Cruise Ship Details

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are bottled water packages available?

Asked by: Zoanne
Yes, bottled water is available in 6, 12 and 24 liter packages. For current pricing, please see this link: https://www.ncl.com/onboard-packages/bottled-water-packages
Answered by: TheTravelingMan
Date published: 2021-04-03

Does Joy offer Vegan options at their complimentary dining?

Asked by: pahsenna20
There are many vegetable options available either in the buffet or the main dining room. Please be aware, however, that these dishes are prepared in the same kitchen as those containing animal products, and frequently they include dairy or other animal byproducts. If you require a truly vegan diet, you should contact the NCL Reservations Department at least a month prior to your cruise to make them aware of your needs. It also is a good idea to check with the Restaurant Reservations Desk as soon as you board your cruise to verify that your meal request has been recorded.
Answered by: TheTravelingMan
Date published: 2021-04-21

When parked at the Bermuda Royal Navy yard which side of cabins will have the island view when parked.

Asked by: Peggy23
At each port, the Captain will make a decision about the ship's positioning based upon the tides, recommendation of the Harbor Pilot, and the position of other ships in the harbor. It could vary from one cruise to the next. Unfortunately there is no way to know in advance which side will face the pier.
Answered by: TheTravelingMan
Date published: 2021-07-17

is there a jogging track aboard the Joy?

Asked by: Milewalker
Yes, the jogging track is on Deck 17. You can see the layout of the deck by clicking on the "Deck Plans" link above.
Answered by: TheTravelingMan
Date published: 2021-03-22

What does a triangle beside a stateroom number mean?

I booked a penthouse suite with a balcony and it has a triangle on the deck map that most other cabins don't. What's the difference?
Asked by: rdbks
A solid triangle indicates that the room is designed for a capacity of three persons. An open triangle means that the primary bed in the room is king sized. If you click on the Deck Plans link above and then scroll down to the bottom of the page you will find a legend to the various symbols used.
Answered by: TheTravelingMan
Date published: 2021-05-30

Platinum Members

Is there a separate embankment checkin line for Platinum members?
Asked by: Salsaman1a
NCL may alter their embarkation procedures once cruising resumes. In the past, however, there were separate lines for first time guests and Latitudes members. Within the Latitudes section there usually were two or three subcategories, with Platinum, Platinum Plus, and Ambassadors in one line and other Latitudes members in another. Depending on the number of guests in each category, they sometimes would open additional lines for just one or two categories. There also would be a separate line for those traveling in Suites or the Haven. As a Platinum guest you will be afforded priority embarkation, but your check-in line may also include guests in other Latitudes categories such as Platinum Plus or Ambassador.
Answered by: TheTravelingMan
Date published: 2020-11-03

are there hot tubs other than near the pool area? like on the breakaway there is the adult only are

Asked by: twinglkes
There are hot tubs on Deck 19 forward and Deck 17 aft. You can click on the "Deck Plans" link above for exact locations.
Answered by: TheTravelingMan
Date published: 2021-01-20

Do Haven 2 bedroom suites on the deck 17 of the Joy have a separate living room separating the 2 bedrooms?

The floor plan on the website is confusing. We want to ensure the 2nd bedroom is not the living room with a convertible coach.
Asked by: KevinC

Re stateroom 10332, is there a step up to enter the bathroom?

Asked by: shhol531

What is the differnce in the Club balcony suite and just a balcony?

Asked by: Laura711

Is there a disco or place for dancing?

Asked by: Nightnurse

What does PrivaSea mean for room 15802 on Joy?

Asked by: HollyandRob

Enclosed Balcony?

Asked by: Kennz2012

Is the pool in the Haven Courtyard private?

Asked by: Teenie

How big is the balcony for room 14826

Asked by: Pharmtgal

Approximately how much are the massages on the ship?

Asked by: CruisnTracy

when can you bid on upgrades for cabins

Asked by: easygoer777

What are the hours of operation of the main dinning rooms and Buffet?

Asked by: krc8008

Do cabins 9900-9922 and 9300-9322 have a larger room or larger balcony than other mid ship balcony rooms?

According to the deck plan, they seem to equate with the size of a mini-suite. Trying to establish what the difference is between these rooms and tooms like 9880-9898. I have 9900 booked for an upcoming cruise.
Asked by: Wickedsmaht

does the fitness center offer spin classes

Asked by: Nattydaddy

On the NCL Joy are there any Club Balcony Suites that have a tub? The floorpans look like a shower, but I am not sure?

Asked by: Asking4Wife

What are the accommodations in the spa?

Do they have a steam room, wet sauna, dry sauna, snow room, heated tile loungers, hot tubs ? Like the other ships ive been on. The Joy doesn't give any details as to this info. Also the Joy doesn't offer SPA suites?
Asked by: cstilesrn

What is included with club balcony suite, ie laudry?

Asked by: Lucile27

Is the picture and floorplan incorrect for the Joy Deck 17 2 bedroom family villa large balcony?

On the website https://www.ncl.com/ca/en/cruise-ship/joy/deck-plans when you click on view photos and floorplans it shows a room without a separate bedroom or bath. Are the photos and floorplans incorrect, or is this the right room? Please clarify.
Asked by: Sprucegoose

Regarding accessible cabins, is there a step-up to enter the bathroom? (10340)

Asked by: shhol531

Are there pools and hot tubs on Joy that have stairs or steps instead of ladders?

I'm a larger person with 2 bad knees that need surgery. Due to my weak knees and my size I physically can't climb the ladder to get out of the pool or hot tub.
Asked by: AthenasBYamyB
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