Meet the Team
SALES, SERVICE & OPERATIONS
Katina Athanasiou, Senior Vice President, Charters, Incentives & Events
Katina is based in our corporate headquarters of Miami, FL. After several years as a corporate meeting and event planner, Katina originally joined Regent Seven Seas Cruises, in 1998. She began her cruise career in the corporate market operating full-ship charters and incentive groups. She later transitioned in to sales where she represented the luxury brand to the incentive and retail market nationwide. To broaden her breadth of knowledge in the cruise industry, Katina left RSSC to begin sourcing all types of cruise programmes specifically to the charter and incentive market. Her success in sourcing cruises to third parties and corporate planners led her back to the supplier side where she started managing full-ship charter sales, then found her way back home to oversee all full-ship charters, meeting and corporate incentive business for the three distinct brands of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises . Katina's extensive experience both as a corporate planner and within the cruise charter and group market proves to be beneficial for any planner looking to cruise.
Lisette Martinez, Director of Sales Operations & Services
Lisette began her career in the cruise industry in 1995 and first joined Norwegian Cruise Line in 1999, responsible for National Accounts across North America. Currently, she leads the team of inside sales specialists and charter service managers as the Director of Sales Operations & Services. Having been in the Charter, Meeting & Incentive department for 8+ years, Lisette's operational and product knowledge has helped our team flourish with the goal in consistently delivering on service. She is based in our corporate headquarters of Miami, FL.
SALES - NORTH AMERICA - EAST
Stephanie Deaton, Corporate Sales Director
Stephanie started her career in 1998 at Landry & Kling, Meetings at Sea. During her 14 years, she held both operations and sales positions and later managed various top accounts with a focus on the financial and insurance incentive market. To expand her knowledge outside cruising, she left Landry &Kling to represent all-inclusive properties. Her love of the water however led her back to the cruise industry where she successfully served as a Corporate Sales Manager for Royal Caribbean International, managing the Eastern region of North America. Joining the Norwegian Cruise Line Holdings family in April 2015, Stephanie brings a wealth of both customer and supplier knowledge and experience. This has proven to be invaluable to her customers. Stephanie currently resides in Davidson, NC with her husband and two rescue dogs, Sam and Molly and manages the eastern territories of North America.
Jose Luzbet, Supervisor & Senior Sales Specialist
Jose is based in Miami, FL and started his cruise career in 1996 at Norwegian Cruise Line. He has worked with various departments during his time but found love with the corporate, incentive and charter customers more than 15 years ago. Jose has extensive sales and operations experience and has a Hospitality & Tourism Degree from UNPHU in the Dominican Republic. Born in New York, he is fluent in Spanish. Jose is actively involved in working with Stephanie Deaton to grow the corporate, incentive and full-ship charter business throughout the Eastern region of North America.
SALES - NORTH AMERICA - WEST
Erica Lewis, Corporate Sales Manager, West
After receiving her BA in Marketing from the University of Miami, Erica joined the Oceania Cruises Marketing team, held multiple marketing roles within the organisation, and was most recently responsible for the operation of all full ship charters for Oceania and Regent Seven Seas Cruises. She is a wealth of knowledge operationally, greatly respected for her attention to detail and ability to foster relationships, and makes it her mission to ensure every client's programme needs and expectations are surpassed. In this role, Erica is directly responsible for business development of corporate, meeting, incentive and full-ship charter programmes in her region, for our three brands.
Robert Giraud, Sales Specialist, West
Robert is based in Miami, FL and brings over 20 years of cruise experience to our team. Having previously worked for Cunard Line, Seabourn and Silversea Cruises, Robert has had the opportunity to travel to a vast number of cruise destinations. He has held various positions within International Sales, National Accounts, as well as Corporate, Incentive and Charter Sales. Robert joins us at Norwegian Cruise Line Holdings to provide sales support to the West Coast region, working with Matthew Boutwell to help secure future business and manage existing accounts. Born in New York, he relocated to South Florida in 1997 to be closer to the thriving hub of the worldwide cruise industry. Robert is fluent in English and Spanish.
