Cruise Ship Details


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Will you be able to buy spa passes before your cruise online on the Encore?

Asked by: Shadygap
I was unable to buy spa passes online. I called in and ordered them over the phone.
Answered by: RJBakerJr
Date published: 2020-07-24

noise level on 15th floor in spa balcony rooms

concerned about noise level on aft spa balcony room since spa and fitness room are one floor up. any insight?
Asked by: Anonymous
Yes, it is likely that you will hear sounds from the deck above you. If your stateroom is directly below the fitness room, you could hear sounds anytime the fitness room is open. It should not be a problem after the fitness center closes for the evening.
Answered by: TheTravelingMan
Date published: 2020-05-05

Is there an additional fee to access the Thermal Suites area if you are staying in a Haven Penthouse Courtyard Suite?

Asked by: Joesal01
Unfortunately, access to the spa would require an additional fee for passengers sailing in a Haven Penthouse Courtyard Suite. Access to the spa is free only for passengers sailing in a stateroom which includes the word "Spa" in its title, such as Haven Spa Suite or Spa Balcony.
Answered by: TheTravelingMan
Date published: 2020-01-23

Is the District Brewhouse 21 and over only? No kids allowed ever?

I read this will be a 21 and over venue on the Encore. We are sailing February 24, 2021-March 1, 2021. 5 Day to Costa Maya and Harvest Caye Belize. This would be heaven if true! Does anyone know if this is true? NO KIDS? Would this apply to 5 day cruises too?
Asked by: kitkat55
I haven't been on the Encore yet, but I have been to the Brewhouse on other NCL ships when persons who appeared to be under 21 were admitted. Also remember that on most NCL itineraries guests aged 18 to 21 may consume beer or wine with parental permission.
Answered by: TheTravelingMan
Date published: 2020-09-02

Are there refrigerators in the rooms

Asked by: Pollard
Yes, each stateroom is equipped with a mini-fridge. They are stocked with a variety of beverages and snacks. Any item removed from the refrigerator will be charged to your on-board account, as they are not included with any of the beverage packages.
Answered by: TheTravelingMan
Date published: 2020-01-18

Are there art auctions on the encore?

Asked by: Baxtersowner
Yes, each NCL ship features art auctions by Park West Gallery.
Answered by: TheTravelingMan
Date published: 2019-12-12

Beds in Haven

Can the beds in 2 room Haven rooms be separated and configured so you have a king size in one room and two twins in another as well as the couch or is there some other way to end up will 4 separate beds.I have 3 kids who would not do well sleeping in the same beds.
Asked by: wetbags
we took our grandson and one of his friends and had a 2 bedroom suite also. my wife and i obviously took the master bedroom, the 2nd bedroom had a bed and a pull out bed from the wall that my grandson and his friend used. also the couch in the front room pulls out so the have 2 bedroom suite can comfortably fit you, your wife and 3 kids
Answered by: complawyer
Date published: 2020-10-01

How Is The Food On This boat? Is It The Same As Any Other Norwegian Ship?

Asked by: Anynomus
NCL maintains a uniform standard set of menus for all of its ships. There are more than a dozen different daily menus for the main restaurants, so you can find a variety of dishes throughout your cruise. There are also several "old favorites" which stay on the menu, so the food on this ship will be similar to what you have experienced on other NCL cruises.
Answered by: TheTravelingMan
Date published: 2020-01-12

Can I upgrade my stateroom?

I have a category BA balcony but would like a large balcony or a mini-suite. Can I pay for un upgrade?
Asked by: Alcalde
as long as there are cabins available, and you are willing to pay the difference, you can upgrade to any cabin you want
Answered by: complawyer
Date published: 2020-10-01

We are going on a 12 day on the Encore, are there washers/dryers for our use?

Asked by: Seaburg
None of NCL's ships include passenger-accessible laundry facilities. Laundry and dry cleaning services are available, however, through the ship's laundry at prices comparable to those at a land-based hotel. For several years NCL also has offered a mid-cruise laundry special on each of its cruises of a week or more. You will be able to have one full bag of clothing laundered for a single low price. The bag is large enough for four or five days worth of clothes for two guests. If you leave a bag of laundry for your stateroom attendant in the morning, it will be returned to you by the evening of the following day. Same day expedited service also is available for a premium price.
Answered by: TheTravelingMan
Date published: 2020-08-02
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