Benefit Terms & Conditions

Shore Excursion Discounts – Silver, Gold, Platinum, Platinum Plus & Ambassador

Discounts are eligible for pre-paid and/or pre-booked excursions and will be applied at the time of booking/payment. Discount applied to each guest is commensurate with each guests Latitudes Rewards tier level. Shore excursion discounts are not reflected in the shopping section of My NCL on ncl.com. You will see the discount in the shopping cart upon check out. The amount of shore excursion discount is determined by the Latitudes Tier of the guest booking the excursion: 10% for Silver, Gold and Platinum members, 15% for Platinum Plus members and 20% for Ambassador members.

We encourage guests to pre-pay/pre-book excursions as our most popular tours sell out quickly. However, guests can book excursions once on board. Each guest on the reservation to present their keycard to shore excursion staff at time of booking to receive the discount. The discount must be commensurate with each guests Latitudes Rewards tier level.

The discount is only combinable with the Free at Sea promotion. It is not combinable with any other promotion or discounts.

If a Free at Sea shore excursion credit is on the reservation, the Latitudes shore excursion discount is to be taken off the total bill first and then the Free at Sea credit is applied.

If a guest pre-booked shore excursion before embarking on the cruise, the applicable discount will have already been applied to the price. The shore excursion discount benefit has no monetary value and is non-refundable.

Veuillez noter que les réductions Latitudes sur les excursions à terre ne seront pas appliquées après la croisière.

 

Laundry - Gold, Platinum, Platinum Plus & Ambassador

For bulk bag laundry service, which is subject to availability, Gold members receive fifty (50%) percent off of retail price of bulk bag laundry service. La réduction sera appliquée sur votre facture finale à la fin de la croisière. Platinum, Platinum Plus and Ambassador members receive complimentary bulk bag laundry service which provides each Platinum, Platinum Plus and Ambassador member with one (1) bag of bulk bag laundry service per member, at no cost. Any request by Gold, Platinum, Platinum Plus and Ambassador members for bulk bag laundry service must be made pursuant to the terms of the promotion guidelines. To resolve any billing discrepancies, guests must visit a Latitudes Rewards representative (CruiseNext Manager). Par la présente, le passager confirme et comprend que Norwegian ne peut en aucun cas être tenu responsable dans le cas où l'utilisation du service de lessive gros volumes serait à l'origine d'un des problèmes suivants.

  • Norwegian n'est pas responsable dans le cas où les vêtements déteignent, rétrécissent ou subissent toute autre modification après un lavage normal.
  • Norwegian n'est pas responsable lorsque des vêtements sont perdus, sauf s'il peut être prouvé que Norwegian est responsable de cette perte.
  • Norwegian n'a aucune responsabilité en cas d'instructions de lavage à la main ou à sec uniquement et n'a pas la responsabilité de devoir vérifier les étiquettes.
  • Norwegian n'est pas responsable de toute perte ou de tout endommagement d'un article personnel ou non lavable laissé dans les vêtements ou les sacs, comme la monnaie, les bijoux, etc.
  • Norwegian reserves the right to refuse to clean any garment.
  • Norwegian does not guarantee the removal of all stains.

 

Behind-the-Scenes Tour – Platinum, Platinum Plus & Ambassador

All Platinum, Platinum Plus and Ambassador members are able to join Norwegian on a complimentary Behind-the-Scenes Tour of a Norwegian ship. Les visites des coulisses ne sont disponibles que sur les croisières de cinq (5) jours ou plus. Norwegian se réserve le droit d'annuler ces visites (p. ex. pour des raisons de sécurité). En cas d'annulation, le passager en sera informé. The Behind-the-Scene Tour is only available to Platinum, Platinum Plus and Ambassador members at no cost.

The number of guests on one tour cannot exceed 20 per group. As space is limited, places are allocated on a 'first come first served basis'. There is no minimum number of guests needed to run the tour.

Norwegian se réserve le droit de renvoyer tout individu de la visite si cet individu se comporte d'une manière que Norwegian juge perturbatrice. Platinum, Platinum Plus and Ambassador members may be restricted to the access they will be provided on the Behind-the-Scenes Tour to the ship's policies and procedures.

 

Complimentary Internet Minutes – Platinum, Platinum Plus & Ambassador

Platinum, Platinum Plus and Ambassador members will receive complimentary Internet minutes on board for the following amounts: 30 minutes per person for Platinum members. 60 minutes per person for Platinum Plus members. 100 minutes per person for Ambassador members.

On Norwegian Breakaway, eligible members will receive the equivalent in MB of data instead of fixed minutes for the following amounts: 30 MBs per person for Platinum members. 60 MBs per person for Platinum Plus members. 100 MBs per person for Ambassador members.

The Internet minutes are per person; one login per eligible member. They have no cash value and are non-transferable. They are only combinable with the Free at Sea promotion. It is not combinable with any other promotion or discounts.

Internet minutes do not offer service ashore at Harvest Caye or Great Stirrup Cay, but are available onboard the ship when in those ports.

Internet minutes includes the activation fee but any subsequent Internet purchase made by the guest will incur an activation fee.

For reservations made before February 3, 2017, present your keycard in the Internet café to receive your free Internet minutes.

Pour les réservations effectuées après le 3 février 2017, vos minutes Internet gratuites seront automatiquement créditées sur votre compte à bord.

 

Priority Embarkation – Platinum, Platinum Plus & Ambassador

Platinum, Platinum Plus and Ambassador members who arrive first to the pier will be allowed to embark in the earliest embarkation group available. Guests who check in once embarkation has commenced, may have to board in order of arrival.

Priority embarkation will take place immediately following the completion of embarkation for guest who require special assistance and The Haven™ and Suites guests.

Il est possible que l'embarquement prioritaire ne soit pas disponible dans tous les ports d'embarquement.

 

Complimentary 7-Day Cruise – Ambassador

Ambassador members will be offered a one-time complimentary 7-day cruise. The cruise is for 2 people in a balcony stateroom, third and fourth guests will be at prevailing rates. Eligible members will have one (1) year to take the complimentary cruise.

There are no destination restrictions but holiday sailings are excluded. No promotions are included. Taxes and fees not included.

Service charges not included.

Terms and conditions are subject to change and inventory is subject to availability.

 

Informations associées à votre compte

Le programme est un programme bénéficiant à des personnes individuelles. Your cruise summaries and promotion materials will be sent to the address or email address, you provide. Il est de votre responsabilité d'aviser le programme en cas de quelconque changement. Norwegian ne pourra être tenu responsable en cas de courrier envoyé à la mauvaise adresse et n'aura pas de responsabilité quant aux conséquences qui en découleraient.

 

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