NCL Air Program

Flight schedules are ticketed approximately 30 days prior to the embarkation date. An electronic confirmation with important flight information will be sent to the email on record.

All guests must provide their full legal name exactly as it appears on their passport or required travel documentation. If your cruise confirmation does not reflect the full legal name of all guests on the reservation, please contact Norwegian Cruise Line at 1-800-327-7030 or your Travel Advisor immediately. Failure to provide full legal names may result in additional fees and denial of boarding by the airline.

For guests who prefer customized air arrangements, such as specific airline carriers, routing, upgrades, or adding a specific layover, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to four days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.

Guests travelling in separate reservations/staterooms cannot be guaranteed on the same flight. For guests who prefer customized air arrangements to be secured on the same flight, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to four days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.

For domestic travel, we strive to secure flight itineraries with no more than one connecting flight and minimize layovers that exceed three hours.

For international travel, we strive to secure flight itineraries with no more than two connecting flights and minimize layovers that exceed five hours. Connecting flights through other countries may be required. Please note if you are flying to Europe, you may be routed through Canada.

When flying West to East in North America, if your destination is more than three hours travel time you may be reserved in an overnight (red eye) flight.

Effective January 26, 2026, all guests purchasing air through NCL for all sailings will be required to arrive at least one day prior to sailing. This is not a promotional offer but a system setting update that will apply across all air booking methods.

To mitigate the possibility of missing your cruise embarkation port, guests booking their flights with Norwegian Cruise Line will arrive at least one day before the cruise departure date. Effective January 26, 2026, requests to travel on the day of embarkation will not be accommodated.

By reserving your upcoming flights with Norwegian Cruise Line, guests are entitled to 24-hour, 7 day a week support from the NCL Air Team who can assist with questions and/or with any unforeseen last minute changes including flight cancelations. The NCL "Flight Assistance Hotline" phone number is 1-800-456-7179. Please be advised, some local and country’s specific laws and regulations for selected itineraries will not allow a guest to join a port of call other than the embarkation port. In these instances, guests should file a claim with their travel insurance provider.