Benefits of Booking Airfare with Norwegian
Eliminate the guesswork of getting to the ship on time. We’ll even handle your ground transportation (transfers) to get you to the ship. A dedicated team is available to assist you every step of the way and provide guidance in the event of irregular operations when traveling to and from your destination.
AIR SERVICE STANDARDS
Frequently Asked Questions
Flight schedules are ticketed approximately 30 days prior to the embarkation date. An electronic confirmation with important flight information will be sent to the email on record.
All guests must provide their full legal name exactly as it appears on their passport or required travel documentation. If your cruise confirmation does not reflect the full legal name of all guests on the reservation, please contact Norwegian Cruise Line at 1-800-327-7030 or your Travel Advisor immediately. Failure to provide full legal names may result in additional fees and denial of boarding by the airline.
For guests who prefer customized air arrangements such as specific airline carriers, routing, upgrades, or adding a specific layover, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 4 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.
Flight customizations are available up to 4 days prior to sailing. Please call the Air Department at 1-866-625-1163 to request a quote.
Guests traveling in separate reservations/staterooms cannot be guaranteed on the same flight. For guests who prefer customized air arrangements to be secured on the same flight, please contact our Air Department at 1-866-625-1163 to request a quote. Customization is only available up to 4 days prior to sailing and is not combinable with any air promotion offered. Once tickets are issued, flights cannot be customized.
For domestic travel, we strive to secure flight itineraries with no more than one connecting flight and minimize layovers that exceed three hours.
For international travel, we strive to secure flight itineraries with no more than two connecting flights and minimize layovers that exceed five hours. Connecting flights through other countries may be required. Please note if you are flying to Europe, you may be routed through Canada.
If you reserve a pre-cruise hotel through Norwegian Cruise Line or deviate your travel dates, we strive to secure a flight itinerary that arrives to the embarkation city no later than 7:00 p.m. This is dependent on flight schedules and availability.
If you reserve a post-cruise hotel through Norwegian Cruise Line or independently, we strive to secure a flight itinerary that departs from the disembarkation city no earlier than 9:00 a.m. This is dependent on flight schedules and availability.
Transfers are available at an additional cost to and from the airport to the pier only on the day of sailing. Please contact Norwegian Cruise Line at 1-800-327-7030 for more information.
When flying West to East in North America, if your destination is more than three hours travel time you may be reserved in an overnight (red eye) flight.
For cruises concluding in Honolulu, you may be reserved on a flight that departs up to 11:59 p.m. This is due to geographical location of the Hawaiian Islands and flight availability.
For cruises concluding in Eastern U.S. or Canada, you may be reserved on a flight that departs up to 10:30 p.m. to secure a more direct route with minimal connections.
When sailing to or from Port Miami, your flights may arrive or depart at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL). Ground transportation is available at the same cost for both airports.
Guests embarking or disembarking in Manhattan Cruise Terminal (New York City) may be booked on flights arriving or departing at LaGuardia Airport (LGA), Newark Liberty International Airport (EWR) or John F. Kennedy International Airport (JFK). Ground transportation is available at the same cost for all three airports.
As a result of limited flight availability into Quebec, guests embarking or disembarking in Quebec City may be booked on flights arriving or departing from Montréal-Pierre Elliott Trudeau International Airport (YUL). Ground transportation is available at the same cost from Montréal-Pierre Elliott Trudeau International Airport (YUL) or Québec City Jean Lesage International Airport airports.
As a result of limited flight availability into the Friuli Venezia Giulia Airport (TRS), guests embarking or disembarking in Trieste (Venice) may be booked on flights arriving or departing from Venice Marco Polo International Airport (VCE). In addition, guests who elect to book a pre/post deviation will be booked on flights in and out of Venice Marco Polo International Airport (VCE). Ground transportation is available at an additional cost from Venice Marco Polo International Airport (VCE) or Friuli Venezia Giulia Airport (TRS).
As a result of limited flight availability into Bologna Guglielmo Marconi Airport (BLQ), guests embarking or disembarking in Ravenna (Venice) may be booked on flights arriving or departing from Venice Marco Polo International Airport (VCE). In addition, guests who elect to book a pre/post deviation will be booked on flights in and out of Venice Marco Polo International Airport (VCE). Ground transportation is available at an additional cost from Venice Marco Polo International Airport (VCE) or Bologna Guglielmo Marconi Airport (BLQ).
As a result of limited flight availability into the Southampton International Airport (SOU), guests embarking or disembarking in Southampton, United Kingdom may be booked on flights arriving or departing from London Gatwick Airport (LGW) or London Heathrow Airport (LHR). In addition, guests who elect to book a pre/post deviation may be booked on flights in and out of London Gatwick Airport (LGW) or London Heathrow Airport (LHR). Ground transportation is available at an additional cost from all three airports.
Guests travelling from North America to international destinations (other than Europe) may require a flight itinerary that departs two days prior to embarkation to account for the difference in time zones.
To mitigate the possibility of missing your cruise embarkation port due to any flight travel interruptions, guests booking their flights with Norwegian will arrive at least 1 day before the cruise departure date. Requests to travel the day of embarkation will not be accommodated with Norwegian’s fly with NCL program.
By reserving your upcoming flights with Norwegian, guests are entitled to 24-hour, 7 day a week support from the Norwegian Air Team who are able to assist with questions and/or with any unforeseen last minute changes including flight cancelations. Please be advised, because of local and or country specific laws and regulations, select itineraries will not allow a guest to join a port of call other than the embarkation port. In these instances, guests should file a claim with their travel insurance provider.
By reserving your flights with Norwegian, guests will automatically arrive at least 1 day before the cruise departure date. This policy applies to all air offerings under Norwegian’s fly with NCL program.