Hotel Programs

The Norwegian Hotel Program provides guests with access to hotels selected by Norwegian at competitive rates, for 1-, 2-, or 3-night stays before or after your Norwegian cruise. Guests do not select their hotel. Norwegian will provide specific hotel information at least 30 days prior to sail date.

The program includes hotel accommodation and applicable taxes. Transfers, breakfast, and porterage are not included.

No. Transfers are not available for purchase through Norwegian with the Hotel Program. Guests must arrange their own transportation.

All hotels are centrally located within or near the destination city. Distances from the cruise port may vary.

Hotels will generally be rated 3 (most often) to 4 stars (less often) and will be assigned based on availability.

All hotels in the program are carefully selected to meet Norwegian’s high standards for cleanliness, comfort, and service. Guests can expect well-appointed accommodations in convenient locations, ensuring a pleasant and reliable experience.

Hotel details will be provided at least 30 days prior to your cruise departure.

Guests will be assigned the hotel’s standard room category. Room types may vary depending on availability.

No. Hotels are assigned based on availability and cannot be changed.

Check-in typically begins at 3:00 PM – 4:00 PM, and check-out is usually by 12:00 PM (noon). Times may vary by hotel.

These requests cannot be guaranteed but may be arranged directly with the hotel once your assignment is confirmed.

Most hotels do offer luggage storage prior to your check-in time; however, guests must confirm availability of this service at their specific hotel once assigned.

No. Your room will be held for late arrivals. For flight delays, no refund will be honored if the guest misses their hotel stay. Guests can put a claim through their trip insurance for any cancellations or interruptions.

Guests may cancel or modify their Hotel Program up to 61 days prior to sailing for a full refund. No changes or cancellations are allowed within 60 days of sailing.

No, room upgrades are not available under the Hotel Program.

The program can be added from the time of cruise booking until 120 days prior to sailing.

Guests can add the program to new or existing reservations for sailings departing on or after April 19, 2026, up to 120 days before departure.

Pricing varies by destination, length of stay, and season.

Yes, it is fully refundable up to 61 days prior to departure, per Norwegian’s land package cancellation policy.

Yes, name changes are permitted.

Guests can select a 1-, 2-, or 3-night stay before or after the cruise.

ADA requests may be submitted up to 61 days prior to sailing, are subject to availability, and are not guaranteed. Other special requests, such as pillow type or adjacent rooms, can be requested directly through the hotel upon hotel assignment.

A valid photo ID and a credit card for incidentals are required.

You will receive the hotel name and address at least 30 days prior to sailing.

Changes are allowed up to 120 days prior to sailing.

No loyalty points are awarded under the Hotel Program. However, some hotel properties may extend perks to their loyalty program members such as complimentary Wi-Fi at check-in.

Yes, beginning 9/2/2025 for sailings departing on or after 4/19/2026, the Hotel Program will open to new and existing reservations.

Not necessarily. Guests traveling together may be assigned to different hotels.

Yes, individuals within a group booking can add this package.

No, although the Hotel Program is combinable with groups, accommodations cannot be guaranteed at the same hotel for all group members.

Guests must be at least 21 years old to book a room.

The Hotel Plus Program provides guests with the ability to choose their specific hotel at the time of booking and includes additional amenities such as:

• Transfers between hotel and ship (pre- or post-cruise)
• Hospitality and tour desk in the hotel lobby
• 24-hour emergency contact
• All applicable resort fees
• Hotel porterage

These amenities and the ability to select your hotel property at the time of booking are the primary differences between the Hotel Plus Program and the Norwegian Hotel Program.