SAIL SAFE

Cruises with embarkation dates through January 16, 2022:
We strongly encourage all guests to take a COVID-19 PCR test within 96-hours prior to their sail date as an added precaution. If a PCR test is not readily available, then we encourage guests to at a minimum take a COVID-19 antigen test, prior to travel. Please note that many countries are now requiring this, and requirements vary based on guest nationality, so we strongly urge you to check the official website of the country you are flying with, connecting through, or sailing to before travelling in order to comply with their requirements.

Cruises with embarkation dates beginning January 17, 2022:
All guests will be required to provide proof of a negative COVID-19 antigen or PCR test result administered by a verified third party, or via medically supervised home test (i.e. https://www.emed.com/), within two days prior to boarding for cruises originating in a U.S. port and three days prior for voyages departing from a non-U.S. port. Proof must be in the form of the physical test or electronic official copy. If a guest is unable to provide proof of a negative result at the time of embarkation, testing will be available at the terminal at the guest's expense for $99.00 per person. If you booked a pre-cruise Cruisetour, please view additional FAQs.

Should you need to locate a testing provider prior to beginning travel or while traveling prior to your cruise, please visit TestForTravel.com, an easy-to-use online tool for locating COVID-19 testing providers around the world. Simply enter your zip code, or city and country, and the website will display locations, contact information, and testing hours. It also allows you to search by test type – PCR or Antigen.

To understand the earliest you should test prior to your cruise vacation, see below:

As a reminder, all guests are responsible for checking on travel restrictions and complying with all requirements. NCL recommends for all guests to follow, and where possible, sign up for notifications from their local government on international travel regulations that may prevent, restrict, or require additional documentation when traveling to another country for embarkation or during their cruise.

For additional information, please visit www.ncl.com/travel-requirements-by-country.

Please note for cruises with embarkation dates through January 16, 2022: If a guest receives a positive COVID test at the pier testing at arrival, they will be denied boarding and will likely be required to quarantine by local officials. Norwegian Cruise Line will assist with expenses related to any mandatory quarantine that are not covered by their travel insurance only if the guest provides proof of a negative COVID-19 PCR or antigen test taken within 96-hours of their travel date. Guests who are unable to provide proof of a negative test taken within 96-hours of their travel date will not qualify for reimbursement should the applicable expenses not be covered by their travel insurance.

• Proof of negative COVID-19 PCR or antigen test taken within 96-hours of travel date must show guest name, date of birth and date the test was taken in order to be eligible.

Given the continued public health concerns and our commitment to protecting guests, crew and the communities we visit, we are extending our vaccination policy requirement for the foreseeable future. As such, we will require all guests and crew to 1) be fully vaccinated at least two weeks prior to departure, 2) acknowledge vaccination status prior to sailing and 3) present proof of vaccination at the pier at embarkation in order to board.  Guests who are not old enough to be vaccinated per the U.S. Food and Drug Administration (FDA), World Health Organization (WHO) and European Medicines Agency (EMA) are not permitted to sail. As science, technology and government regulations evolve, we will update our health and safety protocols as needed and appropriate.

For All Norwegian Cruise Line Ships:

• Any U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA), and/or World Health Organization (WHO) authorized single brand vaccination protocol ≥2 weeks after receipt of the final dose.

• • i.e. J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford(Vaxzevria & CoviShield), etc.
  • A mixed vaccination combination of two doses of an FDA approved/authorized or WHO Emergency Use Listed (EUL) COVID-19 two-dose series with a minimum interval of 17 days.
• Note: Individuals receiving a Janssen COVID-19 vaccine before or after another COVID-19 vaccine are considered fully vaccinated against COVID-19 ≥2 weeks after receipt of the single dose of the Janssen vaccine.
• Current Unauthorized Vaccines: Sputnik V, Inactivated SARS-CoV-2 Vaccine (Vero-Cell), Novavax, Covovax.
• Children between the ages of 5-11: Allowed provided they have received and completed the full vaccination protocol at least two weeks after receipt of the final dose of Pfizer-BioNTech only.

Vaccines received via clinical trials will not be accepted as they do not specify vaccine received.

To be fully vaccinated means to complete the full brand vaccination protocol of one brand of vaccine OR two doses of a mixed vaccination combination, and therefore a single shot of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac after COVID-19 recovery is NOT considered being  fully vaccinated.

In order to provide the safest cruise experience possible, all guests and crew will need to be fully vaccinated. As science, technology and government regulations evolve, we will update our health and safety protocols as needed and appropriate.

Guests who have purchased a pre-cruise Cruisetour with Norwegian Cruise Line will undergo a COVID-19 antigen test at the terminal prior to embarkation administered and paid for by the Cruise Line.

