? How many total outlets in each room?

My husband has a CPAP he needs a outlet near bed is there one?
Asked by: Cooper01
There are one or two US standard 110 volt as well as European standard 220 volt outlets in each stateroom. They usually are located at the dressing table near the foot of the bed, though, so you should plan on bringing an extension cord if you need power near the head of the bed.
Answered by: TheTravelingMan
Date published: 2020-03-04

On the upgrade cabin page it shows a possible upgrade to a suite category SC. I cannot find where category SC is on the Jewel

Asked by: BakoBill
NCL will reconfigure certain areas of this ship in September 2020. If you click on the Staterooms link above you can see that there are listings for cruises prior to 14 September and those sailing after that date. The SC designation is a valid code at present but will change in September when the room design is altered. SC staterooms currently can be found on Deck 11.
Answered by: TheTravelingMan
Date published: 2020-02-25

Can you see glaciers from your private balcony on either side of the jewel ship

Vancouver to Alaska back to Vancouver September 23, 2019
Asked by: Applejacks
When your ship nears the glaciers, the captain will steer the ship in a circle to provide views of the glacier from each side of the ship. You also can go out on deck for a 360 degree view.
Answered by: TheTravelingMan
Date published: 2020-02-29

Can you bring curling iron and blow dryer on board

Asked by: Broadside
NCL prohibits passengers from bringing on board any item which includes a heating element. Each stateroom, however, does include a hairdryer. They usually are hardwired to the wall at the dressing table, so they cannot be unplugged and moved around the room. For a complete list of items which are prohibited, please see this link: https://www.ncl.com/prohibited-items
Answered by: TheTravelingMan
Date published: 2019-12-04

Are there outdoor movies on the Jewel?

Asked by: 5xgrandma
There were no outdoor movies shown on any of the three cruises I have taken on the Jewel. Although some of the newer, larger NCL ships do have outdoor screens, the Jewel does not currently feature one. Movies are available on your stateroom TV and the ship does sometimes show movies on a large screen in the auditorium or a lounge, but not outdoors.
Answered by: TheTravelingMan
Date published: 2019-11-06

Is there a chair that makes into a single bed in the 2 smallest bedrooms in the Garden Villa?

There are 7 of us staying in the Garden Villa. 3 of the girls want to stay in same bedroom, either one. Can this be done.? Two in bed and the other???? My husband and I have the Master bedroom and do not want anyone else in it but us. Alaska in Sept. '19.
Asked by: Harriett
It may be possible to request a cot or roll-away bed for one of the bedrooms, but neither of them come equipped with a chair that can be made into a bed. We visited friends who were traveling in the Garden Villa the last time we were on the Jewel. I do not remember any Pullman style pull down beds in any of the bedrooms. Your best option would be to contact the NCL Reservations Department by phone to make your request known.
Answered by: TheTravelingMan
Date published: 2019-08-27

We are in the haven 3-bedroom on the Jewel. Are non alcholic beverages complimentary?

Asked by: pattipickering
Passengers who book a Haven Suite are given the opportunity to select all of the "Free at Sea" options at the time they book their cruise. Beverage packages are among these options, and provide either alcoholic or non-alcoholic beverages at no additional cost throughout your cruise, depending upon which package you have selected. Please note, however, that even if you have a beverage package, items removed from the mini-fridge in your stateroom are not complimentary and will be charged to your on-board account. For more information, please see these links: https://www.ncl.com/onboard-packages/beverage-packages https://www.ncl.com/terms/premium-beverage-package
Answered by: TheTravelingMan
Date published: 2020-01-01

Is their washers and dryers on the Jewel?

Asked by: cccccccccccccccccccccc
Unfortunately, no. There are no passenger-accessible laundry rooms on any NCL ship. Instead, you may have your clothes laundered by the ship's crew at prices comparable to what you might expect to pay at a land-based hotel. The ship also will offer a laundry special around the middle of each cruise when you can have one entire bag of clothing laundered for a single low price.
Answered by: TheTravelingMan
Date published: 2020-03-09

are passports needed for USA citizens for Alaska cruise or is enhanced driver's license adequate?

Traveling southbound from Alaska to Vancouver.
Asked by: ifolk
better take your passport, especially if you're leaving from a canadian port. also if you choose a tour that goes into canada you will definately need a passport. better to be safe than sorry. especially if one of the ports is vancouver
Answered by: complawyer
Date published: 2020-01-31

In 2017 the Jewel balcony rooms had coffee makers in the room, After the refurbishing, do the balcony rooms still have the coffee maker?

Asked by: jeeper
Yes, every Balcony stateroom includes a coffee maker.
Answered by: TheTravelingMan
Date published: 2019-08-22

Is Dialysis available on the Jewel?

