What if my child/teen is not feeling well?


If a child/teen of any age is not feeling well, he/she should visit the medical centre. Before returning to the programme, he/she must be cleared by the doctor. Please refer to Childhood Exclusion Policy that is posted outside all Youth Programme facilities. A standard medical centre charge may apply.




What do I need to know about the 10 - 12 year old sea day sign out parent authorisation?

Can my child bring in electronics or personal items?

Can my child move up an age group if celebrating a birthday during the cruise?

What is offered for 12 year olds who are almost teenagers?

Are parents/guardians/adults allowed in Splash Academy and Entourage facilities?

Who and how many can be authorised as drop-off and pick-up people?

What does an authorised drop off and pick up person need to make the process simple for Splash Academy?

How are the age groups divided on port days for Splash Academy?

Is one-on-one care or are babysitting services provided for children?

How is my child identified in the youth programmes (Splash Academy: sea day, port play and late night)?

What if my child is in nappies?

Can the youth staff assist my child in the washroom?

Will the youth staff contact me if my child is crying?

Is there a timetable of activities for Splash Academy and Entourage?

What can my child pack to be prepared for the interactive activities and theme nights?

What does Entourage have to offer teens 13 - 17 years old?

What is the youth discipline policy for youth and teens?

What is the Entourage safety and emergency information?

What is the teen discipline policy?

Is special-needs care provided in Splash Academy or Entourage?

What if my child/teen has an allergy or medical condition?

What is the Splash Academy safety and emergency information?

What fire and safety guidelines do youth programmes adhere to?

Do my children have access to the internet and arcade?

We like to travel and participate in activities as a family, what activities can I expect on board?

Are there proper protocol guidelines for the teen passengers?

Where do I drop off my 10 - 12 year old for their programme?

What are Youth Programmes?

What age groups does each youth programme cater to?

How do I register my children for the youth programmes: Splash Academy, and Entourage?

Do I have to pay for Splash Academy, Entourage or Late Night Fun Zone programmes on sea days and port days?

What are the hours of operation for the Splash Academy?

What other fees should I be aware of?

Will children in other age groups be able to play together during programme hours?

What is Flexible Programming?

Can I or the authorised pick-up people, leave the ship on a port day whilst my child is in Splash Academy?

What is the Safety Assimilation Drill?

Does Splash Academy provide meals for the children?

Can my child/teen, under 17 years old stay, onboard unattended without supervision whilst I go ashore?

Is one-on-one care or babysitting services provided for children?

How is my child identified within the Youth Programmes: Splash Academy: Sea Day, Port Play and Late Night Fun Zone?

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