Cruise Ship Details

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I am diabetic, on previous cruises there was not a sugar free option for juices. Can I bring my own bottle of sugar free juice?

Asked by: Sandhoman
Your best course of action would be to contact the NCL Reservations Department at least a month before your cruise to make your needs known. If you have any food allergy or a dietary requirement, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing. For the protection of all guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in the kitchen facilities.
Answered by: TheTravelingMan
Date published: 2020-10-08

Does the onboard Starbucks accept payment by Starbucks gift card or app?

Asked by: PKing
Yes. You can use either one. You cannot pay with points, like at many airport and grocery store locations, but you will earn points when using your app or Starbucks card. If you don't have a WiFi package and you plan on using the Starbucks on board, be sure to load your card before getting on the ship or in a port, if you have service.
Answered by: Allicon
Date published: 2020-02-25

If I upgraded to the Haven Spa suite, should I cancel the thermal suite spa pass?

Asked by: SylviaD
Yes, access to the spa is included in the fare of the Haven Spa Suite.
Answered by: TheTravelingMan
Date published: 2020-03-07

how many bottles of water do you get for the 12 liters or the bigger liters?

Asked by: Pricilla
The bottles are liter size so if the package says 12 liters, it's 12 bottles. We purchased a 6-pack for 3 of us on our last cruise and it was more than enough. There is plenty of fresh drinking water on board and you can also bring a refillable bottle. You can't refill a bottle directly from a dispenser, like in the buffet, but you can grab several cups and refill your bottle that way.
Answered by: Allicon
Date published: 2020-02-28

Norwegian Getaway Mid Ship Balcony Room #10262-Mediterranean Cruise

We are a family of 4 and we are hoping room #10262 has two twins =queen, a pullman bed, and a sofa couch. Can anyone confirm the layout? If you had another room with a pullman bed, please let me know the room number. Thank you for your help!!
Asked by: kdfjsdlkajfdklsjfdklfjsdk
Room 10262 is a category BB Balcony stateroom located mid-ship on the port side of Deck 10. There are two single beds which can be pushed together to form a queen size bed. This bed is near the center of the room, and is oriented with the foot of the bed toward the front of the ship and the head of the bed toward the rear. There also is a sofa which can be made into a bed. It is located between the primary bed and the sliding glass door which leads to the balcony. Your stateroom is rated for four passengers. I have not been inside this particular room, but in most cases a four-passenger room also will feature a Pullman style bed which can be pulled down to form an upper berth above the sofa. A ladder is stored in the closet to assist in climbing into the upper berth. In some cases, however, the sofa may fold out into a double bed instead of there being a Pullman. If you need further assistance or information about the specific layout of the room, you should contact the NCL Reservations Department by phone at the number shown on this website.
Answered by: TheTravelingMan
Date published: 2019-12-10

Is there anything special I can do for my daughter's birthday while we are on the ship? like a birthday cake?

Asked by: padgett
Contact guest services before your sailing and let them know you are celebrating a birthday. On our last sailing we indicated that we were celebrating our anniversary and a card was left in our room to redeem for a complimentary cake at any of the dining rooms. You can also purchase a party package and your cabin will be decorated upon arrival: https://www.ncl.com/onboard-packages/party-packages
Answered by: Allicon
Date published: 2020-03-02

Bow View? Whenever I'm on a boat, I like to stand on the Bow, to look where we're going.

I don't believe I was able to do that on the Getaway. (You could only get close on Deck 17 if paid for Haven.) There didn't seem to be any general access to the actual Bow; (like outdoors on Deck 9 or 17, or indoors on Deck 15 or 16.) Why is that ? Are the other NCL ships laid out like that ?
Asked by: Cottontail
You can view the design of each of NCL's ships by clicking on the "Deck Plans" link for each ship. Some do have open decks near the front of the ship and some have forward observation lounges, but the forward-most part of the bow is a restricted area on all ships.
Answered by: TheTravelingMan
Date published: 2020-02-04

Are we allowed to use walkie talkies to communicate aboard ship?

My cellular provider roaming does not include cruise ships, and pay per use texting will get expensive. Trying to find a way to keep in touch with my teens, while on board.
Asked by: Nbrandt720
Two-way radios, or "walkie talkies," are allowed on board, but you may find that they are less than effective because the steel hull of the ship can create signal interference. Another option is to have everyone in your party download the Norwegian App on their cell phones. It is a convenient and effective way to communicate with family and friends while on board the ship.
Answered by: TheTravelingMan
Date published: 2020-01-13

can i bring gaterade o sugar small plastic bottles on board with me?

Asked by: firemanjim70
No. You cannot bring any beverages on board. There is an exception for wine that includes a services fee. Here's some more info: https://www.ncl.com/faq#!#can-i-bring-water-or-soda-board
Answered by: Allicon
Date published: 2020-02-25

we are cruising on the getaway in march and were thinking of adding my son and his girlfriend to our room. can we do this and how much would it cost?

thank you
Asked by: eeyorelover
You should contact Norwegian (or your travel agent). It might depend on the cabin you booked or the final payment date.
Answered by: Allicon
Date published: 2020-02-15
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