Cruise Ship Details


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Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

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We are sailing on the Jade the end of November 2020 will the pool and hot tubs be open.

Asked by: JoRaye
Yes. The pools will be heated to about 70 degrees, while the water in the hot tubs will be close to 100 degrees.
Answered by: TheTravelingMan
Date published: 2020-08-19

is there smoking areas on board?

Asked by: CPPI
Yes, please see this link for complete details:!#smoking
Answered by: TheTravelingMan
Date published: 2021-05-07

What does butler and concierge service include in the Haven?

Asked by: Baxpro
the butler is usually very,very attentive to your needs. he/she introduces themselves at the beginning of the cruise. he's on call 24 hrs for anything you might need. it also helps if you tell him up front what your expectations might be. i have my butler bring a carafe of coffee and hot water and tea bags 1st thing in the morning as well as sweet rolls and pastries. in the afternoon, goodies like hors d'oerves (i never spell that right). and during the course of the day, anything you might need or want., like an ice cold beer after coming back from a shore excursion, or a late night pizza Just try and not end up with a major sense of entitlement (i believe they are now called karens. Your concierge can make whatever reservations you may want, dinner, shows, shore excursions etc. i normally dont use the concierge services often, (im not in new york and asking for tickets to a broadway play) but the great part of having a concierge, is his ability to get you off the ship , to your luggage and on your way within 15-20 minutes, while the other 2000 of your closest friends and shipmates are crowding the stairs, halls and elevators, also, i usually slip the butler a $100 at the end and the concierge a $50
Answered by: complawyer
Date published: 2020-08-07


Asked by: Shadygap
Yes, the Haven Courtyard is on Deck 14. You can click on the "Deck Plans" link above to view its size and location.
Answered by: TheTravelingMan
Date published: 2021-03-24

Are there electrical outlets next to the head of the bed?

I have a CPAP machine and I need to plug it in at night.
Asked by: cf01020
Unfortunately, no. There are both US standard 110 volt and European standard 220 volt outlets in each room, but they usually are located at the dressing table, near the foot of the bed. You may want to bring an extension cord of about 10' or 12' in length to reach the head of the bed.
Answered by: TheTravelingMan
Date published: 2021-04-08

How many heaven suits Jade has

Asked by: Realvictoria
There are a total of 17 Haven staterooms on the Jade. Many of these include more than one bedroom and some have pass-through doors that connect to adjoining Suite staterooms. You can view the layout of the ship by clicking on the Deck Plans link above.
Answered by: TheTravelingMan
Date published: 2021-04-10


Asked by: irishman47
Unfortunately, no. There are no Studio staterooms on the Jade. Passengers traveling alone may choose any of the other accommodations onboard. There usually will be an additional fee for someone traveling as a single in a room designed to hold two or more. It sometimes is possible to get NCL to waive the Single Supplement.
Answered by: TheTravelingMan
Date published: 2021-04-10

is there a movie screen on the pool deck of the jade

Asked by: paetra
Unfortunately, no. unlike some of NCL's newer and larger ships, the Jade does not have a large outdoor movie screen.
Answered by: TheTravelingMan
Date published: 2020-06-18

adult only

are there any adult only areas on the jade?
Asked by: kirsty

Is there a Window

Does room 11146 have a window, even though it's an inside room?
Asked by: cbuche
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