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Norwegian Cruise Line
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Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Reserve your dining now
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
Norwegian Communications Center
Norwegian Communications Center
Don’t Lose Your Reservation!
25422881Apr 1, 2014
From: Norwegian Comunications CenterSent: May 21, 2014Subject: Beverage Packages Now On Sales

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*Terms & Conditions
Package not available on sailings less than 5 days or charter sailings.

Cruise Ship Details

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I was told the is a cigar lounge on board. Is this true as I do not see it in the deck plans?

Asked by: DavefromPhoenix
I agree mommabean that cigarette smoke smells completely different then cigar smoke and not only that, but the ambiance of a cigar lounge is completely different then that of a cigarette smoking station. For more then 30 years I smoked cigarettes and I can remember the many times I traveled on business and how humiliating it was at places like in St Louis Airport where there was a Plexiglas room for smokers and the whole place was nothing but cigarette smoker zoo exhibit from the outside and you literally could not see the people in there from the outside because of the thickness of the smoke inside. It was embarrassing. I quit smoking cigarettes many years ago and while I do not have anything against anyone who still has that terrible addiction it is, as you say, completely different then smoking a cigar. A cigar lounge is a place for people, men and women, to relax, sip some brandy or scotch, truly enjoy the taste of a fine cigar and QUIETLY, without music, talk about world news and politics. It is about a community of people, like an old club for quiet times on board the ship that has been observed since the time of the early Cunard and White lines in the late 1800's. It's a tradition. Now it seems that, at least with the Star, NCL has stripped this tradition away and changed this once noble ship, who also used to also have an ice cream and fruit bar in the main buffet room but no longer, from a first class airliner, to much not short of a Greyhound or even city bus.
Answered by: randysnyder
Date published: 2018-12-02

the two bedroom suite has two beds or are them bunk beds ?

Asked by: klaritz
The master bedroom has a queen sized bed. The second bedroom has a sofa which can be converted into a full sized bed.
Answered by: TravelingMan10Dec3
Date published: 2018-08-25

How and what can you use your onboard credit for?

Asked by: PennyI
Non refundable on board credit cannot be used for daily gratuities.
Answered by: 9876
Date published: 2018-04-22

Can I make online payments?

We booked a November 2019 cruise through a travel agent, and so far have only made a small deposit.I don't see anywhere online to make payments for my outstanding balance. Do I make all payments through the travel agent or is it not showing because it's so far out?
Asked by: DaveInVirginia
It is my understanding that if you booked using a travel agent you will need to pay directly to them and they will then pay the cruise line.
Answered by: gmbaxley
Date published: 2018-07-03

On what deck, do passengers embarkamnd disembark?

Asked by: Connieb51
It can vary depending upon the facilities available at the port of embarkation, but it usually is Deck 7.
Answered by: TravelingMan10Dec3
Date published: 2018-11-04

Distilled Water Available?

I use a CPAP machine. Ideally, distilled water should be used in it. I certainly don't want to travel with a gallon jug of water in our luggage, though. Is distilled water available onboard?
Asked by: DaveInVirginia
Yes, but you have to let them know. Last time I sailed there was a form to fill out to request it. it was waiting for us when we got to our cabin. call the 1800 number and ask.
Answered by: HopebCook
Date published: 2018-07-10

WHEN IS THE 20% GRATUITY AND BEVERAGE SERVICE CHARGE ADDED TO OUR ACCOUNT?

Is this a charge that is applied to every check or is it from a daily total, or at the end of the cruise?
Asked by: 3JandA
The gratuity on beverage and dining packages is added to your account at the time you purchase the package or receive it as part of a promotional offer. You should see the charge as a line entry in the accounting section of your cruise documents. The only other charges incurred with the beverage or dining packages are if you exceed the maximum limits of the plan or if you order a beverage while the ship is still inside the jurisdiction of an embarkation port where sales tax or value-added tax may be charged. If you do not have a beverage package your account will be charged for the cost of the drink plus a gratuity for each order you place at a bar or restaurant. Any charges you have incurred will be paid when you settle your account at the end of the cruise.
Answered by: TravelingMan10Dec3
Date published: 2018-06-06

What activities are there for children and teens?

Asked by: tatajuanchu
Please see this link for information on youth activities: https://www.ncl.com/why-cruise-norwegian/family-cruises/youth-programs
Answered by: TravelingMan10Dec3
Date published: 2017-12-30

Laundry.

Is there a Washer and Dryer for guest use? Some ships have them and I can't find out about the Star.
Asked by: GramR
There are no guest laundry facilities on any NCL ships. Dry cleaning and laundry service is available, however, at prices similar to what you might pay at a hotel. There also usually will be a laundry special offered around the middle of your cruise when you can have one full bag of clothing laundered for a single low price.
Answered by: TravelingMan10Dec3
Date published: 2018-11-26

Our suite includes butler and concierge service. What can we expect the butler to do? And the concierge?

Asked by: Travmom
The Butler can unpack and pack your suitcase for you, but his primary duties are to bring you afternoon snacks, any room service items you order, DVDs you may request, and so forth. The Concierge can help you with dinner and entertainment reservations, make sure you get priority seating for the theater and access to the tender boats (if your cruise requires them), and make every effort to make your cruise more comfortable.
Answered by: TravelingMan10Dec3
Date published: 2018-09-21
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