Cruise Ship Details

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I am diabetic, on previous cruises there was not a sugar free option for juices. Can I bring my own bottle of sugar free juice?

Asked by: Sandhoman
Your best course of action would be to contact the NCL Reservations Department at least a month before your cruise to make your needs known. If you have any food allergy or a dietary requirement, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing. For the protection of all guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in the kitchen facilities.
Answered by: TheTravelingMan
Date published: 2020-10-08

If I upgraded to the Haven Spa suite, should I cancel the thermal suite spa pass?

Asked by: SylviaD
Yes, access to the spa is included in the fare of the Haven Spa Suite.
Answered by: TheTravelingMan
Date published: 2020-03-07

how many bottles of water do you get for the 12 liters or the bigger liters?

Asked by: Pricilla
The bottles are liter size so if the package says 12 liters, it's 12 bottles. We purchased a 6-pack for 3 of us on our last cruise and it was more than enough. There is plenty of fresh drinking water on board and you can also bring a refillable bottle. You can't refill a bottle directly from a dispenser, like in the buffet, but you can grab several cups and refill your bottle that way.
Answered by: Allicon
Date published: 2020-02-28

Is there anything special I can do for my daughter's birthday while we are on the ship? like a birthday cake?

Asked by: padgett
Contact guest services before your sailing and let them know you are celebrating a birthday. On our last sailing we indicated that we were celebrating our anniversary and a card was left in our room to redeem for a complimentary cake at any of the dining rooms. You can also purchase a party package and your cabin will be decorated upon arrival: https://www.ncl.com/onboard-packages/party-packages
Answered by: Allicon
Date published: 2020-11-15

Bow View? Whenever I'm on a boat, I like to stand on the Bow, to look where we're going.

I don't believe I was able to do that on the Getaway. (You could only get close on Deck 17 if paid for Haven.) There didn't seem to be any general access to the actual Bow; (like outdoors on Deck 9 or 17, or indoors on Deck 15 or 16.) Why is that ? Are the other NCL ships laid out like that ?
Asked by: Cottontail
You can view the design of each of NCL's ships by clicking on the "Deck Plans" link for each ship. Some do have open decks near the front of the ship and some have forward observation lounges, but the forward-most part of the bow is a restricted area on all ships.
Answered by: TheTravelingMan
Date published: 2020-02-04

can i bring gaterade o sugar small plastic bottles on board with me?

Asked by: firemanjim70
No. You cannot bring any beverages on board. There is an exception for wine that includes a services fee. Here's some more info: https://www.ncl.com/faq#!#can-i-bring-water-or-soda-board
Answered by: Allicon
Date published: 2020-02-25

we are cruising on the getaway in march and were thinking of adding my son and his girlfriend to our room. can we do this and how much would it cost?

thank you
Asked by: eeyorelover
You should contact Norwegian (or your travel agent). It might depend on the cabin you booked or the final payment date.
Answered by: Allicon
Date published: 2020-02-15

What is in the Thermal suite in the spa? I have a spa balcony room on my cruise.

Asked by: Lindalnic
There are whirlpools, a salt room, sauna, steam room, a plunge pool, and many other amenities typical of a spa. You can view video tours of the spa facilities by searching the internet for "NCL Getaway Thermal Suite."
Answered by: TheTravelingMan
Date published: 2020-12-05

Is there a promenade to walk around the whole ship?

The Pearl has one, for example.
Asked by: AlyC
The Waterfront on Deck 8 encircles almost the entire ship. At the front of the ship, you will need to go inside and cut through the forward elevator lobby to reach the opposite side of the ship to continue walking around the ship. You can view the layout of the Waterfront by clicking on the Deck Plans link above.
Answered by: TheTravelingMan
Date published: 2020-02-16

Is laundry free for some rooms?

Asked by: Erickrn
Frequent passengers who have reached the Platinum level in Norwegian's Latitudes program are afforded free laundry services. Those who have achieved the Gold level receive a significant discount on laundry. A laundry special is offered to all passengers around the middle of most cruises in which you can have one full bag of clothing laundered for a single low price. Other than that, however, all laundry services come at a price comparable to prices charged at land based hotels. Unfortunately there is no room category which automatically receives free laundry.
Answered by: TheTravelingMan
Date published: 2021-01-15
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