Cruise Ship Details

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On the Norwegian Gem cruise ship, how often does your room get fresh towels and how often is the trash removed?

Asked by: myquestion
Your stateroom attendant will provide morning and evening service to your room. Trash will be removed each time, and towels which have been used will be replaced at those times.
Answered by: TheTravelingMan
Date published: 2021-05-04

Do Club balcony suites include private breakfast?

Asked by: NanaN
Club Balcony Suite is the new designation for rooms which NCL previously referred to as Mini Suites. Terms and conditions may change once NCL resumes cruising, but prior to the suspension of cruises, passengers in Mini Suites were not afforded the same benefits as those in Suites or the Haven. Assuming that NCL maintains the same practice for Club Balcony Suites that they had for Mini Suites, unfortunately private dining will not be included for this room category.
Answered by: TheTravelingMan
Date published: 2020-12-08

Is there any type of beverage service (waiter) at Gem Haven Pool?

Asked by: Anonymous
There is a steward assigned to the Haven courtyard, from breakfast hours through late afternoon. There is no one there afterwards. The steward can bring breakfast, lunch and drinks. Bear in mind that the restaurant & service bar are at least a deck below, depending on operating hours, and service might be a bit slower that you might otherwise expect.
Answered by: Bstu19
Date published: 2020-11-03

How do I get scotch in my cabin?

As many people do, I like to have a drink while getting ready for dinner, etc. However, I know that I can't bring liquor onto the ship nor can I buy it on the ship for my cabin. (We have the Free at Sea package.) It seems very cumbersome. (We are first-time cruisers.)
Asked by: CPRob
I would pick up a drink at a bar and take it to my cabin, or pick up one without ice and have it whenever you care to.
Answered by: Mimizj919
Date published: 2021-04-11

Is the Family O-view on Gem Deck 5 bigger than the regular O-view? The pics are the same but the specs say 'sitting area' and size stated is bigger.

Asked by: Claire000123
Hello, i do not believe they are noticeably different in size at all. if you look at the ships plan view you can see that the closer you are toward the front of the ship the rooms get just slightly bigger. it has been my experience (i have not stayed in a family room, but my mother did with my nieces) that the family rooms have two beds on the ground (that can either be singles or but together side by side) and they could have either one, or more commonly two, pull down beds on the sides. also most family rooms share an interior door to the room next to it. as far as the sitting area goes, that just means that there is a chair with a mirrored deck. i hope this is helpful...regards.
Answered by: TimmyM
Date published: 2020-07-12

Do you serve Vegan meals?

Asked by: HealthyGal
Vegetable meals are available in each restaurant on the ship, but they are not truly vegan. They may contain dairy or animal byproducts, and they are prepared in the same kitchen as other non-vegan meals. If you have dietary restrictions, you should contact NCL by telephone at least a month before your cruise to communicate your needs, then speak to someone at the Dining Reservations Desk on your first day on board to ensure that your request has been handled properly. For more information, please see this link: https://www.ncl.com/faq#!#dietary-needs
Answered by: TheTravelingMan
Date published: 2021-02-24

Are there refrigerators in the balcony rooms?

Asked by: Rrrrrrrrr
Yes, each stateroom on every NCL ship is equipped with a mini-fridge.
Answered by: TheTravelingMan
Date published: 2020-10-08

Does the Norwegian Gem Cruise Ship offer Sunday Mass services in its chapel to guests? If so, what times are the Masses?

Asked by: myquestion
NCL does not offer religious services on any of its ships. Many ships do include a chapel, however, and those which do not have meeting rooms available for use. Passengers may reserve a room and conduct their own services, but NCL does not provide a priest or minister.
Answered by: TheTravelingMan
Date published: 2021-05-04

room 10546 + category b4 gem

room 10546 + category b4 ... what does plus mean? and what does b4... mean ?
Asked by: Anonymous
B4 is a sub-category of Balcony Stateroom, indicating that the room is designated for families. The plus sign indicates that in addition to the queen size bed, the room also has additional beds such as a sofa bed, Pullman, or Murphy style beds so that the room can accommodate a total of four passengers.
Answered by: TheTravelingMan
Date published: 2020-10-24

Are you able to upgrade your room before your cruise?

Asked by: Melmarie
Yes, if staterooms are available in a higher category, you can contact your travel agent or the NCL Reservations Department to upgrade your reservation. You will have to pay the difference between what you already have paid and the cost of the new room. Passengers who have booked their cruise through a agent located in certain other countries may encounter restrictions or additional charges to upgrade. It is my understanding that certain laws in Great Britain, for example, restrict upgrading by passengers who have booked through a British travel agent or even through the British office of NCL. Those who book directly with NCL in the US should have no problems upgrading.
Answered by: TheTravelingMan
Date published: 2021-05-04
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