I am now a Latitudes Rewards Diamond member, how do I claim my one-time complimentary cabin upgrade?

Log in to your account and go to the ‘Latitude Rewards’ tab. Click on ‘Ready to redeem your Diamond complimentary cabin upgrade?’ link on the ‘Cruise History’ tab. Select ‘Diamond Upgrade’ from the dropdown and submit the information requested. You should express your interest in paying to upgrade to a Suite or The Haven from a Club Balcony in the Web Form under “Additional Comments” if applicable. A representative will reach out to handle your request.

Complimentary cabin upgrades are non-transferable.