All Cruisetour guests are required to comply with all requirements set forth by the Cruisetour company, including pre-arrival COVID-19 testing at the guest's expense. If the Cruisetour does not require proof of negative COVID-19 test, Norwegian Cruise Line still recommends all guests participating take a test prior to joining the Cruisetour. If a guest receives a positive COVID-19 test at the pier testing at arrival, they will be denied boarding and will likely be required to quarantine by local officials. Norwegian Cruise Line will assist with expenses related to any mandatory quarantine that are not covered by their travel insurance only if the guest provides proof of a negative COVID-19 PCR or antigen test taken within 96-hours of their travel date. Guests who are unable to provide proof of a negative test taken within 96-hours of their travel date will not qualify for reimbursement should the applicable expenses not be covered by their travel insurance.

• Proof of negative COVID-19 PCR or antigen test taken within 96-hours of travel date must show guest name, date of birth and date the test was taken in order to be eligible.

Should you need to locate a testing provider prior to beginning travel or while traveling prior to your cruise, please visit TestForTravel.com, an easy-to-use online tool for locating COVID-19 testing providers around the world. Simply enter your zip code, or city and country, and the website will display locations, contact information, and testing hours. It also allows you to search by test type – PCR or Antigen.

Please visit https://www.ncl.com/refund-and-cancellation-policy-covid-19 for the most up to date information on refund eligibility including how to request a refund should you or your travel companions qualify.

The safety and security of our guests, crew and communities we visit is our number one priority. In order to provide the safest cruise experience possible, all guests and crew will need to be fully vaccinated for all sailings. Therefore, minors who have not yet been eligible to be vaccinated will not be permitted to sail on these voyages. Minors who meet the eligibility requirements set by FDA/WHO and/or EMA and who have been fully vaccinated are welcome to sail.

We look forward to the day when we can safely welcome these guests back on board our ships, when the public health environment allows us to modify our protocols accordingly.

Guest must acknowledge vaccination status prior to their sailing and bring proof of vaccination to the terminal for their cruise. Preferred proof form is the original vaccination record document issued by either the country's health authority that administered the vaccination or the guest's medical provider that completed the vaccine administration, however, photo of vaccination record document will also be accepted. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted. Communication regarding proof of vaccination submission will be sent to all booked guests in the 30 days prior to setting sail.

Global travel requirements are quickly evolving and vary by country of departure. Communication will be sent to all booked guests in the 30 days prior to setting sail, to share the latest requirements for each departure port. All guests are encouraged to download our Cruise Norwegian App to update their contact information so that we know how to reach you.

Given the fluidity of the current public health environment, all guests are strongly advised to monitor travel requirements and advisories for their home countries and are responsible for monitoring and complying with applicable travel restrictions.

At this time, we expect each guest will need to provide the following:

• Any documentation required from the country where the guest is embarking the This could include but is not limited to proof of a specific negative COVID-19 test result. These requirements will vary by country and is the responsibility of the guest;
• All guests must provide proof of being fully vaccinated for COVID-19 with an authorized vaccine at least 2 weeks prior to their sail date;
• Negative COVID-19 antigen test result prior to embarkation, which will be administered and paid for by the Cruise Line;
• Completed health questionnaire (prior to embarkation);
• Standard travel documents, including passport or any visas as required;
• Any documentation required from the country the guest is traveling to, after the cruise. This could include but not be limited to proof of a specific negative COVID-19 test result. These requirements will vary by country and will be facilitated by Norwegian Cruise Line during the sailing at the responsibility of the guest’s request.

We are closely monitoring the evolving global public health environment and to the extent any itineraries are affected, we will notify impacted guests in a timely fashion and update our booking requirements. Additional travel restrictions for certain nationalities or countries may arise based on the quickly evolving public health environment. All guests are strongly advised to monitor current travel requirements and advisories for their home countries.

As of August 9, 2021, the Bahamas Government will only be accepting vaccines by Pfizer-BioNTech, Moderna, Johnson & Johnson Janssen, and AstraZeneca/Oxford in order for guests to disembark in the Bahamas. Guests who are fully vaccinated with Sinopharm BIBP and Sinovac will not be allowed to disembark in the Bahamas, however, they will be able to sail and remain onboard while in port.

For additional information, please visit Cruise Travel Requirements by Country.

We will comply with all local regulations at all destinations we visit. These regulations are continuously evolving and if an additional test is required at a port of call we will provide advanced notice to all guests. For additional information, please visit Cruise Travel Requirements by Country.

All guests are required to accept the terms and conditions in our guest ticket contract. In addition, guests will be required to agree to abide by all of the cruise line’s health and safety protocols and acknowledge the risks associated with COVID-19 during their voyage and shoreside experiences. Guests who fail to agree to these terms and conditions will not be permitted to board.

Yes, COVID-19 antigen or PCR tests prior to disembarkation will be administered on board and paid for by the Cruise Line for those guests who require a test to return home. If a PCR test is required for any travel home, the cruise line will administer and pay for a PCR test, only for those guests whose home country specifically requires a PCR test. The PCR test onboard for cruises from Europe will be administered by Eurorfins. The PCR test for US based sailings will be administered by Norwegian Cruise Line’s medical staff.

If a guest has any other travel plans after disembarking the ship, other than returning to their home country, the guest can still request a PCR test onboard, at a fee of $150 per person.

