Cruise Ship Details


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Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

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Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

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Is there a fee for items consumed from the minibar for Haven Guests?

We are in a 2 room, Haven Suite on the NCL Gem. As Haven Guests, is there a fee for the items that we consume from the mini bar/fridge? That is, alcohol, sodas, bottled water.
Asked by: HubbyWifeDuo
items in the mini bar are usually outrageously priced. so immediately on getting into my cabin i have the steward completely empty the fridge. its no difference than a mini bar in any land hotel. while i always cruise with them, i have discovered that ncl "dont give away ice cubes in winter"
Answered by: complawyer
Date published: 2020-07-22

Do Club balcony suites include private breakfast?

Asked by: NanaN
Club Balcony Suite is the new designation for rooms which NCL previously referred to as Mini Suites. Terms and conditions may change once NCL resumes cruising, but prior to the suspension of cruises, passengers in Mini Suites were not afforded the same benefits as those in Suites or the Haven. Assuming that NCL maintains the same practice for Club Balcony Suites that they had for Mini Suites, unfortunately private dining will not be included for this room category.
Answered by: TheTravelingMan
Date published: 2020-12-08

Where is smoking allowed?

Asked by: Anonymous
You may smoke in the casino as well as the cigar bar on Deck 6, as well as the Bali Hai Bar on Deck 13.
Answered by: TheTravelingMan
Date published: 2020-03-09

Do Suites have reserved seating at shows?

Asked by: LynneinNH
There is an area in the port side balcony which is reserved for Haven guests, but I don't remember a reserved section for Suite guests.
Answered by: TheTravelingMan
Date published: 2020-03-04

Is there any type of beverage service (waiter) at Gem Haven Pool?

Asked by: Anonymous
There is a steward assigned to the Haven courtyard, from breakfast hours through late afternoon. There is no one there afterwards. The steward can bring breakfast, lunch and drinks. Bear in mind that the restaurant & service bar are at least a deck below, depending on operating hours, and service might be a bit slower that you might otherwise expect.
Answered by: Bstu19
Date published: 2020-11-03

Are Robes provided in the staterooms (GEM, Balcony)?

Asked by: bizander68
There should be robes in your stateroom closet. If they aren't there, just ask your stateroom attendant.
Answered by: TheTravelingMan
Date published: 2020-03-04

Is the Family O-view on Gem Deck 5 bigger than the regular O-view? The pics are the same but the specs say 'sitting area' and size stated is bigger.

Asked by: Claire000123
Hello, i do not believe they are noticeably different in size at all. if you look at the ships plan view you can see that the closer you are toward the front of the ship the rooms get just slightly bigger. it has been my experience (i have not stayed in a family room, but my mother did with my nieces) that the family rooms have two beds on the ground (that can either be singles or but together side by side) and they could have either one, or more commonly two, pull down beds on the sides. also most family rooms share an interior door to the room next to it. as far as the sitting area goes, that just means that there is a chair with a mirrored deck. i hope this is helpful...regards.
Answered by: TimmyM
Date published: 2020-07-12

do suite purchases get priority boarding on the gem

Asked by: davebla
usually suite passengers get priority boarding on most ncl ship, especially if youre in a haven suite
Answered by: complawyer
Date published: 2020-05-10

What category room is SM

Asked by: Guido1947
It is an Aft-Facing Penthouse with Large Balcony, which is categorized as a Suite. You can view a floor plan as well as sample photos of this room type by clicking on the Staterooms link above.
Answered by: TheTravelingMan
Date published: 2020-02-16

Is there a lobster night on a 12 day cruise on the Gem from NY?

Asked by: Northwind
Unfortunately, no, NCL discontinued "lobster night" on all of its ships several years ago. Lobster is available in some of the specialty restaurants, but not in the main dining rooms.
Answered by: TheTravelingMan
Date published: 2020-02-28
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