Cruise Ship Details

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Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

{{selectedDeckPlan.name}} - Staterooms

Stateroom Type Accommodates Total Approx. Size (in sq.ft) Balcony Size (in sq.ft)
Stateroom images, square footage, and configurations are representative only. Actual accommodations may vary.

{{selectedDeckPlan.name}} - Public Rooms

Public Room Name Accommodates

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    Cuisine {{publicRoom.cuisine}}

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Can on board credit be used toward excursions that are booked prior to sailing?

Can on board credit be used toward excursions that are booked prior to sailing?
Asked by: SFinear
Normally when you book a shore excursion prior to sailing you will use the NCL website, and you will be asked for a bank card to pay for the tour at the time of booking. As an alternative, however, you can phone the NCL Shore Excursions Department and book your tour with an Excursions Agent. It is likely that they also will ask you for a credit card, but you can request that the reservation be held without payment until you board your cruise. You then can check with the Shore Excursions Desk on board the ship and make your payment arrangements, including applying on board credit. We currently are sailing on the Escape, and spoke with several fellow passengers who paid for their shore excursions this way.
Answered by: TravelingMan11Oct3
Date published: 2018-09-29

I have a C-pap machine if I can't buy a bottle of distilled water on board and I can't bring it on board, what is the answer?

Asked by: SSBurdette
You are allowed to bring distilled water if it is needed for medical reasons. NCL restricts guests bringing regular water and sodas.
Answered by: Amit092709
Date published: 2018-07-04

Do all staterooms have hair dryers?

Asked by: aktenn
Yes, all staterooms have hair dryers. The amenities the ship's stateroom is just as in any hotel. Mini-fridge, phone, TV, coffee maker (not in inside & ocean view staterooms), ice bucket, beach towels, mini-safe, hair dryer, liquid soap and shampoo.
Answered by: Amit092709
Date published: 2018-10-11

Does the Gem have the guppies program?

I have a 17month old that will be traveling with me. I was wondering if the guppies program is available on the Nowegian Gem?
Asked by: Zenaida
Yes, the guppies program is available on all NCL ships. Here's the link for more info on it https://www.ncl.com/why-cruise-norwegian/family-cruises/youth-programs
Answered by: Amit092709
Date published: 2018-01-26

Are there clothes irons in the rooms on the Jewel?

Asked by: Mairead
No. Due to fire hazard issues, the staterooms do not have clothes iron and you are not allowed to bring irons on board the ship. However, you can request the Guest Services Desk or the cabin stewards they will be happy to bring you an iron and ironing board for a few hours.
Answered by: Amit092709
Date published: 2018-07-16

Port departure time and excursions not matching on Jewel May 26 -June 4th 2018 ? Summary shows ship arriving at 7:00 AM leaving at 1:30 PM.

I was told if the excursion is offered the ship will be in port. Really? Excursion TRACY ARM FJORD & GLACIER EXPLORER starts at 1.15 pm and last 5H00. So is the ship leaving at 6.15 pm or 1.30 pm. I understand a bit of a difference but 5H00. Who should I believe. Any advice?
Asked by: Mumu
The times posted on NCL's website will be more accurate. Once onboard, the events will be published on the daily onboard newsletter that will be delivered to your stateroom.
Answered by: Amit092709
Date published: 2018-01-25

CAN I CHANGE MY STATROOM

I WOULD LIKE STATEROOM TO 10558. THANK YOU
Asked by: RUTHE
Check for available staterooms and their price on NCL's website. That should give you an idea on how much it will cost to upgrade. Since you already have a reservation, you will need to contact NCL or your travel agent to make the reservation changes.
Answered by: Amit092709
Date published: 2018-07-08

Does the Jewell have an outside deck theatre screen as other cruise lines do?

Asked by: Vicery
No. There are no outdoor theaters on the ship.
Answered by: Amit092709
Date published: 2018-03-28

Chance Cabin

Hi, I have just made my Check-in with this reservation numbers: 36549424 and 36549469 I was assigned with cabins with porthole window but when I made the reservations I was assured that I Would Get a Picture window. Can You please Check? Thank you Miguel Mendes
Asked by: MiguelMendes
Since you already have a reservation, you will need to contact your travel agent or NCL sales rep to make reservation changes.
Answered by: Amit092709
Date published: 2018-03-28

What are the usual times for the early and late shows?

Asked by: HandyFJA
On the Jewel the show times will be 7:30 PM & 9:30 PM. The doors open 30 min prior to the show.
Answered by: Amit092709
Date published: 2018-01-25
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