Mobile Apps

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Introducing the all-new Cruise Norwegian mobile app, now available on all the entire Norwegian fleet! Cruise Norwegian includes an industry first "Pre-Cruise" mode which allows you to pre-book your onboard activities, dining reservations, shore excursions, entertainment, and view your holiday itinerary and summary, all before you ever step foot on a Norwegian ship. Once you get onboard, all of your reservations, bookings, and favourites would be seamlessly transferred to the ship, where you can use the communications feature to chat and message with other guests onboard, view your account and onboard purchases, get a daily timetable of what's happening on the ship, and so much more! Cruise Norwegian is now available for download on the App Store and Google Play.

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cruise norwegian app screen
app screen

Introducing the all-new Cruise Norwegian app. Think of it as your new travel companion, helping you experience an unforgettable cruise holiday every step of the way from the time you book to your last day on board.

Features Include:

Overall

  • Preview and book Shore Excursions
  • Preview restaurants and make dining reservations
  • Preview onboard entertainment, bars & lounges, spa treatments, shopping
  • Ability to favourite onboard offerings
  • Holiday summary, view itinerary and onboard reservation details
  • Check your Latitude Rewards points and learn about tier benefits

Before Your Cruise

  • Purchase onboard gifts including wine, flowers and treats
  • Check in online and save time at the pier
  • On the day of departure, access your E-Docs and directions to the pier

During Your Cruise

  • Review your account and track onboard purchases
  • Get a daily timetable of what's happening on the ship
  • Learn about our CruiseNext programme
  • Review helpful disembarkation information including immigration and Easy Walk-off details
  • Call and message guests on board including Group Chat*

*Calling and Messaging Package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise.

app google play store badge app apple store badge GOOGLE PLAY IPHONE/IPAD

Cruise Norwegian AppFrequently Asked Questions

Choose Your Topic Below

Whom do I contact if I have a question or difficulties with the Cruise Norwegian App?
If you are experiencing issues with the Cruise Norwegian App, please contact the Internet Café Manager for assistance.
Can I place calls and send messages to another guest on the ship?
Yes, once you purchase a Phone and Messenger package, you can make an unlimited number of calls and messages to other guests with the package for one flat rate. In addition you can call staterooms, and to a variety of shipboard guest service extensions. The current rate for off-ship calling is 0.79 cents (U.S. $) per minute. This is a flat rate to supported countries.
Can I place calls to my friends and family back home?
Yes, calls to friends and family back home are supported. To dial a: • U.S. based number: Area code + number. • International number: 011, the country code and number. A confirmation screen will appear displaying the rate for off-ship phone call prior to placing the call. The current rate for off-ship calling is 0.79 cents (U.S. $) per minute. This is a flat rate to supported countries. Important: Calls must be placed from within the Cruise Norwegian App.
Can I use the app when I go off the ship, for example on an excursion?
No, the Cruise Norwegian Mobile App works exclusively onboard within range of the ship’s Wi- Fi network.
How do I receive my free Internet minutes?

The Internet minutes are per person, one login per eligible member and include the activation fee. For reservations made before February 3, 2017, present your keycard in the Internet café to receive your free Internet minutes. For reservations made on or after February 3, 2017, your free Internet minutes will be automatically added to your onboard account. When you open your internet browser on your laptop or smart phone, you will be automatically directed to the login page. Follow the on-screen login instructions. Once you created an account and log in, the free Internet minutes will already be allocated to you.

What is my onboard number?
A telephone number will be assigned once you're onboard and have purchased the Phone and Messenger package. This number can be found on top of the screen in the light grey box in the contacts tab of the Phone and Messenger Package. Use this phone number during the cruise to make, receive phone calls, and messages. You should provide this number to other guests onboard who are also using the Cruise Norwegian Mobile App.
When will my Phone and Messenger Package terminate?
The Phone and Messenger package is valid for your entire cruise.
Why do I need to give consent for my child to use the Cruise Norwegian App?

The Cruise Norwegian mobile app is not intended for children under the age of 13. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. To grant permission, a parent must log into the app with their information, open the main menu, select the CHILD ACCESS menu option, and follow the instructions.