A friend is considering bringing his family, to join ours, on the Jewel. One elderly member of his family requries dialysis 3 x per week.
Asked by: Jayandfamily
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Please contact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures. For additional information, please see this link: https://www.ncl.com/about/accessible-cruising
Answered by: TheTravelingMan
Date published: 2019-12-05

Are the electric outlets on the Jewell for 110 volts two prong or three prong? Have three prong devices and wondering if we need an adapter?

Asked by: BudMan
Each stateroom includes one or more US standard 110 volt three-prong outlets.
Answered by: TheTravelingMan
Date published: 2020-02-16

Refrigerator for medication

If there isn't already one in our suite, can we get a small refrigerator in the suite to store my insulin?
Asked by: mikemc
There is a mini-fridge in each stateroom.
Answered by: TheTravelingMan
Date published: 2019-10-07

We are going on an Alaska cruise in early June. It does not list bingo as an onboard activity. I love bingo, and wondering if the cruise will have it.

Asked by: Bingogrammy
can't promise for sure, but generally all ncl cruises offer bingo
Answered by: complawyer
Date published: 2020-01-31

Is there a dress code in the specialty restaurants?

Asked by: blgjlg
NCL recommends "smart casual" attire, but they do not seem to enforce a dress code in the restaurants, preferring to leave it to the discretion of their guests. The FAQ section of this website states: Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required. Dress smart casual in our more formal dining room or in our more upscale specialty restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it's jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.
Answered by: TheTravelingMan
Date published: 2019-08-26

WINE

Most ships allow each passenger to bring 1 bottle of wine onboard. Is this allowed on Jewel?
Asked by: Baja
You may bring as many bottles of wine on board with you as you wish, but you will be charged a corkage fee for each bottle, regardless of whether you drink the wine in a bar or restaurant, in your stateroom, or even if you never open the bottle on board. Please see this link for more information: https://www.ncl.com/faq#!#can-i-bring-alcohol-board
Answered by: TheTravelingMan
Date published: 2019-10-11

Is room 9028 on the starboard or port side of the ship?

Asked by: Hman
Stateroom 9028 is on the Starboard side, just forward of the front elevators. You can click on the Deck Plans link above to view the layout of the ship.
Answered by: TheTravelingMan
Date published: 2019-10-31

Is there a hair dryer in the room?

Asked by: blgjlg
Yes, each stateroom is furnished with a hairdryer. Unfortunately it usually is hardwired at the dressing table, so you cannot unplug it and move it to another location in the room.
Answered by: TheTravelingMan
Date published: 2020-03-09

Where do we make note of medical needs?

i.e., seat in shower, distilled water for CPAP machine?
Asked by: Carib
You can ask your stateroom attendant for a stool for your shower. NCL generally prohibits passengers from bringing water on board with them, but makes an exception for distilled water for medical use such as with a CPAP. You should contact the NCL Reservations Department by phone at least a month before your cruise so they can alert the ship's crew to your needs.
Answered by: TheTravelingMan
Date published: 2019-09-17

For an Alaskan cruise in early June are the pools open and are they heated?

jewel
Asked by: BradleyB
Yes, the pools are open. They are heated to a temperature in the 70s. Keep in mind, however, that the surrounding deck area is not heated and is open to the wind. It could feel quite cold when you get out of the pool.
Answered by: TheTravelingMan
Date published: 2020-01-29

how long is the pool open until?

Asked by: ghughes
On our cruise from Vancouver to Hawaii, the pool was open until 10pm each evening except when the seas were too rough.
Answered by: 4dabirds
Date published: 2019-11-11

We will be in a Haven suite can we ask for a fan in the room.

Asked by: Destressing
This is a passenger-to-passenger forum. For a request such as yours, you should contact the NCL Reservations Department directly by phone at the number shown on this website.
Answered by: TheTravelingMan
Date published: 2020-03-09

Is the Behind the scenes ship tour available to purchase? If so how much?

Asked by: Bluediamond
It is available through the Shore Excursions Department and usually is conducted on a day at sea near the end of each cruise. Unfortunately, NCL's rules for this passenger forum prohibit mentioning specific prices.
Answered by: TheTravelingMan
Date published: 2020-02-16

Where are the smoking areas on the Jewel

Asked by: Mgrg

Is baccarat available in the casino on the Jewel?

Asked by: Tsfrye

Are blended fruit or fruit/veggie (green) smoothies available anywhere on board the Jewel?

Are blended fruit or fruit/veggie (green) smoothies available anywhere on board the Jewel? Either for purchase or included with any beverage package?
Asked by: BirthdayCake

Delivery of a food and beverage amenity twice per sailing in club cabin (old mini suite) what does this refer to

Asked by: missyte

What deck is smoking allowed on the jewel

Asked by: AMorgan
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