Suspended Sailings Information

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Updated November 2, 2020:    Your safety is our #1 priority—both on and off our ships. Due to the current global environment, we are extending the suspension of cruises to include all cruises embarking through December 2020.

Guests who had an active reservation on a suspended cruises in December 2020 will automatically receive a refund of their cruise fare in the original form of a payment for the amount paid by November 22, 2020. Additionally, a 10% off coupon will be automatically added to the guest's account which is valid for one year from date of issue, and can be used for any Norwegian Cruise Line voyage embarking through 2022 and is combinable with any FCCs and all future promotions at time of booking.

Previously, we had announced the suspension of cruises on Norwegian Star, Norwegian Spirit, and Norwegian Dawn through March 2021. Refunds and discount Future Cruise Credits for those three ships have already been delivered.

Suspended SailingsFREQUENTLY ASKED QUESTIONS

Last Update: November 2, 2020

Will Tour Conductors (TC's) be protected for affected cancelled bookings?

Tour Conductor credits will be protected for paid in full, for active bookings that are within final payment at the time of suspension by Norwegian. Please note that this is a manual process. We will need time to create appropriate processes for each group. We will continue to provide process updates as these are made available.

Will out of pocket costs incurred as a result of this cancellation be reimbursed?

Whilst we understand this change may cause some out of pocket and unexpected expenses for affected guests, they will not be reimbursed for those costs. We recommend that guests who purchased travel protection or independent travel insurance submit a claim through their carrier.

Can guests choose to carry promotional amenities or value adds from their cancelled reservation to their future booking?

At time of cancellation, all promotional offers, amenities and value adds will be removed from the booking and will not carry-over to future reservations. Future reservations are subject to prevailing fares and offers in market at the time of booking.