Casino Privacy Policy

Norwegian Cruise Line's Casinos At Sea policy is to respect, value and protect the privacy of our members. This policy statement tells you how the personal information we collected from you in our various application forms is used.

Personal information you share with us may be used for, but not limited to, the following purposes by Norwegian Cruise Line, its affiliates and subsidiaries:

  • to provide membership benefits, services and product information based on your request, preferences or entitlement;
  • to keep members updated on special promotions, special events and new products which we feel may be of interest to you;
  • for marketing and promotional purposes.

Norwegian Cruise Line's Casinos At Sea does not engage in any trading, selling or sharing of the personal information of our members to third parties or non-affiliated companies unless specifically authorized by you, but may share such personal information with subsidiaries or affiliates of Norwegian Cruise Line.

Notwithstanding the foregoing, Norwegian Cruise Line may disclose your personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing illegal activities, injury to or interference with (either intentionally or unintentionally) Norwegian Cruise Line's rights or property. Norwegian Cruise Line also may disclose member's information when we believe in good faith that the law requires it.

SMS Terms and Conditions

Please read these terms and conditions carefully. By checking the box to opt-in for text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Norwegian Cruise Line Holdings Inc. (“Casinos At Sea”). You may opt-out of these communications at any time and consent to receive marketing text messages is not required to purchase any goods or services.

You also accept and agree to be bound by these SMS Terms and Conditions, the Website Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of Casinos At Sea’s services.

Program Description

Casinos At Sea and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Casinos At Sea text messages to you. Casinos At Sea text messages are intended to provide you with information about Casinos At Sea’s goods and services (e.g., Casinos At Sea-sponsored events, promotions, product launches, sweepstakes and contests).

Recurring Messages Disclosure

Casinos At Sea is a recurring-messages program. Subscribers will receive recurring messages while active in the program.


Message and data rates may apply to each text message sent or received in connection with Casinos At Sea text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Casinos At Sea does not impose a separate fee for sending Casinos At Sea text messages.

Supported Carriers

Supported carriers may change from time to time, but currently include AT&T, T-Mobile®, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, Cellular One, and MetroPCS among others.

Carriers are not liable for delayed or undelivered messages.

How to Opt-In

To opt-in to receive text messages from a Casinos At Sea text messaging program(s), please text PLAY to 44717.

How to Opt-Out

To stop receiving messages, text STOP to 44717 at any time.

How to Get More Information

For more information about the program, text HELP to 44717 at any time or call 1-877-474-9525

How to Opt-Out

To stop receiving text messages from the Casinos At Sea text messaging program, text STOP to the five-digit short code for the text messaging program from which you no longer wish to receive message (i.e., the five-digit number from which its text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program. This will only opt you out of the specific text messaging program associated with that five-digit short code. You will remain opted in to other Casinos At Sea text messaging programs.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Casinos At Sea immediately if you change your mobile telephone number.

You agree to indemnify Casinos At Sea in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Casinos At Sea if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.


Please click this link to access Casinos At Sea’s privacy policy.

Access or Delivery to Mobile Network is Not Guaranteed

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Casinos At Sea’s control, and Casinos At Sea is not responsible or liable for issues arising from them.


To request more information, text HELP to the five digit short code for the text messaging program about which you have questions (i.e., the five digit number from which its text messages are being sent).


To receive Casinos At Sea text messages, you must be a resident of the United States and 18 years of age or older. Casinos At Sea reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Casinos At Sea may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Casinos At Sea’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Casinos At Sea text messages will indicate your acceptance of those changes.

Termination of Text Messaging

Casinos At Sea may suspend or terminate your receipt of Casinos At Sea text messages if Casinos At Sea believes you are in breach of these SMS Terms and Conditions. Your receipt of Casinos At Sea text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Casinos At Sea reserves the right to modify or discontinue, temporarily or permanently, all or any part of Casinos At Sea text messages, with or without notice.


For casino information and reservations,
contact a Casinos At Sea Cruise Specialists

9:00AM to 7:00PM EST
Monday to Friday
1 877-PLAY NCL

For certificate award reservations,
contact a Casino Guest Service Representative

9:00AM to 9:00PM EST
Monday to Friday and
10:30AM to 7:00PM EST
Saturday and Sunday
1 877-PLAY NCL

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