Need Help Planning the Perfect Holiday?
We're here for any questions you may have. Call us at the number below to speak with our customer care:
Norwegian Cruise Line Customer Service & Reservations: 0333 2412319
or
Contact a Specific Department
Our Representatives would be happy to help you with the following:
- New & Existing Reservations
- Pre and Post Hotel Packages
- Cruise Tours
- Gift Orders
- General Questions
- Documentation Needs
- Flight Enquiries and Amendments
- Booking or Amending Shore Excursions
- On-Board Activities
- Latitude Rewards
| Contact |
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| Phone: 0333 2412319 |
- Corporate Travel
- Individual Incentive Travel
- Full Ship Charters
- Click here for more information
| Contact | Postal Address | Opening Hours |
|---|---|---|
| Phone: 1.866.NCL.MEET or 305.436.4465 Email: EVENTS@NCL.COM | 7665 Corporate Center Drive Miami, Florida 33126 | Mon-Fri: 9:00am-6:00pm ET |
| Contact | Postal Address | Opening Hours |
|---|---|---|
Email: | NCL Corporation Ltd. 7665 Corporate Center Drive Miami, Florida 33126 | Mon-Fri: 9:00am-7:30pm ET Sat-Sun: 12pm-4:00pm ET |
| Contact |
|---|
Phone: |
| Contact |
|---|
| Phone: 0333 2412319 |
For pre-cruise enquiries not available under our Frequently Asked Questions.
Click here to Contact Guest Experience
To share any questions or concerns with our guest experience team after your cruise, please click below. We will respond to your concerns as soon as possible. Thank you for your patience and understanding.
- Click here to submit any post-cruise questions, concerns and/or feedback.
- If you are looking for a lost and found item, please submit your claim here. You may also submit and check the status of your claim through the "Lost & Found" section below.
Norwegian is fully committed to providing you and your travel companions with the best cruise experience. For additional information about accessibility services and resources available on board and ashore, we encourage you to visit our Accessibility Page. Should you have any questions or concerns, feel free to contact our dedicated team of Accessibility Coordinators at 1.866.584.9756, Monday to Friday, 9:00 am to 5:30 pm ET.
Our Guest Services team are happy to help with any latitude queries including updating contact information or advising of latitude rewards.
If you are missing a cruise from your cruise history or have duplicate accounts. Please log into My NCL and got to the "Latitude Rewards" tab and follow the necessary links provided.
Standard Response time is 10 business days from receipt.
- Click here to report items lost on your cruise.
Please note, if your item is located, a shipping cost will apply. - Click here for the status of your claim.
Please click here for our Media Relations contact information
| Contact |
|---|
| Email: socialmedia@nclcorp.com |
The Special Events Department coordinates group dining for parties of 10 or more, vow renewals, meetings, cocktail parties, group performances, and other onboard functions.
- Please click here to submit your request. Standard response time is 7-10 working days from receipt.
| Contact | Hours of Operation |
|---|---|
| Phone: 1.800.327.7030 | Mon-Fri: 9:00am-1:00pm ET |