• MI.SailSafe-Sept-22 MI.SailSafe-Sept-22
    Sail Safe with Norwegian Cruise Line WE KEEP OUR SHIPS
    IN SHIP-SHAPE

SAIL SAFE

Sign up to get the hottest cruise deals!

With the relaxation of travel requirements around the world, we’re thrilled to welcome all guests back on our ships to cruise freely to the places they’ve been dreaming of – regardless of vaccination status and with no testing requirements.


Destination specific requirements will still need to be met.
For specific country requirements, please visit Cruise Travel Requirements by Country.


Safety Aboard our Ships

With Sail Safe, our industry leading Health & Safety Programme, we will continue to put our guests and our crew members first by keeping everyone safe and healthy on board our ships and in the communities we visit. In addition to requiring our crew to be up-to-date with all their vaccinations, we will continue to evolve our already robust science-backed programme to broaden our cleaning, sanitation and air filtration technologies across our fleet.

Continuous Ship-Wide Cleaning & Disinfection Measures

Comprehensive enhanced cleaning and sanitation protocols, using EPA approved disinfectants, have been implemented throughout the cruise experience.

Upgraded Medical-Grade Air Filters

We are strategically installing medical-grade air filters of the highest filtration grade, MERV 13 or HEPA, capable of removing 99.9% of airborne pathogens, including COVID-19, and implementing new bi-polar ionization technology.

Enhanced Onboard Medical Teams & Health Services

We have improved our onboard medical capabilities with additional staffing relative to capacity and enhanced facilities including new and upgraded equipment and onshore medical institution partnerships.

SAIL SAFEFREQUENTLY ASKED QUESTIONS

Pre-Cruise and Onboard Frequently Asked Questions

Safety Aboard Our Ships Frequently Asked Questions

What happens if I get sick while onboard?

Guests who have symptoms of COVID-19 while onboard should immediately contact the onboard medical centre for further instruction. Onboard medical consultations and treatments are provided at a charge for all respiratory illnesses. Medical centres will be equipped to test for COVID-19 onboard and if a positive case is identified, contact tracing for that individual will begin immediately and occur at the same time as treatment.

We have also enhanced our onboard medical capabilities with additional staffing and enhanced facilities. This includes an increase in intensive care unit capacity, new and upgraded equipment, onshore medical institution partnerships, telemedicine capabilities and additional robust consultation and treatment options. Onboard medical centres are also abundantly stocked with common prescription medications, remedies, and virus-testing equipment as available.

If a guest tests positive for COVID-19 while on board, what costs are covered?

Onboard medical consultations and standard treatments are provided for COVID-19-related illness at a charge. If a guest follows health and safety protocols and tests positive during their cruise, the Cruise Line will help coordinate necessary onboard COVID-19-related medical consultation, standard/common prescription drugs, and required land-based quarantine.

Please note: Anti-viral COVID-19 therapeutics are readily available onboard and will be charged to the guests' account. While the Cruise Line will assist with arranging land-based quarantine accommodation if required, payment for all expenses incurred during any mandatory isolation period, including hotel stay, is the responsibility of the guest. We encourage all guests to file a claim with their travel insurance carrier for reimbursement enquiries. Norwegian Cruise Line will review reimbursement submissions in the event your insurance carrier denies the claim or you do not have travel insurance.

What testing and treatment capabilities are there onboard?

We have improved our onboard medical capabilities with additional staffing directly related to sailing capacity, new and upgraded equipment and enhanced facilities.
All vessels will have COVID-19 testing capabilities on board and results onsite. We have increased intensive care units (ICU) capacity onboard and ICUs are equipped with infusion pumps, IV treatments, cardiac monitors, defibrillators, cardiac pacemakers and ventilators.

Should the need arise, we also have partnerships with onshore medical institutions in place to provide clinical advice and assistance as needed.
Vessels are equipped with an onboard laboratory, which can administer Complete Blood Counts (CBC), Blood Chemistry, Coagulation tests, and Influenza tests. Onboard medical centres are also abundantly stocked with common prescription medications and remedies.

Other Frequently Asked Questions

Can I explore on my own while in port?

As delivering the best experience for our guests is always a top priority, after working closely with our destination partners, we anticipate that guests will be free to explore certain ports of call on their own. Please keep in mind that this is largely dependent on the local health authorities and the evolving regulations, which are subject to change. In order to keep our guests as safe as possible, we highly recommend taking our company organised shore excursions as a more controlled environment for you to enjoy your time in each of the destinations.

For additional information, please visit Cruise Travel Requirements by Country.

Will I be required to take a COVID test to disembark the vessel? Or will NCL offer testing onboard to meet travel requirements for guests flying back to countries that require negative COVID-19 test results to re-enter the country post cruise?

Guests requiring proof of a negative COVID-19 test to return to their home country are directed to visit a clinic near the disembarkation terminal or airport. For an easy to use online tool for locating COVID-19 testing providers around the world, please visit www.testfortravel.com.

For an easy-to-use online tool for locating COVID-19 testing providers around the world, please visit www.TestForTravel.com.

Will I be required to take a COVID-19 test in order to embark on the second leg of a back-to-back sailing?

No, guests will not be required to take a COVID-19 antigen test before continuing on the second leg of a back-to-back sailing unless symptomatic, unvaccinated or if a specific country requires it.

It's Finally Time to BREAK FREE

Norwegian Gem

Let’s get cruising! Check out our variety of itineraries.

Need Help Planning the Perfect Holiday?
0800 969 283