Norwegian's Peace of Mind
With Norwegian's Peace of Mind, you can book with ultimate freedom and flexibility. Change plans as needed and feel confident knowing that we're looking out for your health and safety. We've got your back.
Enjoy Freedom and Flexibility When Booking Your CruiseOur Commitment
Cancel Up to 48 Hours Prior
For all cruises through September 30, cancel up to 48 hours prior to your vacation start date.
100% Future Cruise Credit
Enjoy the flexibility to use your 100% Future Cruise Credit for sailings through December 2022.
For all cruises through September 30th, refund will be provided in the form of a Future Cruise Credit for sailings through December 2022. For all cruises October 1st and beyond, you can book risk-free with refundable deposits. This new policy will be in effect for new and existing non-charter reservations.
MeasuresTo Ensure your Safety
Your health and well-being is our top priority. So much so, that we've implemented some of the strictest measures in the industry. All guests will be asked to complete a pre-embarkation Public Health Questionnaire certifying their current health status and recent travel history. Also, all guests and crew will be administered a non-touch fever temperature check prior to boarding. Guests who do not meet this strict criteria may not be allowed to board.
Information onSuspended Sailings
Guests who were booked on suspended cruises with embarkation dates from March 13 through April 11, 2020 will automatically receive a 125% or 150% refund (depending on the original cruise date) of their cruise fare in the form of a Future Cruise Credit which can be applied towards any Norwegian Cruise Line voyage through December 31, 2022. Future Cruise Credits will be applied to your account by April 1, 2020.
Cruises with embarkation dates from March 13 to March 17, 2020 will receive 150%
Cruises with embarkation dates from March 18 to April 11, 2020 will receive 125%
We’re also giving an additional 20% discount when you book by April 10, 2020 using your Future Cruise Credit on cruises embarking July 1, 2020 - December 31, 2022! This discount will be automatically applied when you book online.
Guests who do not prefer to take advantage of a future cruise credit will receive a refund to be payable within 90 days of request after submitting this form. Refund requests must be submitted by no later than 45 days after the voyage cancellation notification (i.e. refund requests must be submitted by April 27, 2020 for suspended sailings between March 13 – April 11, 2020).