Don't see a past reservation?
- Report a missing cruise
- IMPORTANT: Rewards points are applied to your account after you return from your cruise. Points will be applied within 48 hours after you have completed a sailing. Effective 1-February 2016, missing cruises must be claimed within 12 months from the day the cruise ends, in order to receive Latitudes points. We are unable to respond to requests submitted after the 12 month deadline has expired.