Spa Terms and Conditions
The information provided on this website is designed to inform you about the various treatments offered on board by Mandara Spa which enables you to reserve a specific treatment day and time suited to your timetable . Please be advised that the treatment descriptions, durations, and availability are subject to change.
Onboard Cancellation or Modification
All changes must be made three (3) days prior to sailing. Once on board, you must provide 24 hours notice in the event you need to cancel and/ or modify your appointment. Please contact the Mandara Spa reception desk in the event you need to make a change to you appointment. Failure to do so may result in a cancellation charge up to 50% of the treatment price being assessed to you onboard account.
Prices and Service Charge and Taxes
For your convenience a 18% service charge will be automatically added to your spa (except Thermal Suite), salon, and fitness services.
Guests must be at least 18 years of age to receive treatments or utilise the spa facilities unless participating in the kids or teens programme. Most salon services are available to guests of all ages. Fitness facilities are not available to minor guests. Please see restrictions posted outside of the Fitness Centre.
We want you to have the most enjoyable spa experience possible. Although most of our treatments are suitable for all guests. Once on board, you will receive a comprehensive consultation from your Mandara therapist to identify any areas of concern. All treatments procedures are done so at the discretion of Mandara Spa.