Does the new Peace of Mind policy affect the final payment for voyages?

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Which sailings qualify under Norwegian’s Peace of Mind policy?

Does this policy apply retroactively to previously booked sailings?

What is not included in the POM future cruise credit (FCC)?

What is Norwegian’s Peace of Mind?

Upon cancellation, will guests be credited for any pre-cruise purchases such as beverage packages, shore excursions, etc.?

Do standard Final Payment timelines still apply?

Why can’t I make changes until March 11th?

Are any costs refunded instead of being included in the FCC?

Do all rate codes qualify?

Can the future cruise credit (FCC) be used as payment towards the same cancelled cruise if they decide at a later date to sail?

Which guests on the bookings receive the FCC?

What is the criteria for denying guests boarding?

What happens to Cruise Next certificates that were used on an affected booking?

Will Tour Conductors (TC's) be protected for affected cancelled bookings?

Will the Certificate of Medical Fitness to Travel form still apply for guests who are 70 years and older?

What happens I previously requested a refund and would now like to take advantage of the bonus FCC?

Didn't you pause auto-cancel functionality for a whilst? What is the status of this?

Are there any incentives currently being offered to guests with active bookings who may be uncertain about their voyages sailing in August 2020?

What new health and safety protocols are being implemented to ensure the safety of all on board?

How will the embarkation process change?

What if a guest has pre-existing health conditions or displays symptoms associated with COVID-19? Will they be denied boarding?

If a guest is denied boarding, will they be refunded their cruise fare?

What new screening protocols are being implemented?

Will new COVID-19 testing protocols be implemented at embarkation?

Will we provide and/or require guests to wear personal protective equipment (PPE) such as masks or gloves during embarkation, whilst on board or during disembarkation?

What sanitation measures are you taking to ensure the health and safety of guests and crew?

Are there any side effects to the electrostatic spray technology (fogging) of staterooms, suites, and public areas? What is it? Is it safe?

What measures will be taken to ensure guests and crew practice social distancing while onboard?

Will ships sail full or do you plan to limit guest occupancy on board?

Will you continue to offer onboard activities and events such as deck activities, theater shows, spas, fitness activities, room service, swimming pools, etc.

How are muster drills going to change to allow for social distancing?

What enhancements are you making to your medical facilities on board?

How will crew members be prepared to work in the new environment?

What are the isolation / quarantine / disembarkation protocols if someone were to test positive for COVID-19 while on board?

What is the new air filtration and its benefits?

Are there additional air filtration enhancements being considered?

What happens if a suspended sailing booking has a combination of cash deposits and FCC applied?

You previously indicated refunds would be returned to the original form of payment 90 days after the refund request was made. Are you on target to hit this deadline?

How will Norwegian Cruise Line use results from NCL Inner Circle?

How will I know if there is an activity for me to complete?

How frequently will I be invited to participate in an activity?

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Can I add my frequent flyer loyalty number to my flight?

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What blockchain will Our Great Cruise Comeback NFTs be on?

How do I transfer my Our Great Cruise Comeback NFT into my existing wallet?

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Who do I contact if I have any issues with my transaction?

How are the Our Great Cruise Comeback NFTs issued?

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