What is My NCL, and what are eDocs?

Related FAQs

How many suitcases can I bring?

What about Documentation, Visas and Passports?

What can't I bring onboard?

What time do I board the ship on embarkation day and in ports of call?

What about special dietary needs?

When are E-Docs available?

What not to bring onboard

What should I pack?

When can I pre-book Dining?

How can I book a transfer from the airport to the pier?

What vaccines will be accepted?

Are children allowed to sail on your ships if they are not vaccinated?

What happens if I get sick while onboard?

Will all guests be required to be vaccinated prior to the cruise?

Should I bring on a carry-on bag?

When can I pre-book Entertainment?

When will my stateroom be ready on Embarkation Day?

When will I be required to vacate our suite/stateroom on the morning of debarkation?

Can I make Dining or Entertainment reservations onboard?

If I need an accessible stateroom, could I request one on board?

What do I bring?

When do I arrive at the terminal?

What is the Norwegian Cruise Line app for?

What amenities are included with my stateroom choice?

Can I use cash onboard?

How can I book dining or entertainment?

When can I expect my luggage once on board the ship?

Are there ATMs onboard?

What is a tender and do I need to book it?

What are internet packages?

What happens if my luggage is lost, delayed, or damaged by the airline?

What is a muster station and where can I find mine?

What are my Latitudes Rewards ® benefits?

Where can I confirm how much onboard credit I have?

When does the Latitudes Rewards tier update on my account?

I chose More At Sea promotions when originally booking my cruise. Why are the promotions not reflecting on my reservation?

Can I change the More At Sea promotions I selected once on board?

Why would there be a $50 charge for Shore Excursions on my onboard account?

What is a service charge and why was I charged once on board?

How do I change the method of payment of my onboard account?

Can I prepay service charges prior to sailing?

Why is my account closed?

What is the update on my Upgrade Advantage Program bid?

Can I use the same credit card for on board charges for more than one guest?

Why is there a hold on my credit card after the first payment was charged on board?

What if I didn’t take advantage of More At Sea at the time of booking, but would like to add it now?