Travel Advisory

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Please note: If your ship is not listed below, we are still sailing as planned. However, as the global public health environment continues to rapidly evolve and destinations around the world modify their travel requirements or implement new travel restrictions, it is possible that itineraries may need to be modified. We will do our best to continue to communicate any changes and always strive to deliver an amazing vacation experience.

Updated on January 19, 2022
The health and safety of our guests, crew and communities we visit is our number one priority. Due to ongoing travel restrictions, a select number of sailings across the fleet have been affected, including:

  • Norwegian Pearl cruises with embarkation dates through and including January 17, 2022
  • Norwegian Dawn cruises with embarkation dates through and including January 18, 2022
  • Norwegian Getaway cruises with embarkation dates through and including January 19, 2022
  • Norwegian Escape cruises with embarkation dates through and including January 22, 2022
  • Norwegian Joy cruises with embarkation dates through and including January 22, 2022
  • Norwegian Breakaway cruises with embarkation dates through and including January 23, 2022
  • Norwegian Sky cruises with embarkation dates through and including February 25, 2022
  • Norwegian Jade cruises with embarkation dates through and including March 3, 2022
  • Norwegian Star cruises with embarkation dates through and including March 19, 2022
  • Norwegian Jewel cruises with embarkation dates through and including March 20, 2022
  • Pride of America cruises with embarkation dates through and including April 2, 2022
  • Norwegian Sun cruises with embarkation dates through and including April 19, 2022
  • Norwegian Spirit cruises with embarkation dates through and including April 23, 2022

If you have an active reservation one of the affected cruises above, you will automatically receive a refund of your cruise fare in the original form of payment for the amount paid. Additionally, a Future Cruise Credit will be automatically added to the guest's account as of January 7, 2022. This discount can be used to make a booking from January 7, 2022 through January 7, 2023 and can be applied towards any sailings through May 31, 2023.

*Should the guest already have a 10% off discount FCC from a previous suspension and have not yet applied that discount FCC to a new reservation, an additional FCC discount will not be issued.

**If this suspended reservation used a previously issued 10% off discount FCC, the 10% off FCC will be returned to your client profile. An additional FCC discount will not be issued.

For affected reservations paid via a previously issued Future Cruise Credit, please know the full value of the FCC used will be re-applied to your Latitudes account within 7 days. This is done automatically, so no further action is required on your or your travel advisor’s part. Learn more about booking a cruise with your FCCs here.

Updated SailingsFREQUENTLY ASKED QUESTIONS

Last Update: January 5, 2022

Guest Compensation for Suspended Voyages

For current suspended sailings, all guests with active bookings at the time of suspension will receive a full refund. The refund will automatically be returned to the original form of payment provided (at the time this reservation was secured), and no further action is required on the guest's or travel advisor's part.

Monetary refunds are processed by NCL within 30 business days of suspension announcement. Please then allow 7-10 business days from our processing date for funds to become visible back to the original form of payment. The visibility of funds is dependent on each financial institution's internal policies.

For affected reservations paid via a previously issued Future Cruise Credit (FCC), the full value of the FCC used will be re-applied to the guest's Latitudes account within 7 days of the suspension. This is done automatically, and no further action is required on the guest's or travel advisor's part. The FCC will be given a new expiration and applicability date. The FCCs will now be valid from 1/7/2022 and will expire on 1/7/2023. The FCC can be used to book available sailings through 5/31/2023

See below for information on how refunds will be received based on how the booking was paid:

  • If the Booking was paid 100% in cash: 100% monetary refund of fare paid back to the original form of payment.
  • If the Booking was paid 100% with FCC: 100% FCC value back to the guest's Latitudes account and given new expiration January 7, 2023 and sailing applicability dates May 31, 2023.
  • If the Booking was paid with a combination of cash and FCC: Portion paid with cash will receive monetary refund back to original form of payment. Portion paid with FCC will be applied back to the Latitudes account and given new expiration January 7, 2023 and sailing applicability dates May 31, 2023.
Additional Compensation for Suspended Voyages

As a gesture of our appreciation for continued loyalty, along with the 100% monetary refund or return of the applied FCC, guests with affected reservations on suspended sailings announced January 5, 2022 may receive a 10% discount off their next future cruise with us (if they have not received one in a previous suspension). If applicable, this 10% off discount will be added to the guest's Latitudes account within 48 hours of suspension announcement.

Special notes regarding the applicability of the 10% discount:

  • If a previously issued 10% discount coupon currently exists on the Latitudes account as active and unused, a second discount coupon will not be issued.
  • If a previously issued 10% discount coupon was applied to this now suspended sailing, the coupon will be re-applied to the Latitudes account (a second discount will not be issued).

This valuable 10% Discount coupon is:

  • Combinable with all current promotions at time of booking
  • Valid From January 7, 2022 - January 7, 2023 and applicable to published sailings through May 31, 2023.
  • Calculated based on the new sailing it is applied to, not the suspended sailing cruise fare.
    • The discount is calculated once ship, sail date, category, and cabin selection are made on the new booking.
    • There are no restrictions on the ship or category chosen.
    • The discount FCC is not transferable.
  • **Due to the immediate impact on the Norwegian Getaway January 5, 2022 sailing, guests with impacted reservations on this sailing may receive a 20% discount coupon pending the aforementioned coupon criteria are met.

This discount FCC will be added to guests' Latitudes accounts on January 11, 2022.

Sail Safe and Feel Free

Cruise with the Ultimate Safety

We've developed a robust and comprehensive health and safety strategy with new and enhanced protocols to create multiple layers of protection against COVID-19. To learn more about our robust Health & Safety protocols visit Sail Safe.

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