If a guest booked a post-cruise hotel for more than three nights, it is the responsibility of the guest to make their own arrangements to get re-tested at their own expense.

Yes, all guests and crew will be required to be fully vaccinated even if they have antibodies from prior infections, regardless of the guest’s citizenship and their local government’s regulations. For details about what is considered to be fully vaccinated, refer to "What vaccines will be accepted?" question.

Our cruises will operate with 100% vaccination of guests and crew, therefore face coverings are not required.

On Europe sailings only, local government regulations requires all guests to wear masks onboard while indoors except for when actively eating or drinking or when in their stateroom. Guests will be required to wear masks outdoors when social distancing is not possible.

Face masks that have two or more layers that completely cover your nose and mouth and fit snugly on your face are permitted. Face masks should block light when held up to bright light source. Masks with exhalation valves or vents; single layer or masks made of thin fabric that don't block light (i.e. neck gaiters) are not permitted.

We will initially control the guest capacity onboard each ship to provide even more space per guest.

Nearly all onboard venues and activities, including entertainment, spas and casinos, will still be available with some temporary modifications or changes to activities due to the current public health environment. While on board, guests will be guided through any additional health and safety protocols.

No, due to enhanced health and safety measures we have put into place prior to embarkation we cannot accommodate guests joining the cruise once the sailing has commenced.

Guests will not be eligible for a refund or any type of compensation if they miss the ship's departure.

Yes, we offer guests the option to purchase travel protection plans. In addition to a broad set of coverage benefits, our plans cover medical expenses for illnesses, including COVID-19.

No, we do not currently have any restrictions or limitations for guests with pre-existing health conditions. All guests should assess their individual risk level and consult with their doctor if needed prior to sailing.

Guests who have symptoms of COVID-19 while onboard should immediately contact the onboard medical center for further instruction. Complimentary onboard consultations and treatments are provided for respiratory illnesses as well as dedicated isolation accommodations should the need arise. Medical centers will be equipped to test for COVID-19 onboard and if a positive case is identified, contact tracing for that individual will begin immediately and occur at the same time as treatment.

We have also enhanced our onboard medical capabilities with additional staffing and enhanced facilities. This includes an increase in intensive care unit capacity, new and upgraded equipment, onshore medical institution partnerships, telemedicine capabilities and additional robust consultation and treatment options. Onboard medical centers are also abundantly stocked with common prescription medications, remedies, and virus-testing equipment as available.

We have improved our onboard medical capabilities with additional staffing directly related to sailing capacity, new and upgraded equipment and enhanced facilities.
All vessels will have COVID-19 testing capabilities on board and results onsite. We have increased intensive care units (ICU) capacity onboard and ICUs are equipped with infusion pumps, IV treatments, cardiac monitors, defibrillators, cardiac pacemakers and ventilators.

Should the need arise, we also have partnerships with onshore medical institutions in place to provide clinical advice and assistance as needed.
Vessels are equipped with an onboard laboratory, which can administer Complete Blood Counts (CBC), Blood Chemistry, Coagulation tests, and Influenza tests. Onboard medical centers are also abundantly stocked with common prescription medications and remedies.

We have developed a comprehensive and multi-layered set of health and safety protocols that span the entire cruise journey, guided by the expert advice from the Healthy Sail Panel and our Company’s SailSAFE Global Health and Wellness Council. We will continuously refine and improve these protocols as science, technology and our knowledge of the virus improve and will provide guests with all relevant information and any changes to protocols prior to setting sail.

We strongly encourage guests to download the Cruise Norwegian app. In addition to the variety of features and enhancements that will make the cruise journey seamless, guests will save time at the pier by completing the online check-in, which includes the Company’s new Health & Safety section which is required to be completed by all guests prior to sailing.

Guests can preview and book onboard activities, dining reservations, shore excursions and entertainment both before boarding and while on the ship. They can also review important trip details, access the day’s schedule, view Latitudes loyalty information, call and message guests including group chat*.

*Calling and messaging package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise.

As delivering the best experience for our guests is always a top priority, after working closely with our destination partners, we anticipate that guests will be free to explore certain ports of call on their own. Please keep in mind that this is largely dependent on the local health authorities and the evolving regulations, which are subject to change. In order to keep our guests as safe as possible, we highly recommend taking our company organized shore excursions as a more controlled environment for you to enjoy your time in each of the destinations.

As of August 2021, guests will be required to take a Norwegian Cruise Line organized shore excursion for ports in Italy as guests will not be allowed to explore on their own.

For additional information, please visit Cruise Travel Requirements by Country.

On US based vessels, Norwegian does not require a disembarkation test. However, this does not supersede home country requirements. For Europe based vessels, a disembarkation test is required and will be administered onboard and cost will be covered by Norwegian Cruise Line.

Yes, guests will be required to take a COVID-19 antigen test and show a negative result before continuing on the second leg of a back to back sailing. The antigen test will be conducted onboard during the end of the first cruise and will be paid for by the Cruise Line.