What happens if the cancelled booking had a previous FCC applied?


The original FCC amount will be returned to the guests' profile. If an affected booking has a previously applied FCC (as a result of a previous suspended sailing), the enhanced value future cruise credit will not be applicable. Bookings under this circumstance are not eligible for a cash refund and will receive the original value of the FCC back to the guests' profile.

Note FCCs have no cash value and cannot be redeemed for cash. If a guest opts to retain the FCC provided, the guest hereby agrees to all of NCL's terms and conditions associated with the FCC, which can also be found on www.ncl.com/cruise-faq.

To offer our guests even more flexibility for future vacation planning, some under some circumstances who hold outstanding Future Cruise Credits (FCC) may submit a request to convert their FCC to a monetary refund. Guests who elect to request their FCC to a monetary refund will receive the original cruise fare paid, back to their original form of payment and forfeit any bonus FCCs attached to their Latitudes profile. Any guest wishing to request a monetary refund (of their original cruise fare paid and in lieu of their active FCC, including bonus amounts) must submit a refund request via the Guest Relations Case Submission page at: https://www.ncl.com/case-submission.




When is the best time to go on an Alaska cruise?

Where do Alaska Cruises depart from?

What to pack for an Alaska cruise?

What happens if there is a difference in cruise fare between the POM FCC and the booking?

Can guests choose to carry promotional amenities or value adds from their cancelled reservation to their future booking?

What is excluded in the future cruise credit (FCC) or refund?

I won a bid on the Norwegian Upgrade Advantage. Am I guaranteed the same category on the new booking?

Will out of pocket costs (including items such as individually purchased air) incurred as a result of this cancellation be reimbursed?

Can a guest make a new booking before they receive the FCC for their cancelled booking?

Can guests use their FCC to pay for more than one cruise in the future?

What can the Peace of Mind FCC be used for?

Is there anything the Peace of Mind FCC cannot be used for?

Are Peace of Mind FCCs transferable?

What happens to CruiseNext certificates that were used on a cancelled reservation?

Are FCCs transferrable?

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