Meet the Team
CHARTERS, MEETINGS & INCENTIVES – SALES
Stephanie Deaton, Senior Director
Stephanie started her career in 1998 with Landry & Kling, Meetings at Sea. During her 14 years there, she held both operations and sales positions and managed various key accounts with a focus on the incentive market for the financial and insurance industries. To expand her knowledge outside cruising, she left Landry & Kling to represent all-inclusive properties. Her love of the water however led her back to the cruise industry where she successfully served as a Corporate Sales Manager for the Eastern US region for a major cruise line. Stephanie later joined the Norwegian Cruise Line Holdings family in April 2015 and is based in our corporate headquarters of Miami, Florida. As Senior Director of Sales, she lends her wealth of knowledge to lead the Corporate Sales Manager and Sales Specialist teams.
Neil Brodie, Corporate Sales Manager, East
Based in Miami, Neil has an impressive background in the hospitality business. Prior to joining NCLH, he worked in a variety of roles where he was responsible for sales and operations for both land-based and cruise companies. Most recently, he worked for a major cruise line where he oversaw global operations for both charter and group programmes of Fortune 500 clients and had responsibility for all worldwide group sales. In his current role, Neil is responsible for business development of corporate event, incentive group and full-ship charter programmes in the East region for Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. He received his BA in Management and Marketing from the University of Miami and his MBA in Management from Nova Southeastern University.
Erica Lewis, Corporate Sales Manager, West
After receiving her BA in Marketing from the University of Miami, Erica joined the Oceania Cruises Marketing team, held multiple marketing roles within the organisation, and was most recently responsible for the operation of all full ship charters for Oceania Cruises and Regent Seven Seas Cruises. She has strong operations knowledge and is greatly respected for her ability to foster relationships, making it her mission to ensure every client's programme needs and expectations are surpassed. Now, as Corporate Sales Manager, Erica is directly responsible for business development of corporate, meeting, incentive and full-ship charter programmes in her region for all three NCLH brands.
Jose Lopez, Sales Specialist, East
With over 14 years of experience in various positions at NCL, Jose joined the Charter, Meeting & Incentive team in 2018 and works with Neil on North America eastern region business. He started at the company as a reservation agent and since then gained valuable knowledge with roles in Passenger Services, International Reservations, Casino & Trade Programmes and finally Strategic Accounts for the North America Sales team. Born and raised in Brazil but with Cuban parents, Jose is fluent in English, Spanish and Portuguese and uses his language skills and attention to detail to continue to provide exceptional service to his clients.
Robert Giraud, Sales Specialist, West
Robert is based in Miami, FL and brings over 20 years of cruise experience to our team. Having previously worked for Cunard Line, Seabourn and Silversea Cruises, Robert has had the opportunity to travel to a vast number of cruise destinations. He has held various positions within International Sales, National Accounts, as well as Corporate, Incentive and Charter Sales. Robert joined Norwegian Cruise Line Holdings to provide sales support to the West Coast region, working with Erica Lewis to help secure future business and manage existing accounts. Born in New York, he relocated to South Florida in 1997 to be closer to the thriving hub of the worldwide cruise industry. Robert is fluent in English and Spanish.
CHARTERS, MEETINGS & INCENTIVES – OPERATIONS
Sarah Bodeker, Sr. Manager, Charter Operations
Sarah started her career with Regent Seven Seas Cruises in 2007 in Omaha, NE. She began her career as a Cruise Account Executive and was then extended an invitation to move to Florida after being recognised as a top salesperson. Shortly after, Sarah was promoted to the Group Department and held multiple roles and ultimately led the team as a Group Services Manager. Sarah has a great attention to detail and passion for delivering successful group programmes. Her knowledge in operations now plays a key role in leading the NCLH team of Charter Operations Managers.
Rolando Mendoza, Manager, Charter Services
Based in Miami, Florida, Rolando started his career with Norwegian Cruise Line in 1998. During his 9-year tenure, he held various positions within Reservations, Land Programmes, Inside Sales and then Trade Programmes, where he managed multiple programmes ranging from Presidents and Platinum Club Annual Meetings, trade-shows, conventions, and annual sales meetings. Most recently he held positions with International Cruise and Excursions as an Account Manager for Latin America and Manager of Marketing Communications with Raintree Resorts International. With extensive experience in the cruise and hospitality industry, Rolando has developed incredibly strong relationships with a focus on establishing brand loyalty and repeat business. He is passionate about his work, enjoys challenges, and focuses on the qualities each member brings to the team.