Matthew T. Boutwell, Corporate Sales Manager, International
Matthew joined Norwegian Cruise Line in January 2010 in our outbound sales department. For the last two years, Matthew has worked in the Charter, Meeting & Incentive department and in April 2015, was promoted to Corporate Sales Manager, focusing on the western territories of North America. Matthew has a Bachelors in International Relations and Human Rights from the University of Buffalo and Franklin University Switzerland where he started his travel career. During his time in Switzerland he worked for Engen in Luzern, Switzerland as an event planner and translator for their American employees. He currently lives in Miami, Florida and is based in our corporate headquarters.
Fabian Obeso, Sales Specialist, International
Fabian Obeso recently joined our team and brings forth a wealth of knowledge and experience since starting with Oceania Cruises in 2011. Originally supporting the sales efforts for business from Latin America, Australasia, Asia Pacific and South Africa, he grew to support both Regent Seven Seas Cruises and Oceania Cruises, specifically for the Australasia and Asia Pacific regions. Fabian's customer service skills and exceptional ability to help create solutions has enabled him to help expand business while providing support to our International partners. Knowing the International market well, he is a great asset, supporting the sales efforts and assisting in our expansion of full ship charters, corporate incentives and meetings within the global market.
LATIN AMERICA, BRAZIL & THEME CHARTERS
Cristina Morata, Corporate Sales Manager, LATAM & Resale
Cristina is based in Miami, FL and started her cruise career in 1986. She has worked in the contemporary and luxury cruise markets and has extensive experience in revenue, port operations, onboard operations, and sales. Most recently, she served as Charter Service Manager, servicing and developing charter programmes for Norwegian Cruise Line and creating bonding relationships with charter clients. Born in Spain, she is fluent in Spanish. In her role, she is actively involved in growing the corporate, incentive and full-ship charter business for International, as well as resale charter business.
Jose Lopez, Sales Specialist, LATAM & Resale
With over 13 years of experience in various positions at NCL, Jose joins the team working with Cristina and supporting our LATAM & Resale business. He started at the company as a reservation agent and since then gained valuable knowledge with roles in Passenger Services, International Reservations, Casino & Trade Programmes and finally Strategic Accounts for the North America Sales team. Born and raised in Brazil but with Cuban parents, Jose is fluent in English, Spanish and Portuguese and he will use his language skills and attention to detail to continue to provide unmatched service to our clients.
Vanessa Gonzalez, Manager, Charter Services
Vanessa joined Norwegian Cruise Line in 2010 and brings extensive experience in event management. Previously, Vanessa managed a variety of programmes ranging from seminars at sea, onboard luncheons, shipboard conferences, tradeshows, roadshows, annual sales meetings, Key Accounts and Symposium meetings, etc. for the trade community. In addition to her experience, she has a Bachelor's Degree from Florida International University in Hospitality Management. She is passionate about coordinating events and will tap into her knowledge of event planning to organise and manage our full-ship charters.
Rolando Mendoza, Manager, Charter Services
Based in Miami, Florida, Rolando started his career with Norwegian Cruise Line in 1998. During his 9-year tenure, he held various positions within Reservations, Land Programmes, Inside Sales and then Trade Programmes, where he managed multiple programmes ranging from Presidents and Platinum Club Annual Meetings, trade-shows, conventions, and annual sales meetings. Most recently he held positions with International Cruise and Excursions as an Account Manager for Latin America and Manager of Marketing Communications with Raintree Resorts International. With extensive experience in the cruise and hospitality industry, Rolando has developed incredibly strong relationships with a focus on establishing brand loyalty and repeat business. He is passionate about his work, enjoys challenges, and focuses on the qualities each team member brings to the team.
Arisley Juarez, Manager, Charter Services
Arisley is an accomplished events & marketing professional with over 10 years of experience. Her passion for event planning began with an internship for the Miami HEAT organisation, assisting in the coordination of Heat games, concerts and events, while pursuing an MBA from Florida International University. From there, she spent over 5 years as a Marketing and Events Manager, strategizing the overall marketing operations for her organisation and leading the planning and coordination of all events. Arisley has strong communication, organizational and customer service skills and is excited to couple those with her event planning knowledge to make a big splash in the cruising business.