I am now a Diamond member, how do I claim my one-time complimentary cabin upgrade?
When you are ready to redeem your complimentary cabin upgrade, call the dedicated service desk (866-625-6086) and provide your reservation ID to receive your free cabin upgrade. You must have an existing reservation or you must make a reservation before redeeming your upgrade for that reservation.
The cabin upgrade is valid for one category increase from the category that the guest booked. You will have 1 year to redeem your complimentary cabin upgrade once you have graduated to the Diamond tier. This complimentary cabin upgrade may only be redeemed once for each member. There are no destination restrictions but holiday sailings are excluded. All upgrades are subject to availability. This benefit is not combinable with other cabin upgrade promotions or offers. Taxes and fees are not included. Complimentary cabin upgrades are non-transferable.