Cruise Ship Details


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Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

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We are sailing on the Jade the end of November 2020 will the pool and hot tubs be open.

Asked by: JoRaye
Yes. The pools will be heated to about 70 degrees, while the water in the hot tubs will be close to 100 degrees.
Answered by: TheTravelingMan
Date published: 2020-08-19

Room details for family suite w/balcony?

There are only 2 pictures for the 2 Bedroom Deluxe Family Suite. How can I see the full lay-out and get more details on the rooms?
Asked by: xxxxxxxxxxxxxxxxx
go to you tube video and put down the ship, cabin number and the specific type of cabin. most of the time you'll be able to get the picture and information you need . i can tell you, having personally stayed in this type cabin, you wont be disappointed
Answered by: complawyer
Date published: 2020-05-04

What does butler and concierge service include in the Haven?

Asked by: Baxpro
the butler is usually very,very attentive to your needs. he/she introduces themselves at the beginning of the cruise. he's on call 24 hrs for anything you might need. it also helps if you tell him up front what your expectations might be. i have my butler bring a carafe of coffee and hot water and tea bags 1st thing in the morning as well as sweet rolls and pastries. in the afternoon, goodies like hors d'oerves (i never spell that right). and during the course of the day, anything you might need or want., like an ice cold beer after coming back from a shore excursion, or a late night pizza Just try and not end up with a major sense of entitlement (i believe they are now called karens. Your concierge can make whatever reservations you may want, dinner, shows, shore excursions etc. i normally dont use the concierge services often, (im not in new york and asking for tickets to a broadway play) but the great part of having a concierge, is his ability to get you off the ship , to your luggage and on your way within 15-20 minutes, while the other 2000 of your closest friends and shipmates are crowding the stairs, halls and elevators, also, i usually slip the butler a $100 at the end and the concierge a $50
Answered by: complawyer
Date published: 2020-08-07

On a 12 day trip, are the washers and dryers available on the ship that can be used by the passengers?

Asked by: Plumargo
None of the ships in the NCL fleet have self-service laundry facilities available for passengers to use, but laundry and dry cleaning services are available at prices similar to what you would pay at a land-based hotel. There also will be a laundry special offer around the middle of your cruise when you can have one full bag of clothing laundered for a single low price.
Answered by: TheTravelingMan
Date published: 2020-05-17

I've looked at the deck plans for the Jade and I'm not seeing a dedicated bar for the Haven, does the Jade have a Haven-exclusive bar/lounge?

Asked by: ronaldg
Jewel class ships have a small haven with a courtyard and a sun deck above but no lounge or restaurant. There is an attendant who cares for the courtyard and can bring breakfast, lunch and drinks. There is no dinner service there.
Answered by: Bstu19
Date published: 2020-04-10

Is the water package a one time delivery or is a daily delivery? Seems a little expensive for a gallon and a half of water.

Asked by: Danu
i believe its a one time delivery to your cabin 1st day out
Answered by: complawyer
Date published: 2020-08-08

If you are eligible for the speciality dining, how do you add an additional person if traveling with more than two people?

Asked by: islandgirl48
There are two ways. First, your additional guest can purchase a Dining Package for the same number of nights as the package which you received as a Free at Sea promo. That way they can dine with you each time you visit a specialty restaurant. If you choose to do this, it is less expensive to purchase the Dining Package ahead of time, either online or by calling the NCL Reservations Department. Another possibility is for the additional guest simply to dine a la carte. They would join you at your table, but they would receive a bill for each item which they select. from he menu
Answered by: TheTravelingMan
Date published: 2020-03-18

is there a movie screen on the pool deck of the jade

Asked by: paetra
Unfortunately, no. unlike some of NCL's newer and larger ships, the Jade does not have a large outdoor movie screen.
Answered by: TheTravelingMan
Date published: 2020-06-18

On the Jade, is there any solo passenger meetings as there are on the ships that have studio rooms?

Asked by: Chuckjohn

adult only

are there any adult only areas on the jade?
Asked by: kirsty
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