Blind or Vision Impairment Support Services
At Norwegian Cruise Line, we will attempt to provide our Blind or Low Vision guests with an enjoyable cruise, which means providing personal, customized service to make your cruise fun, safe and happy.
Amenities and Services Available include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- vessel orientation tour is available upon request
- Braille / tactile signage
- Service animals allowed onboard and must be arranged through the Access Desk prior to the cruise
- To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.
Advance Notice Required
Our Accessibility Coordinators, known as “The Access Desk,” are here to assist guests with disabilities and special needs before, during, and after your cruise. Please contact the Access Desk at least 90 days before your cruise for interpreters and 45 days for other needs. It’s important to inform us about any medical or physical requirements, including any medical equipment or scooters you plan to bring.
Providing detailed information will help us meet your needs and enhance your cruise experience. In some cases, you may need to make alternative travel arrangements if safety criteria aren’t met, even with assistance. Guests who can’t care for their basic needs (like dressing or eating) must travel with a capable companion. To ensure smooth travel, arrange special assistance when booking. We encourage you to fill out the Accessibility & Medical Questionnaire or call us for more information.